Lisa Seamon
GBAmazing customer service! Amazing customer service!! I had been searching for last year's North Face jacket when I found it online at this retailer. I phoned and Amanda was knowledgeable about the various product lines, pleasant, and extremely patient. She explained the difference between last season vs this season models, bc I wanted to make sure that the jacket I was ordering was the EXACT same one that I wanted. Amanda even went and measured the chest difference between the small and medium to give me first-hand knowledge to more accurately place my order! Overall a great purchasing experience! I highly recommend! TY
Charles
GBMade my first purchase today 01/27 my… Made my first purchase today 01/27 my experience with Taylor was awesome. She clarified the description of my ski jacket within minutes and answered all my concerns. The jacket was ordered quickly and I was completely satisfied. New to skiing and plan on ordering whatever items I can with Rocky Mountain. thanks again for the great service you are highly recommended!!
Kathy H.
GBPlaced an order via phone Placed an order via phone. Seth at Rocky Mountain Ski & Board was very courteous and helpful. He checked to make sure item I wanted was available before placing my order. Received a confirmation email within minutes. Thanks for the great service!
Rich
GBAlways competitive Pricing and Fast Shipping Having purchased many items over the last few years, I have to say the pricing is always competitive and many time better than that. I sometimes see pricing better than what I see on Amazon, for the same item. Shipping time has always been great, too, with packages normally arriving in just two days, typically.
Alfredo
CAGreat service, value, and quick free delivery Excellent customer service, great prices, and quick and free delivery. I got a call from customer service to kindly verify the purchase and my phone number. After three days, my new ski pants were delivered free of charge in Washington State. I’m 5’10”, 182lbs., and ordered The North Face Freedom ski pants in size medium, regular length, and they fit perfect. I’ve skied twice and they performed great at -17 Celsius or 1.4 Fahrenheit. Thanks for the outstanding service.