Haven't received any updates on my… Haven't received any updates on my order. Should have shipped already.

Quality service and product Service and delivery were fantastic. I've assembled the clubs (XV Pro 6 iron and XV Tour 8 Iron with Phantom shafts) and hit them a few times at the range. Both feel great when struck properly with nice flight trajectory (not too high). Will have to sharpen my game a little before putting them into play. Very nice looking 'players' clubheads. Once 'operator error' is corrected I plan on having a set of Pro's (5-7) and Tour's (8-G).

Shopping and backordered issues Package was lost by shipping company. Not totally Hireko's fault but still frustrating. Also, order several of a specific setting grip. Approx half of the grips were put on backorder without my knowing. When I asked about it, I was told they are no longer available. The half order will do me no good as these are for a complete set of irons and now anything else I order won't match. I should have been notified and given a chance to change the whole order.

Their order is being handled promptly and professionally First of all I never got an email telling me that my order had been shipped so I also never got an email telling me when to expect the delivery nor how it was being shipped, ie ground UPS, FEDEX, USPS. I could only assume it would be USPS but no delivery date. Since I was in no rush I just had to wait until it was delivered which was yesterday. Otherwise I am happy, now I have to assemble the club and test it out. Hopefully I can this coming Friday.

What's not to like What's not to like? I've been a customer of Hireko for the past 25 years. Being a left-handed golfer, clubs are hard to come by. I have made three sets of clubs for myself. It is great that the products: shaft, clubhead and grips have been mostly available except during the shipping issues during COVID. Pricing is attractive and the clubs came out great.