Snapcycle Eagle is fantastic!!! They were fast with processing my order and delivery. The bike was very well packed and the folks at Snapcycle were helpful with any of my questions. The bike is surprisingly powerful! Just in the first few rides I've had a great time zipping around town and tackling hills in the Appalachians with ease.

Customer Service?!?!? I found my bike for cheaper several days later. I called to get a price match. Initially I was told snapcycle would refund the difference. Several days later I noticed on my bank account that only half the difference had been applied. I then contacted snapcycle and was informed that because I had received a tool kit that I didn’t even want that I couldn’t have the whole difference in price ($100+). Needless to say, I am worried about what is to come in terms of honoring warranty items.

Very quick shipping and well packaged… Very quick shipping and well packaged product. Very well built sturdy product. Superb welds and electronics. Very heavy sturdy bike with hybrid hydraulic braking piwer

I gave four stars because of the… I gave four stars because of the throttle side handlebar grip keeps moving other than that after about 3 1/2 weeks everything else is good

Pegasus Call customer service and they were excellent!!! Resolved my problem without any incident! Talk with Michael and explain that, They sent me a solid seat post. When I want was a suspension seat post. And my throttle lock was sticking and didn't work properly. And he immediately will send me both products.👏👏👏 Kudos to customer service!!! 👍👍👍