Lindsay Grubensky
GBTo be honest To be honest, there was a problem with my order. Instead of receiving three pairs of pants, I only received two. However, one phone call the next day solved all my problems without any hassle. Excellent customer service!!
Duluth OTF
GBEloping Ive skiied since I was just little so naturally I own more ski apparel than I know what to do with. However, me and my fiancé decided to elope last month in Colorado. I had to find a nice ski jacket for the occasion. Taylor was an excellent help during my “dress/jacket fitting” lol. She didn’t know it was for a wedding, but it was important that this was a special day and she made it just that.
Vicky Glynn
GBVery helpful customer service! I have experienced twice what a great company they are to do business with. When I called with questions about a product they were very helpful and walked me through the process of finding just what I wanted. Then again when I needed to make an exchange.
NA
GBRecommend easier way finding on site Recommend easier way finding on site. Frustrating to find some items. Example: typed in the north face women’s jackets and it came up search not found then showed kids north face coats
Jessica Lynn
GBThe owner/manager is the biggest dick The owner/manager is the biggest dick. If you aren’t planning on being 100% sure on if you are buying anything, they won’t help you. This place is a disgrace with the worse customer service I’ve ever experienced. Owner got defensive when I gave him feedback and told me to not let the door hit me in ass.