Rocky Mountain Ski and Board

5323 Roswell Rd NE, Sandy Springs, GA 30342, United States
http://rockymountainskiandboard.com
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4.20
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

5.00%

1

15.00%
About Rocky Mountain Ski and Board

Rocky Mountain Ski & Board has been the preeminent winter sports store in the southeast since 1972. We offer the best brands and newest technology for any skill level. Our knowledgeable clothing associates will make sure you and your whole family have the technology you need to stay comfortable and dry while on your trip or dealing with our unpredictable winters. Our expert equipment specialists will custom fit your skis or board so you can perform at your best on any slope. We look forward to serving you and your family. Thank you for putting your trust in us for so many years!

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Jessica Lynn
GB

The owner/manager is the biggest dick The owner/manager is the biggest dick. If you aren’t planning on being 100% sure on if you are buying anything, they won’t help you. This place is a disgrace with the worse customer service I’ve ever experienced. Owner got defensive when I gave him feedback and told me to not let the door hit me in ass.

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Lindsay Grubensky
GB

To be honest To be honest, there was a problem with my order. Instead of receiving three pairs of pants, I only received two. However, one phone call the next day solved all my problems without any hassle. Excellent customer service!!

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Vicky Glynn
GB

Very helpful customer service! I have experienced twice what a great company they are to do business with. When I called with questions about a product they were very helpful and walked me through the process of finding just what I wanted. Then again when I needed to make an exchange.

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Amber Wood
GB

Chris was ABSOLUTELY WONDERFUL!! Chris was ABSOLUTELY WONDERFUL!! I don’t have ENOUGH great things to say about my customer experience with him!! I needed an entire ski gear outfit for a very short-notice upcoming ski trip. I have never been skiing before so I had absolutely NO IDEA what I needed for the trip .. and even what sizes I needed for that matter! Chris walked me through everything I would need, gave me excellent recommendations while explaining everything to me along the way, so I could make a proper & informed choice. He himself even went and pulled some items off the shelves for me.. and made sure that my package was expedited in time to receive all my ski gear in time for my trip... THANK YOU Chris for doing all you did so I can be properly dressed & all geared up in time for my trip.. and so I can stay WARM!! I’ve never experienced more EXEMPLARY customer service!!

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Walter Marshall
GB

I ordered gloves today and received… I ordered gloves today and received confirmation that order was processed. I then received email that order was cancelled with no explanation. I called main number and received notice to leave message. I don’t know why order was cancelled and can’t even speak to anyone. I guess only option is to leave message and hope someone calls me back. This is unacceptable and unprofessional in 2019. Any explanation would be appreciated.

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