Rocky Mountain Ski and Board

5323 Roswell Rd NE, Sandy Springs, GA 30342, United States
http://rockymountainskiandboard.com
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4.20
Based on 20 Reviews

5

75.00%

4

5.00%

3

0.00%

2

5.00%

1

15.00%
About Rocky Mountain Ski and Board

Rocky Mountain Ski & Board has been the preeminent winter sports store in the southeast since 1972. We offer the best brands and newest technology for any skill level. Our knowledgeable clothing associates will make sure you and your whole family have the technology you need to stay comfortable and dry while on your trip or dealing with our unpredictable winters. Our expert equipment specialists will custom fit your skis or board so you can perform at your best on any slope. We look forward to serving you and your family. Thank you for putting your trust in us for so many years!

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Lisa Seamon
GB

Amazing customer service! Amazing customer service!! I had been searching for last year's North Face jacket when I found it online at this retailer. I phoned and Amanda was knowledgeable about the various product lines, pleasant, and extremely patient. She explained the difference between last season vs this season models, bc I wanted to make sure that the jacket I was ordering was the EXACT same one that I wanted. Amanda even went and measured the chest difference between the small and medium to give me first-hand knowledge to more accurately place my order! Overall a great purchasing experience! I highly recommend! TY

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NA
GB

Recommend easier way finding on site Recommend easier way finding on site. Frustrating to find some items. Example: typed in the north face women’s jackets and it came up search not found then showed kids north face coats

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Walter Marshall
GB

I ordered gloves today and received… I ordered gloves today and received confirmation that order was processed. I then received email that order was cancelled with no explanation. I called main number and received notice to leave message. I don’t know why order was cancelled and can’t even speak to anyone. I guess only option is to leave message and hope someone calls me back. This is unacceptable and unprofessional in 2019. Any explanation would be appreciated.

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Joe
GB

Still waiting to receive my jacket... Still waiting to receive my jacket well past when it was suppose to arrive. No updates being provided on why it’s taking so long or when it’ll arrive. Overall, not a great experience for my first purchase and not thrilled to buy again. It’s cold where I live and a jacket is something I was counting on.

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Lisa Dickerson
GB

Tried to order a jacket 3 times online… Tried to order a jacket 3 times online with Rocky Mountain. It kept charging my card and then cancelling off of my card. Tried to call the number on the website several times only to get a recording that says "an voice mail box had not been set up". Seriously? Lastly, I left a message for the "Chat" person about sizing and still haven't received a response back

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