Great business Nice family owned business. Was not sure if it was a real company being in the US. But all went well and Eduardo was great on seeing things through.

Very fast delivery Very fast delivery, price lower than other sellers, comunication on a very good level althought no changes were possible (I would like to buy bigger chain ring than factory settings)

Delivery overdue by weeks which is… Delivery overdue by weeks which is understandable as these things happen, but the communication through this period was challenging. However all was fixed with a fast recovery in the end. Would recommend as the customer service was particularly well managed despite the order issues. Excellent customer service through challenging situations.

Eduardo and all the staff are experts… Eduardo and all the staff are experts in their field. I found purchasing my turbo levo painless operation even if at times, i couldnt get through on the phone. They were very responsive on email and answered all my questions. I would not hesitate to recommend or purchase another bike from IBK. Many thanks to all.

Very good communication with them Very good communication with them, they reply fast and always, I waited a little bit too much to order to be shipped but there is no worries!