Eloping Ive skiied since I was just little so naturally I own more ski apparel than I know what to do with. However, me and my fiancé decided to elope last month in Colorado. I had to find a nice ski jacket for the occasion. Taylor was an excellent help during my “dress/jacket fitting” lol. She didn’t know it was for a wedding, but it was important that this was a special day and she made it just that.

To be honest To be honest, there was a problem with my order. Instead of receiving three pairs of pants, I only received two. However, one phone call the next day solved all my problems without any hassle. Excellent customer service!!

Tried to order a jacket 3 times online… Tried to order a jacket 3 times online with Rocky Mountain. It kept charging my card and then cancelling off of my card. Tried to call the number on the website several times only to get a recording that says "an voice mail box had not been set up". Seriously? Lastly, I left a message for the "Chat" person about sizing and still haven't received a response back

Still waiting to receive my jacket... Still waiting to receive my jacket well past when it was suppose to arrive. No updates being provided on why it’s taking so long or when it’ll arrive. Overall, not a great experience for my first purchase and not thrilled to buy again. It’s cold where I live and a jacket is something I was counting on.

The owner/manager is the biggest dick The owner/manager is the biggest dick. If you aren’t planning on being 100% sure on if you are buying anything, they won’t help you. This place is a disgrace with the worse customer service I’ve ever experienced. Owner got defensive when I gave him feedback and told me to not let the door hit me in ass.