Slim to no customer service and no item received! Ordered golf shoes June 30th and issued a tracking number July 4th. Long story short, I’ve sent emails and called regarding the whereabouts of my order. I have received no communication as to the status of my order. I’m entertained by the replies from the company on this site to the poor reviews saying just call or email, we’re here to help, it’s simply inaccurate!

they SUCK.. they SUCK... DO NOT ORDER FROM THIS COMPANY

Unauthorized credit card charge I had no issue with the products I purchased, delivery time or service. I cancelled my annual fee in plenty of time prior to the renewal, it took 4 communications until they got back to me. They credited my account instead of my credit card even though I had cancelled my renewal. It’s only $20.00, but do the right thing and credit my card. With gratitude, Peter

Eye-catching prices but not a fan of the pre-order push... Made one order with them for a JL windbreaker vest. Size was a lot different than previous JL products I have purchased in the same but i know JF can run down a size when it comes to their slim fit. It did arrive roughly on time and quality seemed about right. A bit lighter than described. I am personally wary of all the pre-order offers. Pricing is crazy low (unbeatable) but in a pre-order scenario there would appear to be a built-in excuse for delivery delays while they enjoy the cash flow from your pre-purchase payment. I prefer to buy what is in stock. You do get 3-4 emails a day. Which can get to be a bit much especially when you get the follow-up ‘we noticed your we’re looking...’ or ‘but now before they are all gone...’ emails as well. But you can always ask to be removed.

Buyer Beware - Won't get what you think you ordered Terrible customer service. Budget site with odds and ends of clearouts. Sizing is off half the time, and of my 6 orders 3 came with the wrong items. Then to address the miss ships offered credit and denied refund. Buyer beware.