Jennifer Johnson
GBGreat customer service! This company was fantastic to work with! I made a mistake with my initial online order, called and was able to talk to an actual representative right away who helped me cancel that order and order the correct item. The item arrived in a matter of days. Due to my initial mistake, there was a billing issue that I was able to call about and get resolved right away as well. AMAZING customer service!
DL
GBcancelling is to hard for this so called academy you can't cancel this so called academy. After posting this the company reached out and cancelled the 'subscription' which is automatically added when you order any "sale" items they have. But the "Cancellation" button on the website doesn't work, so you would have to hunt thru legal paragraphs to find where to call or email. If you are going to put a "Cancel" button on your site you should make sure it works.
Steve Hardy
CAI wish I could give zero stars I bought a rangefinder from MGS and have no issues with the rangefinder so far. Shortly thereafter I received an email advising me of the benefits of their Loyalty Program. I responded in writing that I did not sign up for the loyalty program and they were not authorised to charge my credit card. A few weeks later I received a $29 charge on my credit card. I have now contacted the fraud department of my bank to get this resolved. This is not a reputable company.
customer
GBBought a 10$ mat and got charged 50$… Nice practice mat at a good price. I don’t like the idea of being automatically signed up for a $49.95 Monthly subscription when you purchase something but I was eventually able to cancel at no cost. The mobile version of the Website is a bit hard to use.
Shane Kemplin
GBEagle Eye Range Finder I recently purchased an eagle eye ranger finder. It worked fine, but the magnetic strap (purchased separately) malfunctioned, causing the range finder to fall from my cart and get ran over. After contacting My Golfing Store, they replaced the rangefinder at no cost. I really appreciate a company that stands by their products! Thank you! I'll be a repeat customer!