Brian Morris
GBBuying 2 full xc ski packages online… Buying 2 full xc ski packages online (skis, boots, poles, bindings) is tough not being able to try them on. SkiEssentials made it beyond easy; I didn't know about sizing and was able to email them. They were currently updating their landing pages for more dropdowns with sizing but they were fast to respond. Purchased 2 full packages, received perfectly. Was able to exchange boots bc of a sizing issue at no problem; they even pulled the correct size aside until I sent back the wrong size. Would absolutely recommend; great customer service and great products.
Bonvivan J
GBNegative experience BEAWARE !!! Negative experience, i order my ski 26 days before our trip) 10 days later still no updates about delivery,,,i Contacted them, John tried to help)) and send me bigger ski than i ordered, but didnt told me about that, Not so honest company and managers. BEAWARE!!! Better to order skis from Europe. I ordered second ski for my wife from GERMANY it was cheaper and delivery was in 1 week in time like seller tell on site.
Becky Hsiao
GBTerrible experience. Purchased boot from this retailer through Amazon. I like to support smaller shops, but I am in between sizes on the boots and need to return. Discovered that the return shipping fee they charge is $60 for the boots, which is insane and was not described on the listing. Robbery when other retailers charge at most $10 return shipping. Will never use them again.
Joshua Akins
GBBought a pair of Elan 106 Ripsticks Bought a pair of Elan 106 Ripsticks. Had about 6 resort days on them when the edge blew out. On the outside edge by the way. Local ski shop said if it were them, they would warranty. Sent photos to ski essentials and because there was a scratch near the edge blowout they determined it was from impact. I wouldn't be surprised if they considered a water spot "impact". Garbage ski shop and rude customer service with that hipster-I know everything about skiing-attitude.
TE
GBAmazing people and products Amazing people: friendly, knowledgeable, and incredibly patient. I learned a lot and really felt they had my best interest. They even talked me down from a more expensive ski because they knew what I was looking for. I will never go anywhere else to buy ski equipment other than ski essentials and Pinnacle (their B&M)