I ordered gloves today and received… I ordered gloves today and received confirmation that order was processed. I then received email that order was cancelled with no explanation. I called main number and received notice to leave message. I don’t know why order was cancelled and can’t even speak to anyone. I guess only option is to leave message and hope someone calls me back. This is unacceptable and unprofessional in 2019. Any explanation would be appreciated.

Awesome Customer Service Simple and easy exchange...took just a couple minutes and my issue was solved I was even thanked for doing business with Rocky Mountain Ski and Board and told how much my business was appreciated.

Great First experience with this… Great First experience with this company. Bought a north face men’s jacket for my husband absolutely loves it great quality it shipped within three days. Overall very satisfied!!!! will be purchasing more ski gear for a trip to Colorado in December🙂

Amazing customer service! Amazing customer service!! I had been searching for last year's North Face jacket when I found it online at this retailer. I phoned and Amanda was knowledgeable about the various product lines, pleasant, and extremely patient. She explained the difference between last season vs this season models, bc I wanted to make sure that the jacket I was ordering was the EXACT same one that I wanted. Amanda even went and measured the chest difference between the small and medium to give me first-hand knowledge to more accurately place my order! Overall a great purchasing experience! I highly recommend! TY

To be honest To be honest, there was a problem with my order. Instead of receiving three pairs of pants, I only received two. However, one phone call the next day solved all my problems without any hassle. Excellent customer service!!