Great Company! Great company to deal with. Answered questions in a timely manner. Highly recommended!

Purchase of 2 R1 step thrus The bikes arrived in about 1 week, although FedEx initially gave us false hopes by predicting the delivery date too early. There were some minor scratches in the finish, one of the derailleur guards was slightly bent as was one of the cargo racks. Both derailleurs required adjustment before all of the gears could be reached. The only real issue was a broken fender on one bike. Snapcycle quickly agreed to send a replacement when inventory is available. We are really happy with the free helmets and panniers from the Halloween special. The bikes came with better tires than expected, but I'm not sure the batteries are Samsung. They don't indicate a brand and they aren't UL listed. We are very impressed with the performance, beefiness, and finish of the bikes, but we haven't had much time to use them.

So excited to ride my Stinger! I got a fantastic deal for a Stinger bike! After doing a ton of research I decided this bike would check all my boxes! The bike arrived yesterday and I was able to assemble it by myself! I'm a 68 year old woman! I will most likely remove the front basket only because it really isn't something I will use. I can see a water bottle holder there instead! I can't wait to take it for a nice long ride!!!

Great company, great service, great bike! I received my R1 yesterday. Delivery time was as promised and there were no glitches. The very sturdy box was in good shape and hopefully there wouldn't be any hidden damage so assembly was next. Never having done this before, I followed the video from the website and two hours later I was cruising down the street. More than satisfied with my purchase!

E-bikes might be good never received mine… thank you fed-ex!!!!! Wouldn’t know how your e-bikes are because I didn’t receive it. That’s right it set in englewood,cal for 46 hrs and then in ellenwood,ga for another 10hrs . When it got picked up by fed-ex on Wednesday I received email it would be delivered on Friday. Then on Friday received email been a change to your shipment new delivery day will be on Monday 8-28-2023 must sign for package. So I pay fed-ex 5,55 to deliver at a pacific time window so I can make sure someone is home to sign for package. I have someone leave work early to be here between 5:00 and 8:00 which’s what time window fed-ex gave me. So after I called snap cycle customer service and after been told couple of times well we can’t control fed-ex once package leaves us … you have two options they will try to deliver your package a couple more times and then send you’re package back to us and we’ll refund you’re money and at that point I didn’t need to listen to any more of you’re customer service representatives. I went out of my way to be home make sure someone was home to be treated like it was my fault fed-ex didn’t deliver and even payed 5.55 extra to fed-ex only to be told we’ll refund your money when fed-ex sends your package back to us. So nope sorry can’t review something I never received.