Snapcycle Eagle is Plug n Play The Snapcycle Eagle worked great right out of the box. It took only a few minutes to assemble and the battery had enough charge for a quick test ride. The shifter, brakes, controller and motor all worked flawlessly. Later, after a full charging session, I took it out for a 20 mile bike trail trip, mostly in PA 0, 1 and 2, with the occasional throttle twist on small hills. It looks like the battery is down only 2 bars. I do wish the manual had more detail on programming the controller. Hopefully there is a video out there somewhere that explains the settings and how to tweak them.

Customer Service?!?!? I found my bike for cheaper several days later. I called to get a price match. Initially I was told snapcycle would refund the difference. Several days later I noticed on my bank account that only half the difference had been applied. I then contacted snapcycle and was informed that because I had received a tool kit that I didn’t even want that I couldn’t have the whole difference in price ($100+). Needless to say, I am worried about what is to come in terms of honoring warranty items.

Very quick shipping and well packaged… Very quick shipping and well packaged product. Very well built sturdy product. Superb welds and electronics. Very heavy sturdy bike with hybrid hydraulic braking piwer

The Snapcycle R-1 step thru e-bike is… The Snapcycle R-1 step thru e-bike is awesome! I got this bike 3 weeks ago and have ridden it every day except for 3 rainy days. It has solved my transportation issues getting around my congested city. Its fast ,sturdy, sharp looking and fun. I would have bought one sooner if I knew more about them. A great investment for under $1,500 . 👍 Ernie

I am impressed quality of the bike and love the Lime Green color. The Stinger arrived 3 days earlier than expected. There was a small box delivered with it, containing the bike cover in its sealed plastic bag. The bike was well-packed and secured in its shipping container. I used a knife and scissors to remove all of the packing materials. The 3 amp charger was a pleasant surprise because most of the E-Bikes that were researched had only a 2 amp charger. Fully charging the battery took about 3 hours. The tools included were very useful, but had to get a stronger hex wrench to loosen a screw for the front fender. The User's Manual was well written and later discovered an unpacking and assembly video on YouTube. That would have been helpful if Snapcycle had a link to it, but I persevered and completed the assembly. The 3-inch tires and 500W motor are a good compromise between the fat tire bikes with more power and the street cruisers with smaller tires. I want to ride around town and on trails too. It is still snow season here in North Idaho so I have not tested the bike yet, but the padded seat is very comfortable and adjusts well to my 6'4" height. I am impressed with the quality of the bike and love the Lime Green color. Being an army infantry veteran I am partial to various shades of green, and this color is perfect for this great bike. Can't wait until warmer weather comes so I can ride on local bike paths and trails here in the Northwest. Something magical about trail riding in the pristine forest. I plan to do another review after I get some miles on my new bike. I'm sure I will be very satisfied!