Vicky Glynn
GBVery helpful customer service! I have experienced twice what a great company they are to do business with. When I called with questions about a product they were very helpful and walked me through the process of finding just what I wanted. Then again when I needed to make an exchange.
NA
GBRecommend easier way finding on site Recommend easier way finding on site. Frustrating to find some items. Example: typed in the north face women’s jackets and it came up search not found then showed kids north face coats
Duluth OTF
GBEloping Ive skiied since I was just little so naturally I own more ski apparel than I know what to do with. However, me and my fiancé decided to elope last month in Colorado. I had to find a nice ski jacket for the occasion. Taylor was an excellent help during my “dress/jacket fitting” lol. She didn’t know it was for a wedding, but it was important that this was a special day and she made it just that.
Lisa Dickerson
GBTried to order a jacket 3 times online… Tried to order a jacket 3 times online with Rocky Mountain. It kept charging my card and then cancelling off of my card. Tried to call the number on the website several times only to get a recording that says "an voice mail box had not been set up". Seriously? Lastly, I left a message for the "Chat" person about sizing and still haven't received a response back
Mom of boys
GBEasy and Affordable I bought snow gear for my tall and skinny son, it’s hard to find stuff that fits him properly. The questions to help find the right size was appreciated. My experience was quick, easy and affordable!