Customer service is outstanding Customer service is outstanding! I accidently ordered the wrong bike and when I noticed it, they were right on top of it. They had the bike returned by Fed ex and my new one was in its way. The whole purchase process was a breeze! I would definitely recommend to anyone looking to purchase an e bike.

So excited to ride my Stinger! I got a fantastic deal for a Stinger bike! After doing a ton of research I decided this bike would check all my boxes! The bike arrived yesterday and I was able to assemble it by myself! I'm a 68 year old woman! I will most likely remove the front basket only because it really isn't something I will use. I can see a water bottle holder there instead! I can't wait to take it for a nice long ride!!!

Customer Service?!?!? I found my bike for cheaper several days later. I called to get a price match. Initially I was told snapcycle would refund the difference. Several days later I noticed on my bank account that only half the difference had been applied. I then contacted snapcycle and was informed that because I had received a tool kit that I didn’t even want that I couldn’t have the whole difference in price ($100+). Needless to say, I am worried about what is to come in terms of honoring warranty items.

Fast shipment Snapcycle shipped quickly and the bike was delivered in 4 days. Haven’t unpacked it yet but the packaging looks fine. Only issue I had was when I asked pre-purchase questions. I felt like I was getting “sales speak” rather than straight forward answers. Very insulting. I was however happy when I called after the purchase. Hopefully the bike will perform to acceptably.

I gave four stars because of the… I gave four stars because of the throttle side handlebar grip keeps moving other than that after about 3 1/2 weeks everything else is good