Theresa Hai Jung Kim
GBCouldn't be happier -- great skis, service, shipping I had some terrible experience with rental skis and decided it was time to buy my own. Ahead of another ski weekend, I put in an order hoping that it would arrive in time. The team at Ski Essentials went above and beyond in so many ways to make sure I got the gear I wanted and it arrived the day I needed them. Thanks to Mike, Eric and Chris for making this one of the best online shopping experiences I've ever had.
Ken Lee
GB10/10 Experience!!! Good pricing and fast shipping - even all the way to California. More than that, I had a fantastic experience with their customer service. They don’t seem to answer their phone, but emails received prompt and full responses. Had such a great experience, I ordered a second set of skis for my son the week after.
Brian Morris
GBBuying 2 full xc ski packages online… Buying 2 full xc ski packages online (skis, boots, poles, bindings) is tough not being able to try them on. SkiEssentials made it beyond easy; I didn't know about sizing and was able to email them. They were currently updating their landing pages for more dropdowns with sizing but they were fast to respond. Purchased 2 full packages, received perfectly. Was able to exchange boots bc of a sizing issue at no problem; they even pulled the correct size aside until I sent back the wrong size. Would absolutely recommend; great customer service and great products.
Shun
GBReceived a wrong spec of product Received a refund on return shipment & $30 2-Day Air, being offered 2-Day shipping on the order for 2nd set of skies. Received a wrong spec of product, paid extra $30 for 2-Day Air but a carton arrived after 4 days. Sent an email, left a voicemail but no response since this morning. Horrible shopping experience with them.
TE
GBAmazing people and products Amazing people: friendly, knowledgeable, and incredibly patient. I learned a lot and really felt they had my best interest. They even talked me down from a more expensive ski because they knew what I was looking for. I will never go anywhere else to buy ski equipment other than ski essentials and Pinnacle (their B&M)