Very quick shipping and well packaged… Very quick shipping and well packaged product. Very well built sturdy product. Superb welds and electronics. Very heavy sturdy bike with hybrid hydraulic braking piwer

I gave four stars because of the… I gave four stars because of the throttle side handlebar grip keeps moving other than that after about 3 1/2 weeks everything else is good

Snapcycle Eagle is Plug n Play The Snapcycle Eagle worked great right out of the box. It took only a few minutes to assemble and the battery had enough charge for a quick test ride. The shifter, brakes, controller and motor all worked flawlessly. Later, after a full charging session, I took it out for a 20 mile bike trail trip, mostly in PA 0, 1 and 2, with the occasional throttle twist on small hills. It looks like the battery is down only 2 bars. I do wish the manual had more detail on programming the controller. Hopefully there is a video out there somewhere that explains the settings and how to tweak them.

Customer service is outstanding Customer service is outstanding! I accidently ordered the wrong bike and when I noticed it, they were right on top of it. They had the bike returned by Fed ex and my new one was in its way. The whole purchase process was a breeze! I would definitely recommend to anyone looking to purchase an e bike.

Great Company! Great company to deal with. Answered questions in a timely manner. Highly recommended!