Judy
GBReally lovely customer service Really lovely customer service. Prompt and polite.
customer
GBGreat products fast delivery great products, easy to use website, fast delivery.
Janet Vaughan
GBThe Doubled PolyPad PolyPads will make your new pad in any colour combination you choose, choice of thickness too. I went for the Doubler as I use a Treeless saddle and wanted a good comfy pad for my horse. The PolyPad arrived eleven days after the date it was ordered. Used the Poly Pad today, my horse and I very pleased with it. Thank you PolyPads.
Derry Moody
GBCommunication was poor- great product Communication was poor - it took just over 4 weeks for my items to arrive, after 2 weeks I chased up to investigate to be told it would be with me in a couple of days - 2 weeks later the item arrived. A shame really as the product is brilliant and exactly what I wanted. Just a lack of customer service along the way.
chloe newton
GBI ordered this over a month ago and… I ordered this over a month ago and still haven’t received it. I spoke to someone on the phone and they were very rude and dismissive saying it was lost they had no idea where it was with yodel and couldn’t give me a refund or send out a replacement until it was returned. I need this for my horses bad back. The lady was very unhelpful offering no solution on how we can resolve this I am very upset and frustrated with this company.