To be honest To be honest, there was a problem with my order. Instead of receiving three pairs of pants, I only received two. However, one phone call the next day solved all my problems without any hassle. Excellent customer service!!

Placed an order via phone Placed an order via phone. Seth at Rocky Mountain Ski & Board was very courteous and helpful. He checked to make sure item I wanted was available before placing my order. Received a confirmation email within minutes. Thanks for the great service!

I ordered gloves today and received… I ordered gloves today and received confirmation that order was processed. I then received email that order was cancelled with no explanation. I called main number and received notice to leave message. I don’t know why order was cancelled and can’t even speak to anyone. I guess only option is to leave message and hope someone calls me back. This is unacceptable and unprofessional in 2019. Any explanation would be appreciated.

Made my first purchase today 01/27 my… Made my first purchase today 01/27 my experience with Taylor was awesome. She clarified the description of my ski jacket within minutes and answered all my concerns. The jacket was ordered quickly and I was completely satisfied. New to skiing and plan on ordering whatever items I can with Rocky Mountain. thanks again for the great service you are highly recommended!!

Amazing customer service! Amazing customer service!! I had been searching for last year's North Face jacket when I found it online at this retailer. I phoned and Amanda was knowledgeable about the various product lines, pleasant, and extremely patient. She explained the difference between last season vs this season models, bc I wanted to make sure that the jacket I was ordering was the EXACT same one that I wanted. Amanda even went and measured the chest difference between the small and medium to give me first-hand knowledge to more accurately place my order! Overall a great purchasing experience! I highly recommend! TY