Still waiting for parcel was supposed… Still waiting for parcel was supposed to be sent out on the 12th but couldn't get an update on tracking spoke to company and they said it would be sent yesterday the 22nd so let's see if it arrives this time, other than that good company to deal with and was happy with original delivery

Sent wrong replacement battery Sent wrong replacement battery even though I sent all relevant info about it . It took weeks to arrive and was then told there's no way of returning it. £ 100 pounds for something I don't need . Won't be using aovo again.

Clever scam!! Clever scam - Not the real Aovo scooter company, its a poor very imitation, made with cheap parts which are designed to break quickly through normal use so that they can continue to make money from you. Warrenty terms are different to those advertised and even if they will cover the cost of a part they expect you to pay a grossly exaggerated shipping cost of £40 per part. They do not except returns, do not offer refunds and do anything they can to avoid helping. Left with a broken scooter and a heart broken child..... AVOID!!!

I really don't know how people claim to… I really don't know how people claim to have a bad experience with the customer service. I bought an scooter that worked fine for months, but I once had an issue with a broken controller, then with the folding system and I got both pieces sent in no time without even paying a cent. They were also very nice and attentive.

Received heavily damaged Scooter Received a scooter that was clearly used already and had multiple damages. (Huge damages including the brake disk) . After reading from multiple sites that aovostore sells their scooters in a way worse quality than aovopro (Not really a fake, but still very suspicious) I am a little bit worried. We are now attempting to refund it. I will update this review after I know more.