Great customer service Great customer service. Eduardo was really helpful in assisting me with my order. Let me know about a discount code to get 10% off. Bike arrived on time and well assembled. Very impressed with the service.

Great communication throughout Great communication throughout the purchase and post-purchase process. All queries responded to quickly and accurately. Bike delivered reliably and everything is as described. Very happy.

Delivery to Poland I ordered the bike from IBK to Poland. It was an Orbera Oiz in a beautiful Green Goblin paint job. From the time of ordering to delivery will be even a month. The bike was well protected and came undamaged. The contact with Eduardo was efficient, the invoice was issued without any problem. I would have given 5 stars, but the bike was delivered without a cover to protect the frame from chain strikes. Unfortunately, I had to wait more than a month for the cover, so I was forced to purchase a temporary cover fastened with velcro. I recommend the IBK store because they have a large assortment, high discounts and care about good customer contact. The store could gain new customers from abroad if shipping times were faster :)

anytime again fast communication, bike as described, good quality, fast and safe shipping, anytime again

Specialized Epic to Estonia Purchased a Specialized Epic bike from IBKsport and had it shipped all the way to Estonia via DHL. Everything went smoothly, IBK mechanics had assembled the bike in a perfect way, just had to bolt the pieces together and went for a ride.