Very helpful customer service! I have experienced twice what a great company they are to do business with. When I called with questions about a product they were very helpful and walked me through the process of finding just what I wanted. Then again when I needed to make an exchange.

Great First experience with this… Great First experience with this company. Bought a north face men’s jacket for my husband absolutely loves it great quality it shipped within three days. Overall very satisfied!!!! will be purchasing more ski gear for a trip to Colorado in December🙂

I ordered gloves today and received… I ordered gloves today and received confirmation that order was processed. I then received email that order was cancelled with no explanation. I called main number and received notice to leave message. I don’t know why order was cancelled and can’t even speak to anyone. I guess only option is to leave message and hope someone calls me back. This is unacceptable and unprofessional in 2019. Any explanation would be appreciated.

To be honest To be honest, there was a problem with my order. Instead of receiving three pairs of pants, I only received two. However, one phone call the next day solved all my problems without any hassle. Excellent customer service!!

Great service, value, and quick free delivery Excellent customer service, great prices, and quick and free delivery. I got a call from customer service to kindly verify the purchase and my phone number. After three days, my new ski pants were delivered free of charge in Washington State. I’m 5’10”, 182lbs., and ordered The North Face Freedom ski pants in size medium, regular length, and they fit perfect. I’ve skied twice and they performed great at -17 Celsius or 1.4 Fahrenheit. Thanks for the outstanding service.