barry Hanulak
GBGreat company, great service, great bike! I received my R1 yesterday. Delivery time was as promised and there were no glitches. The very sturdy box was in good shape and hopefully there wouldn't be any hidden damage so assembly was next. Never having done this before, I followed the video from the website and two hours later I was cruising down the street. More than satisfied with my purchase!
Peter Buvinow
GBPegasus Call customer service and they were excellent!!! Resolved my problem without any incident! Talk with Michael and explain that, They sent me a solid seat post. When I want was a suspension seat post. And my throttle lock was sticking and didn't work properly. And he immediately will send me both products.๐๐๐ Kudos to customer service!!! ๐๐๐
Leo
GBHi. Stinger kickstand too close to pedals Hi. Snapcycle Stinger kickstand is to close to the pedals. Snapcycle R1 has a kickstand that is 12 inches away from center of crank while Stinger is on 10 inches away so back of foot heel hits kickstand and makes pedaling difficult because you have to place your foot forward past the center of the pedal almost have to pedal with your heels. I had to replace the kickstand bolts with longer bolts and 15 washers for each bolt to move the kickstand further towards the spokes to move the kick stand far enough away so my heel doesn't hit the kickstand anymore.
Robert Desha
GBGreat website,excellent description ofโฆ Great website,excellent description of product I ordered a Snap cycle Pegasus for my wife, she loves it. Great design and very durable,Love the adjustable handlebars.I always look at the design of things I buy and the welds on the frame are top notch, you guys did it well. I made a mistake and ordered a long range bike for myself from another company that advertised they were from California and my bike was shipped from New Jersey never again, any future purchases will be from Snapcycle, thanks again for the quality, ''oh''did I mention the other companies bike cost me $400.00 more. Thanks again Rob and Karen Desha.
Richard
GBFast shipment Snapcycle shipped quickly and the bike was delivered in 4 days. Havenโt unpacked it yet but the packaging looks fine. Only issue I had was when I asked pre-purchase questions. I felt like I was getting โsales speakโ rather than straight forward answers. Very insulting. I was however happy when I called after the purchase. Hopefully the bike will perform to acceptably.