Very fast delivery Very fast delivery, price lower than other sellers, comunication on a very good level althought no changes were possible (I would like to buy bigger chain ring than factory settings)

Great price and service to UK Great price and service for an occam mountain bike from Spain to the UK. I was nervous I’d be stuck for brexit related duties but in the end IBK sorted everything and it was far and away the best deal for this highly sought after bike (saving £450 if I’d have purchased from the UK). There is a uk site but this didn’t have the model available and it would have still been more expensive! At first the payment wasn’t going through online. I ended up going through a chat on the website and they set me up a separate payment link which worked fine. Free delivery too which is amazing value from Spain. There was a large and slightly concerning cost notification from DHL but IBK took care of it fully and the bike was delivered after a short customs delay. I’m so please with it. Phoning is a little hit and miss, but they do call you back. Best method is to email orders[@]ibkbike.com. Get yourself a hard to find bike at a bargain!

Communication and Price I bought twice from them and I can say that I received the most competitive price each time, and they are pretty good at communication.

anytime again fast communication, bike as described, good quality, fast and safe shipping, anytime again

Great service and customer support to… Great service and customer support to assist me in completing the purchasing process. Fast delivery across europe (Italy), the product is exactly what I was looking for, arrived in a perfect packaging Also the bike was preassembled perfectly and in half an hour I was able to ride it Highly recomended