I ordered gloves today and received… I ordered gloves today and received confirmation that order was processed. I then received email that order was cancelled with no explanation. I called main number and received notice to leave message. I don’t know why order was cancelled and can’t even speak to anyone. I guess only option is to leave message and hope someone calls me back. This is unacceptable and unprofessional in 2019. Any explanation would be appreciated.

The owner/manager is the biggest dick The owner/manager is the biggest dick. If you aren’t planning on being 100% sure on if you are buying anything, they won’t help you. This place is a disgrace with the worse customer service I’ve ever experienced. Owner got defensive when I gave him feedback and told me to not let the door hit me in ass.

Eloping Ive skiied since I was just little so naturally I own more ski apparel than I know what to do with. However, me and my fiancé decided to elope last month in Colorado. I had to find a nice ski jacket for the occasion. Taylor was an excellent help during my “dress/jacket fitting” lol. She didn’t know it was for a wedding, but it was important that this was a special day and she made it just that.

Easy and Affordable I bought snow gear for my tall and skinny son, it’s hard to find stuff that fits him properly. The questions to help find the right size was appreciated. My experience was quick, easy and affordable!

I received excellent customer service… I received excellent customer service during a chat with Rocky Mountain Ski and Board. Claire spent a good deal of time to help me identify which women's jackets had all of the features I need. She actually pulled the items to check for features when the manufacturer's description didn't answer my questions. Kudos and thank you!