john arenz
GBLvery positive. The bike fit me very well, meaning that it was comfortable to ride, good ergonomics in other words. The 26 I want to thank Harvie for providing excellent tech support. Far away the best of the four ebike products I have.
jerry bernardi
GBWell built, nice riding bike We were somewhat hesitant to order an electric bike online, but we were happily surprised at how well it turned out. The ordering was easy, the shipping fairly quick, and the bikes are everything we could have asked for and more. There is a lack of information about assembling the bike, but we did it without issue. The bike itself is well built, sturdy and inspires confidence when you ride it. Overall, it is one of the best bikes we have owned, and we wouldn't hesitate to buy another one. In fact, we bought two! Great bike, happy customer!
Leo
GBHi. Stinger kickstand too close to pedals Hi. Snapcycle Stinger kickstand is to close to the pedals. Snapcycle R1 has a kickstand that is 12 inches away from center of crank while Stinger is on 10 inches away so back of foot heel hits kickstand and makes pedaling difficult because you have to place your foot forward past the center of the pedal almost have to pedal with your heels. I had to replace the kickstand bolts with longer bolts and 15 washers for each bolt to move the kickstand further towards the spokes to move the kick stand far enough away so my heel doesn't hit the kickstand anymore.
Robert Kiddy
GBCustomer Service?!?!? I found my bike for cheaper several days later. I called to get a price match. Initially I was told snapcycle would refund the difference. Several days later I noticed on my bank account that only half the difference had been applied. I then contacted snapcycle and was informed that because I had received a tool kit that I didn’t even want that I couldn’t have the whole difference in price ($100+). Needless to say, I am worried about what is to come in terms of honoring warranty items.
Robert Desha
GBGreat website,excellent description of… Great website,excellent description of product I ordered a Snap cycle Pegasus for my wife, she loves it. Great design and very durable,Love the adjustable handlebars.I always look at the design of things I buy and the welds on the frame are top notch, you guys did it well. I made a mistake and ordered a long range bike for myself from another company that advertised they were from California and my bike was shipped from New Jersey never again, any future purchases will be from Snapcycle, thanks again for the quality, ''oh''did I mention the other companies bike cost me $400.00 more. Thanks again Rob and Karen Desha.