IBKsport.com

Polígono Benta-aldea 26, 20270, Anoeta, Spain
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4.75
Based on 20 Reviews

5

75.00%

4

25.00%

3

0.00%

2

0.00%

1

0.00%
About IBKsport.com

Cycling and outdoor sports store. We work with the world's leading brands and we ship express worldwide directly with DHL,FedEX,UPS. We offer a top quality service aligned with customer needs. We are a European company located in the north of Spain.

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Sean
IE

Great communication throughout Great communication throughout the purchase and post-purchase process. All queries responded to quickly and accurately. Bike delivered reliably and everything is as described. Very happy.

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Tomasz Swiniarski
PL

be patient and you will be rewarded for a start, what I liked less and what is worth improving 1. communalisation. 2 days on average for an answer, which also often provoked further questions and therefore prolonged the process. 2. time from order to dispatch - definitely worth working on to reduce this - I know that during the season there is a problem because there are too few hands to work, but maybe it is worth hiring people to help temporarily? For the long waiting period for the bike a gift was promised but in the end I got nothing. what was liked: 1. pre-assembled bike - from my side putting wheels and handlebars and saddle. 2. packing the bike - there is no chance of anything getting damaged during transport. 3. the price of the bike - very good for me

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Luke
IT

Reliable bike store Reliable bike store. Fast shipping in Europe. I’ve contacted them about an info on my order and the customer care is very kind and useful.

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Ricky Harris
IE

Great customer service Great customer service. Eduardo was really helpful in assisting me with my order. Let me know about a discount code to get 10% off. Bike arrived on time and well assembled. Very impressed with the service.

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Albert
PL

Delivery to Poland I ordered the bike from IBK to Poland. It was an Orbera Oiz in a beautiful Green Goblin paint job. From the time of ordering to delivery will be even a month. The bike was well protected and came undamaged. The contact with Eduardo was efficient, the invoice was issued without any problem. I would have given 5 stars, but the bike was delivered without a cover to protect the frame from chain strikes. Unfortunately, I had to wait more than a month for the cover, so I was forced to purchase a temporary cover fastened with velcro. I recommend the IBK store because they have a large assortment, high discounts and care about good customer contact. The store could gain new customers from abroad if shipping times were faster :)

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