Ken R.
GBWhat is Going On? I placed an order for a set of Shock Doctor hockey pants on January 5 only to have the order refunded 5 days later on January 10. To date, I still have no idea why I was refunded as no one from Surplushockey has contacted me. I understand that various issues and out-of-stock situations occur with on-line sales, but I do not understand why the company could not communicate with me and be truthful about the status of my order :(
Dale Wisniewski
GBFantastic seller Fantastic seller. My 1st order was lost. The P.O. didn't have proper tracking on it. Once I was able to get through to someone (this was the ONLY tough part) they immediately sent out a replacement. The original order never showed, but the replacement was perfect and pricing was fantastic. Highly recommended
Joseph Iacono
GBNot good Hello. I’m not not sure if this is a fedex mistake or not. I’ve ordered plenty of these from you and never had a problem but this week I ordered two more boxes. Only one box was delivered and it was delivered to my neighbor not my house. Please either send me another box ( preferably ) or refund me 50% Of my order. Thank you. While it was a different shape box than previous orders, there were Still 75 animals inside, same as the count of the previous boxes. Maybe someone thought it was a double box, not sure.
Michael Siehl
GBSizes run a bit larger than other brands - TRUE For "TronX Men`s Compression Fit Ice-Hockey Jock Shorts with Cup (Senior-Large)" It seems to be of good quality. And suggests that it is for "34-37" waist size. It should read. "37-40" waist. I have a 36-inch waist and the jock will not stay in place. To be fair, the add does state; "Sizes run a bit larger than other brands."
Stephen Zimmerman
GBnew steel Got exactly what I wanted in a very short amount of time