I ordered gloves today and received… I ordered gloves today and received confirmation that order was processed. I then received email that order was cancelled with no explanation. I called main number and received notice to leave message. I don’t know why order was cancelled and can’t even speak to anyone. I guess only option is to leave message and hope someone calls me back. This is unacceptable and unprofessional in 2019. Any explanation would be appreciated.

Easy and Affordable I bought snow gear for my tall and skinny son, it’s hard to find stuff that fits him properly. The questions to help find the right size was appreciated. My experience was quick, easy and affordable!

Always competitive Pricing and Fast Shipping Having purchased many items over the last few years, I have to say the pricing is always competitive and many time better than that. I sometimes see pricing better than what I see on Amazon, for the same item. Shipping time has always been great, too, with packages normally arriving in just two days, typically.

Still waiting to receive my jacket... Still waiting to receive my jacket well past when it was suppose to arrive. No updates being provided on why it’s taking so long or when it’ll arrive. Overall, not a great experience for my first purchase and not thrilled to buy again. It’s cold where I live and a jacket is something I was counting on.

Awesome Customer Service Simple and easy exchange...took just a couple minutes and my issue was solved I was even thanked for doing business with Rocky Mountain Ski and Board and told how much my business was appreciated.