Great website,excellent description of… Great website,excellent description of product I ordered a Snap cycle Pegasus for my wife, she loves it. Great design and very durable,Love the adjustable handlebars.I always look at the design of things I buy and the welds on the frame are top notch, you guys did it well. I made a mistake and ordered a long range bike for myself from another company that advertised they were from California and my bike was shipped from New Jersey never again, any future purchases will be from Snapcycle, thanks again for the quality, ''oh''did I mention the other companies bike cost me $400.00 more. Thanks again Rob and Karen Desha.

Great company, great service, great bike! I received my R1 yesterday. Delivery time was as promised and there were no glitches. The very sturdy box was in good shape and hopefully there wouldn't be any hidden damage so assembly was next. Never having done this before, I followed the video from the website and two hours later I was cruising down the street. More than satisfied with my purchase!

I am impressed quality of the bike and love the Lime Green color. The Stinger arrived 3 days earlier than expected. There was a small box delivered with it, containing the bike cover in its sealed plastic bag. The bike was well-packed and secured in its shipping container. I used a knife and scissors to remove all of the packing materials. The 3 amp charger was a pleasant surprise because most of the E-Bikes that were researched had only a 2 amp charger. Fully charging the battery took about 3 hours. The tools included were very useful, but had to get a stronger hex wrench to loosen a screw for the front fender. The User's Manual was well written and later discovered an unpacking and assembly video on YouTube. That would have been helpful if Snapcycle had a link to it, but I persevered and completed the assembly. The 3-inch tires and 500W motor are a good compromise between the fat tire bikes with more power and the street cruisers with smaller tires. I want to ride around town and on trails too. It is still snow season here in North Idaho so I have not tested the bike yet, but the padded seat is very comfortable and adjusts well to my 6'4" height. I am impressed with the quality of the bike and love the Lime Green color. Being an army infantry veteran I am partial to various shades of green, and this color is perfect for this great bike. Can't wait until warmer weather comes so I can ride on local bike paths and trails here in the Northwest. Something magical about trail riding in the pristine forest. I plan to do another review after I get some miles on my new bike. I'm sure I will be very satisfied!

I gave four stars because of the… I gave four stars because of the throttle side handlebar grip keeps moving other than that after about 3 1/2 weeks everything else is good

Purchase of 2 R1 step thrus The bikes arrived in about 1 week, although FedEx initially gave us false hopes by predicting the delivery date too early. There were some minor scratches in the finish, one of the derailleur guards was slightly bent as was one of the cargo racks. Both derailleurs required adjustment before all of the gears could be reached. The only real issue was a broken fender on one bike. Snapcycle quickly agreed to send a replacement when inventory is available. We are really happy with the free helmets and panniers from the Halloween special. The bikes came with better tires than expected, but I'm not sure the batteries are Samsung. They don't indicate a brand and they aren't UL listed. We are very impressed with the performance, beefiness, and finish of the bikes, but we haven't had much time to use them.