Kathy H.
GBPlaced an order via phone Placed an order via phone. Seth at Rocky Mountain Ski & Board was very courteous and helpful. He checked to make sure item I wanted was available before placing my order. Received a confirmation email within minutes. Thanks for the great service!
Jessica Lynn
GBThe owner/manager is the biggest dick The owner/manager is the biggest dick. If you aren’t planning on being 100% sure on if you are buying anything, they won’t help you. This place is a disgrace with the worse customer service I’ve ever experienced. Owner got defensive when I gave him feedback and told me to not let the door hit me in ass.
Lindsay Grubensky
GBTo be honest To be honest, there was a problem with my order. Instead of receiving three pairs of pants, I only received two. However, one phone call the next day solved all my problems without any hassle. Excellent customer service!!
Todd S
GBAwesome Customer Service Simple and easy exchange...took just a couple minutes and my issue was solved I was even thanked for doing business with Rocky Mountain Ski and Board and told how much my business was appreciated.
Lisa Seamon
GBAmazing customer service! Amazing customer service!! I had been searching for last year's North Face jacket when I found it online at this retailer. I phoned and Amanda was knowledgeable about the various product lines, pleasant, and extremely patient. She explained the difference between last season vs this season models, bc I wanted to make sure that the jacket I was ordering was the EXACT same one that I wanted. Amanda even went and measured the chest difference between the small and medium to give me first-hand knowledge to more accurately place my order! Overall a great purchasing experience! I highly recommend! TY