Very helpful customer service! I have experienced twice what a great company they are to do business with. When I called with questions about a product they were very helpful and walked me through the process of finding just what I wanted. Then again when I needed to make an exchange.

To be honest To be honest, there was a problem with my order. Instead of receiving three pairs of pants, I only received two. However, one phone call the next day solved all my problems without any hassle. Excellent customer service!!

I received excellent customer service… I received excellent customer service during a chat with Rocky Mountain Ski and Board. Claire spent a good deal of time to help me identify which women's jackets had all of the features I need. She actually pulled the items to check for features when the manufacturer's description didn't answer my questions. Kudos and thank you!

The owner/manager is the biggest dick The owner/manager is the biggest dick. If you aren’t planning on being 100% sure on if you are buying anything, they won’t help you. This place is a disgrace with the worse customer service I’ve ever experienced. Owner got defensive when I gave him feedback and told me to not let the door hit me in ass.

I ordered gloves today and received… I ordered gloves today and received confirmation that order was processed. I then received email that order was cancelled with no explanation. I called main number and received notice to leave message. I don’t know why order was cancelled and can’t even speak to anyone. I guess only option is to leave message and hope someone calls me back. This is unacceptable and unprofessional in 2019. Any explanation would be appreciated.