Daily Burn

New York, NY
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1.75
Based on 20 Reviews

5

10.00%

4

10.00%

3

0.00%

2

5.00%

1

75.00%
About Daily Burn

The leading fitness video platform

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Naima
CA

Same as all the other bad reviews Same as all the other bad reviews, these guys wish they were at the caliber of a company like Classpass. Embarassing that they ignore support requests until people write a review on here, and they respond offering to "help" at the support email address. FYI, I emailed them multiple times and haven't heard back. They've been secretly charging me for months with no notification after a free trial and it's nearly impossible to cancel. The website "doesn't recognize" my email address, even though that's the only address I registered from. Now I'm forced to cancel my card as a last resort. What a money grab Seriously, save yourself the time and hassle and just sign up with Classpass or another reputable site.

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Caden Werner
GB

Fraudulent charges I also never signed up with this company, I never even visited their website before but a couple weeks ago noticed a fraudulent charge on my debit card from them. I have no idea how they got my information! I imagine they've been hacked or something... but this company needs to figure this out because this is ridiculous.

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Alex Bega
GB

Trial is a SCAM! They'll continue to charge after cancelling. I signed up for the FREE trial on April 6, 2020 and cancelled the trial on April 10, 2020. Daily Burn has continued to charge my credit card $19.95 per month for over 1 year. I only noticed recently when doing my 2020 taxes. I contacted the company by Facebook Messenger and email multiple times without a response. They finally responded today (April 20, 2021) and said that it's my responsibility to cancel the trial (which I did, but wasn't processed correctly on their end). They only offered a 1-month refund rather than the entire $239.40 (12 months) that they scammed out of me. I've filed chargebacks with my credit card and I'm also attempting to file a BBB report.

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Kay LaShay Gammage
GB

This company I believe is a scam This company I believe is a scam. I apparently was signed up on Sept 2020 without my knowledge. I canceled the account in either late 2019/early 2020, but apparently they have started charging my account again. Daily Burn has continued to charge my credit card $19.95 per month since Sep 20 now! I only noticed recently when checking to see if a charge had been reversed (another merchant). Then I looked at all my statements to see when the charges started back up and noticed they started back up in Sep20.

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Paula
GB

Unauthorized Charges I was a member back in 2016 before moving on and quitting the program. In June they randomly charged me $15 - no idea why, or that this company still had my credit card information. Then a couple of days ago they charged me $59.99 - and luckily my husband caught it hitting our bank account. I never found out what I was charged for, why all of a sudden this hit my account, etc. I have arthritis in my ankle and can't do aerobics, hopefully it will improve but I walk with a cane most of the time. Had trouble getting an itemized explanation and refunded, but bank became involved and I did get my money back.

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