Customer Service?!?!? I found my bike for cheaper several days later. I called to get a price match. Initially I was told snapcycle would refund the difference. Several days later I noticed on my bank account that only half the difference had been applied. I then contacted snapcycle and was informed that because I had received a tool kit that I didn’t even want that I couldn’t have the whole difference in price ($100+). Needless to say, I am worried about what is to come in terms of honoring warranty items.

The Snapcycle R-1 step thru e-bike is… The Snapcycle R-1 step thru e-bike is awesome! I got this bike 3 weeks ago and have ridden it every day except for 3 rainy days. It has solved my transportation issues getting around my congested city. Its fast ,sturdy, sharp looking and fun. I would have bought one sooner if I knew more about them. A great investment for under $1,500 . 👍 Ernie

Great company, great service, great bike! I received my R1 yesterday. Delivery time was as promised and there were no glitches. The very sturdy box was in good shape and hopefully there wouldn't be any hidden damage so assembly was next. Never having done this before, I followed the video from the website and two hours later I was cruising down the street. More than satisfied with my purchase!

Great website,excellent description of… Great website,excellent description of product I ordered a Snap cycle Pegasus for my wife, she loves it. Great design and very durable,Love the adjustable handlebars.I always look at the design of things I buy and the welds on the frame are top notch, you guys did it well. I made a mistake and ordered a long range bike for myself from another company that advertised they were from California and my bike was shipped from New Jersey never again, any future purchases will be from Snapcycle, thanks again for the quality, ''oh''did I mention the other companies bike cost me $400.00 more. Thanks again Rob and Karen Desha.

So excited to ride my Stinger! I got a fantastic deal for a Stinger bike! After doing a ton of research I decided this bike would check all my boxes! The bike arrived yesterday and I was able to assemble it by myself! I'm a 68 year old woman! I will most likely remove the front basket only because it really isn't something I will use. I can see a water bottle holder there instead! I can't wait to take it for a nice long ride!!!