Jake
NZCustomer support not helpful Have been a customer for many years on Fite. Have bought many ppvs etc from here. For the most part these have worked okay, although it is not uncommon to experience a lot of buffering (regardless of internet speed etc). But the issue I’m unhappy with is an AEW ppv I recently watched (Double or Nothing). For the entire event the ppv sound was out of sync which made it a very hard watch. I got in touch with their customer support, but all they in summary did is blame the issue on me and my smart tv and the fact that I did not watch live, which from my point of view is not helpful at all. Eventually I gave up as instead of helping with my query, they kept making excuses. I have unfortunately already purchased an AEW bundle of ppvs, so hopefully the other ones work better, otherwise it will be a total waste of money.
J J
GBBad customer service Bad customer service. I don’t recommend. I cancelled my subscription but their rubbish system didn’t acknowledge it. I emailed when the money was taken as according to their FAQs you can request a refund just after you’ve paid. Again, I was declined the refund by their customer service going basically against their own T’s & C’s. It’s not worth it. Don’t waste your time.
Omar Stan Al-Zayát
DKGreat support! I had an experience with FITE.tv when Jake Paul and Gib was gonna fight, where I accidently bought the pay per view after the fight was done, not realizing until after I found out I could fast forward until the end. I sent an email to the support and they had 100% understanding for my situation, responded to me in less than a day or so, and they also refund my money. 5/5, literally couldnt be better. If the incident had happened otherwise, at least I could still see the entire thing without any issues, so their platform working pretty well as well.
Daniel Bogatev
BGMust have for pro-wrestling fans! They have great content for Pro Wrestling fans. Smooth playback experience.
Ryan Cross
GBApp cuts out mid playback App cuts out mid playback