Fast shipment Snapcycle shipped quickly and the bike was delivered in 4 days. Haven’t unpacked it yet but the packaging looks fine. Only issue I had was when I asked pre-purchase questions. I felt like I was getting “sales speak” rather than straight forward answers. Very insulting. I was however happy when I called after the purchase. Hopefully the bike will perform to acceptably.

I am impressed quality of the bike and love the Lime Green color. The Stinger arrived 3 days earlier than expected. There was a small box delivered with it, containing the bike cover in its sealed plastic bag. The bike was well-packed and secured in its shipping container. I used a knife and scissors to remove all of the packing materials. The 3 amp charger was a pleasant surprise because most of the E-Bikes that were researched had only a 2 amp charger. Fully charging the battery took about 3 hours. The tools included were very useful, but had to get a stronger hex wrench to loosen a screw for the front fender. The User's Manual was well written and later discovered an unpacking and assembly video on YouTube. That would have been helpful if Snapcycle had a link to it, but I persevered and completed the assembly. The 3-inch tires and 500W motor are a good compromise between the fat tire bikes with more power and the street cruisers with smaller tires. I want to ride around town and on trails too. It is still snow season here in North Idaho so I have not tested the bike yet, but the padded seat is very comfortable and adjusts well to my 6'4" height. I am impressed with the quality of the bike and love the Lime Green color. Being an army infantry veteran I am partial to various shades of green, and this color is perfect for this great bike. Can't wait until warmer weather comes so I can ride on local bike paths and trails here in the Northwest. Something magical about trail riding in the pristine forest. I plan to do another review after I get some miles on my new bike. I'm sure I will be very satisfied!

Customer service is outstanding Customer service is outstanding! I accidently ordered the wrong bike and when I noticed it, they were right on top of it. They had the bike returned by Fed ex and my new one was in its way. The whole purchase process was a breeze! I would definitely recommend to anyone looking to purchase an e bike.

Pegasus Call customer service and they were excellent!!! Resolved my problem without any incident! Talk with Michael and explain that, They sent me a solid seat post. When I want was a suspension seat post. And my throttle lock was sticking and didn't work properly. And he immediately will send me both products.👏👏👏 Kudos to customer service!!! 👍👍👍

The Snapcycle R-1 step thru e-bike is… The Snapcycle R-1 step thru e-bike is awesome! I got this bike 3 weeks ago and have ridden it every day except for 3 rainy days. It has solved my transportation issues getting around my congested city. Its fast ,sturdy, sharp looking and fun. I would have bought one sooner if I knew more about them. A great investment for under $1,500 . 👍 Ernie