Lindsay Grubensky
GBTo be honest To be honest, there was a problem with my order. Instead of receiving three pairs of pants, I only received two. However, one phone call the next day solved all my problems without any hassle. Excellent customer service!!
Vicky Glynn
GBVery helpful customer service! I have experienced twice what a great company they are to do business with. When I called with questions about a product they were very helpful and walked me through the process of finding just what I wanted. Then again when I needed to make an exchange.
Duluth OTF
GBEloping Ive skiied since I was just little so naturally I own more ski apparel than I know what to do with. However, me and my fiancé decided to elope last month in Colorado. I had to find a nice ski jacket for the occasion. Taylor was an excellent help during my “dress/jacket fitting” lol. She didn’t know it was for a wedding, but it was important that this was a special day and she made it just that.
Debbie
GBI received excellent customer service… I received excellent customer service during a chat with Rocky Mountain Ski and Board. Claire spent a good deal of time to help me identify which women's jackets had all of the features I need. She actually pulled the items to check for features when the manufacturer's description didn't answer my questions. Kudos and thank you!
NA
GBRecommend easier way finding on site Recommend easier way finding on site. Frustrating to find some items. Example: typed in the north face women’s jackets and it came up search not found then showed kids north face coats