Eye-catching prices but not a fan of the pre-order push... Made one order with them for a JL windbreaker vest. Size was a lot different than previous JL products I have purchased in the same but i know JF can run down a size when it comes to their slim fit. It did arrive roughly on time and quality seemed about right. A bit lighter than described. I am personally wary of all the pre-order offers. Pricing is crazy low (unbeatable) but in a pre-order scenario there would appear to be a built-in excuse for delivery delays while they enjoy the cash flow from your pre-purchase payment. I prefer to buy what is in stock. You do get 3-4 emails a day. Which can get to be a bit much especially when you get the follow-up ‘we noticed your we’re looking...’ or ‘but now before they are all gone...’ emails as well. But you can always ask to be removed.

Worse customer service I’ve experienced! I purchase a pair of shoes around the end of Oct but I had to return the pair of shoes for a replacement, as the website said it was waterproof but I used once as my foot got wet. The first few contacts was okay and quick to receive the return label, the customer support said the new pair was set aside to be shipped as soon as they receive the return item. Once I have shipped the item back they stopped replying my emails. My item was delivered on Nov 27 and so far I haven’t receive my replacement yet. I send them emails, no reply, I call them so many times but only able to talk to a person once and he said he would follow up with the customer support that was “helping” me. During the process. After that, no updates, despite calling them and leaving messages because there’s never a person available to talk to you. So, u til now I don’t have my shoes and they haven’t even contacted me to offer a refund. I did purchase a few other items from them but will never do it again. At this point I believe I lost my money and won’t get my shoes. I wouldn’t recommend anyone to buy from them.

I placed an order and received the wrong size I placed an order and received the wrong size shirt. I have tried to contact them 4 times and have heard nothing back. I am going to contest my cc payment.

Terrible customer service Terrible customer service. They will SPAM your inbox out of control. There's some good deals to be had but buyer beware. If you need any after sales service, return, or anyone to contact you for that matter you will be waiting a long time.

Not sure if this is a legitimate … Not sure if this is a legitimate business. I placed an online order. They sent me an email saying they were out of some of the items and that they've issued a refund. That was about a month ago. I wrote to them 4 times and I have yet to receive a refund. They sent me an email that the refund was already issued weeks ago so not sure why it's not going thru... Do not trust this business.