Toni mittens I’m very pleased with my new ski mittens they arrived in a timely manner in brand new shape as sold. I called Rocky Mountain and The first responder explained how to measure my hand from the natural bend of my wrist to my longest finger and make room for rings as well as fingernails . Then they went the extra step and I was connected with the stylist that actually went and tried on the mittens to give me exact feedback on The proper fit for my thumb and the idea to make sure there was no constriction at any touch point that might restrict circulation or warmth. I found their product to be excellent and it matches my ski coat by Toni Sailer black ,quilted, with the motif . Their delivery was excellent and their customer service was very excellent !

Tried to order a jacket 3 times online… Tried to order a jacket 3 times online with Rocky Mountain. It kept charging my card and then cancelling off of my card. Tried to call the number on the website several times only to get a recording that says "an voice mail box had not been set up". Seriously? Lastly, I left a message for the "Chat" person about sizing and still haven't received a response back

Great First experience with this… Great First experience with this company. Bought a north face men’s jacket for my husband absolutely loves it great quality it shipped within three days. Overall very satisfied!!!! will be purchasing more ski gear for a trip to Colorado in December🙂

The owner/manager is the biggest dick The owner/manager is the biggest dick. If you aren’t planning on being 100% sure on if you are buying anything, they won’t help you. This place is a disgrace with the worse customer service I’ve ever experienced. Owner got defensive when I gave him feedback and told me to not let the door hit me in ass.

To be honest To be honest, there was a problem with my order. Instead of receiving three pairs of pants, I only received two. However, one phone call the next day solved all my problems without any hassle. Excellent customer service!!