I have loved the pump until… I have loved the pump until the battery was not working properly, and got frustrated and left it in the garage for 6 months. Then decided to see if I could buy a new battery or something. And to my amazement, they replaced the pump for me and were amazing fast in their response and follow through. Any next outdoor product I need I’ll be looking for your company name. Thanks for your help!

Vision Bundle and Customer Service So the reviews I read about Outdoor Master were pretty solid across the board. Saw some reviews about customer service issues, but that did not hold me back from pushing forth and purchasing a pair of the goggles with some other lens. I had a short timeline and they delivered. Not only is the product as advertised, I had some questions of customer service. I am not saying others did not have issues, but customer service was extremely responsive during my process.

Great products and staff The online representative was very responsive and understanding. I've ordered 3 pairs of goggles, multiple lenses, and have had friends order several pairs too. I had a minor break in one frame (plastic), and OM was willing to send me a replacement. I will be ordering more products. The ability to change lenses, very easily, based on conditions, is great.

Outstanding customer service I bought the Shark 2 pump 18 months ago on their website. It worked well inflating both SUP’s and Kayaks. 2 weeks ago I noticed the inflation time had increased and the high pressure stage was kicking on immediately. I contacted customer support via email, they asked a couple of questions, and diagnosed a faulty first stage. They sent me a new pump which arrived within days. It’s hard to do better supporting your product. I wouldn’t hesitate to buy another one.

The products are well made The products are well made, and received really quickly. Support is excellent if you have questions about any product, shipping information, etc. Supoort always returns your inquiries quickly.