Getting it done! Initially there was a problem with my order. Long story short, Ski Essentials did right by me and gave viable options. As a consumer and also someone that has been in sales my entire career. That's all I can ask for, is to be treated fairly. My skis arrived and the packing/care was tip top. They even mounted my bindings! Before purchasing I had referred a couple people that purchased, now they will continue to get positive word of mouth from me!

If I could give 0 I would If I could give 0 I would. Terrible customer service. After saying that they will replace the ski bag(out of stock) with a similar one they went silent. I inquired about my order (I also had a helmet on this order) I received a replacement without a word of explanation. I had a ski trip planned and I have to rush to try to find replacement. My advice go buy your stuff at a store, skiessential are not reliable.

Negative experience BEAWARE !!! Negative experience, i order my ski 26 days before our trip) 10 days later still no updates about delivery,,,i Contacted them, John tried to help)) and send me bigger ski than i ordered, but didnt told me about that, Not so honest company and managers. BEAWARE!!! Better to order skis from Europe. I ordered second ski for my wife from GERMANY it was cheaper and delivery was in 1 week in time like seller tell on site.

Terrible experience. Purchased boot from this retailer through Amazon. I like to support smaller shops, but I am in between sizes on the boots and need to return. Discovered that the return shipping fee they charge is $60 for the boots, which is insane and was not described on the listing. Robbery when other retailers charge at most $10 return shipping. Will never use them again.

Honest reviews and great service I was looking for new skis this season after finally getting fed up with my current ones. While researching various brands and types of skis, I came across several in-depth reviews by SkiEssentials.com. They definitely narrowed down what I was looking to buy. When I was ready to buy, the price was great and the service stellar. Very happy to support businesses like this.