Bryan Derby
GBHard to end a fraudulent account I noticed a daily burn subscription drawing from my credit card. I cannot contact daily burn although I canceled my credit card twice each time daily burned found a way to continue charging my new credit card. They will not answer a phone and no one in our household signed up for this account.. (update). Finally after getting a reply from customer support I was able to resolve the issue. And they were great... Still wondering how after canceling my card twice they were the only one who could continue taking payments.
Stephanie
CAI would put 0 starts if I could I would put 0 starts if I could. I don't even know what this company is or how they got my credit card information. I did not sign up for even a free trial with them. My experience similar to other reviews here, and I have already send them an email to inquire as well as cancelled my credit card. Please don't bother writing a response to my review telling me to contact your support team. I've already done so.
Kelly Bond
GBDO NOT RECOMMEND I can no longer recommend Daily Burn as an online workout service. I have been using Daily Burn since 2015. It was great up until a week ago when they decided to fire all of their trainers and host AND canceled the 365 program. When this happened they made no effort to contact their subscribers other than a random Facebook post only used by less than a 1/4 of their customers. On this same Facebook group if anyone complained about the abrupt changes with no warning their comments were deleted and they were removed from the group. When they made this big change they also refused refunds to anyone who subscribed to their program. The majority of the subscribers signed up being told they’d get new 365 workouts every day. They no longer offer anything worth the money they are charging & are charging random amounts to everyone across the board. Stay far far away from such a sketchy company!
Paula
GBUnauthorized Charges I was a member back in 2016 before moving on and quitting the program. In June they randomly charged me $15 - no idea why, or that this company still had my credit card information. Then a couple of days ago they charged me $59.99 - and luckily my husband caught it hitting our bank account. I never found out what I was charged for, why all of a sudden this hit my account, etc. I have arthritis in my ankle and can't do aerobics, hopefully it will improve but I walk with a cane most of the time. Had trouble getting an itemized explanation and refunded, but bank became involved and I did get my money back.
Kevin Lambrecht
GB9.97 UNAUTHORIZED CHARGE I was charged through my banking account a charge of $9.97 from your company. I have never been to your site much less given any personal information or permission to charge my bank account the amount. I see this has happened repeatedly to others with the same situation. This must be rectified immediately.