Made my first purchase today 01/27 my… Made my first purchase today 01/27 my experience with Taylor was awesome. She clarified the description of my ski jacket within minutes and answered all my concerns. The jacket was ordered quickly and I was completely satisfied. New to skiing and plan on ordering whatever items I can with Rocky Mountain. thanks again for the great service you are highly recommended!!

Very helpful customer service! I have experienced twice what a great company they are to do business with. When I called with questions about a product they were very helpful and walked me through the process of finding just what I wanted. Then again when I needed to make an exchange.

Tried to order a jacket 3 times online… Tried to order a jacket 3 times online with Rocky Mountain. It kept charging my card and then cancelling off of my card. Tried to call the number on the website several times only to get a recording that says "an voice mail box had not been set up". Seriously? Lastly, I left a message for the "Chat" person about sizing and still haven't received a response back

Placed an order via phone Placed an order via phone. Seth at Rocky Mountain Ski & Board was very courteous and helpful. He checked to make sure item I wanted was available before placing my order. Received a confirmation email within minutes. Thanks for the great service!

Amazing customer service! Amazing customer service!! I had been searching for last year's North Face jacket when I found it online at this retailer. I phoned and Amanda was knowledgeable about the various product lines, pleasant, and extremely patient. She explained the difference between last season vs this season models, bc I wanted to make sure that the jacket I was ordering was the EXACT same one that I wanted. Amanda even went and measured the chest difference between the small and medium to give me first-hand knowledge to more accurately place my order! Overall a great purchasing experience! I highly recommend! TY