I ordered gloves today and received… I ordered gloves today and received confirmation that order was processed. I then received email that order was cancelled with no explanation. I called main number and received notice to leave message. I don’t know why order was cancelled and can’t even speak to anyone. I guess only option is to leave message and hope someone calls me back. This is unacceptable and unprofessional in 2019. Any explanation would be appreciated.

Thank you Rocky Mountain Ski and Board I am extremely pleased with the competitive pricing, fast shipping and customer service of Rocky Mountain Ski and Board. After shopping at several brick-and-mortar stores and several online merchants, Rocky Mountain Ski and Board won my business. My son got a great coat at a great price. Thank you Rocky Mountain Ski and Board. Keep up the good work!

Great service, value, and quick free delivery Excellent customer service, great prices, and quick and free delivery. I got a call from customer service to kindly verify the purchase and my phone number. After three days, my new ski pants were delivered free of charge in Washington State. I’m 5’10”, 182lbs., and ordered The North Face Freedom ski pants in size medium, regular length, and they fit perfect. I’ve skied twice and they performed great at -17 Celsius or 1.4 Fahrenheit. Thanks for the outstanding service.

Toni mittens I’m very pleased with my new ski mittens they arrived in a timely manner in brand new shape as sold. I called Rocky Mountain and The first responder explained how to measure my hand from the natural bend of my wrist to my longest finger and make room for rings as well as fingernails . Then they went the extra step and I was connected with the stylist that actually went and tried on the mittens to give me exact feedback on The proper fit for my thumb and the idea to make sure there was no constriction at any touch point that might restrict circulation or warmth. I found their product to be excellent and it matches my ski coat by Toni Sailer black ,quilted, with the motif . Their delivery was excellent and their customer service was very excellent !

Chris was ABSOLUTELY WONDERFUL!! Chris was ABSOLUTELY WONDERFUL!! I don’t have ENOUGH great things to say about my customer experience with him!! I needed an entire ski gear outfit for a very short-notice upcoming ski trip. I have never been skiing before so I had absolutely NO IDEA what I needed for the trip .. and even what sizes I needed for that matter! Chris walked me through everything I would need, gave me excellent recommendations while explaining everything to me along the way, so I could make a proper & informed choice. He himself even went and pulled some items off the shelves for me.. and made sure that my package was expedited in time to receive all my ski gear in time for my trip... THANK YOU Chris for doing all you did so I can be properly dressed & all geared up in time for my trip.. and so I can stay WARM!! I’ve never experienced more EXEMPLARY customer service!!