jerry bernardi
GBWell built, nice riding bike We were somewhat hesitant to order an electric bike online, but we were happily surprised at how well it turned out. The ordering was easy, the shipping fairly quick, and the bikes are everything we could have asked for and more. There is a lack of information about assembling the bike, but we did it without issue. The bike itself is well built, sturdy and inspires confidence when you ride it. Overall, it is one of the best bikes we have owned, and we wouldn't hesitate to buy another one. In fact, we bought two! Great bike, happy customer!
Rusty Roberts
GBE-bikes might be good never received mine… thank you fed-ex!!!!! Wouldn’t know how your e-bikes are because I didn’t receive it. That’s right it set in englewood,cal for 46 hrs and then in ellenwood,ga for another 10hrs . When it got picked up by fed-ex on Wednesday I received email it would be delivered on Friday. Then on Friday received email been a change to your shipment new delivery day will be on Monday 8-28-2023 must sign for package. So I pay fed-ex 5,55 to deliver at a pacific time window so I can make sure someone is home to sign for package. I have someone leave work early to be here between 5:00 and 8:00 which’s what time window fed-ex gave me. So after I called snap cycle customer service and after been told couple of times well we can’t control fed-ex once package leaves us … you have two options they will try to deliver your package a couple more times and then send you’re package back to us and we’ll refund you’re money and at that point I didn’t need to listen to any more of you’re customer service representatives. I went out of my way to be home make sure someone was home to be treated like it was my fault fed-ex didn’t deliver and even payed 5.55 extra to fed-ex only to be told we’ll refund your money when fed-ex sends your package back to us. So nope sorry can’t review something I never received.
Karen Senecal
GBSo excited to ride my Stinger! I got a fantastic deal for a Stinger bike! After doing a ton of research I decided this bike would check all my boxes! The bike arrived yesterday and I was able to assemble it by myself! I'm a 68 year old woman! I will most likely remove the front basket only because it really isn't something I will use. I can see a water bottle holder there instead! I can't wait to take it for a nice long ride!!!
Leo
GBHi. Stinger kickstand too close to pedals Hi. Snapcycle Stinger kickstand is to close to the pedals. Snapcycle R1 has a kickstand that is 12 inches away from center of crank while Stinger is on 10 inches away so back of foot heel hits kickstand and makes pedaling difficult because you have to place your foot forward past the center of the pedal almost have to pedal with your heels. I had to replace the kickstand bolts with longer bolts and 15 washers for each bolt to move the kickstand further towards the spokes to move the kick stand far enough away so my heel doesn't hit the kickstand anymore.
James Grand
GBPurchase of 2 R1 step thrus The bikes arrived in about 1 week, although FedEx initially gave us false hopes by predicting the delivery date too early. There were some minor scratches in the finish, one of the derailleur guards was slightly bent as was one of the cargo racks. Both derailleurs required adjustment before all of the gears could be reached. The only real issue was a broken fender on one bike. Snapcycle quickly agreed to send a replacement when inventory is available. We are really happy with the free helmets and panniers from the Halloween special. The bikes came with better tires than expected, but I'm not sure the batteries are Samsung. They don't indicate a brand and they aren't UL listed. We are very impressed with the performance, beefiness, and finish of the bikes, but we haven't had much time to use them.