Reliable and fast delivery The delivery was very fast but also, after enquiring in many different bike shops, nobody would send me a ne electric bike to Cyprus because of the issues with the Li-On battery and air transportation,. this was not a problem for IBK, the bike was delivered quickly and with no extra costs or hassles. I could not recommend them enough., they were cheaper than most, more efficient and caused me no issues whatsoever. An absolute pleasure.

Eduardo and all the staff are experts… Eduardo and all the staff are experts in their field. I found purchasing my turbo levo painless operation even if at times, i couldnt get through on the phone. They were very responsive on email and answered all my questions. I would not hesitate to recommend or purchase another bike from IBK. Many thanks to all.

Very good communication with them Very good communication with them, they reply fast and always, I waited a little bit too much to order to be shipped but there is no worries!

Great price and service to UK Great price and service for an occam mountain bike from Spain to the UK. I was nervous I’d be stuck for brexit related duties but in the end IBK sorted everything and it was far and away the best deal for this highly sought after bike (saving £450 if I’d have purchased from the UK). There is a uk site but this didn’t have the model available and it would have still been more expensive! At first the payment wasn’t going through online. I ended up going through a chat on the website and they set me up a separate payment link which worked fine. Free delivery too which is amazing value from Spain. There was a large and slightly concerning cost notification from DHL but IBK took care of it fully and the bike was delivered after a short customs delay. I’m so please with it. Phoning is a little hit and miss, but they do call you back. Best method is to email orders[@]ibkbike.com. Get yourself a hard to find bike at a bargain!

Recommend great contact from start to finish, best possible price