5/5. Went to my local ski shop to buy a pair. They were asking $500 for only the skis. I found the EXACT same skis along with boots and poles for $494 on ski essentials website. I asked a question through the chat feature at 9pm and received an immediate response. Free shipping only took a few days. Would recommend ski essentials to anyone

The old bait and switch The old bait and switch. Ordered a pair of skis for a good deal that was advertised online. A couple days passed after my card was charged with the skis still listed on their website when I was notified they did not have the item. Giving an extra star because the email was polite and they offered the option for a refund or a different item and not just store credit or some other deception.

Negative experience BEAWARE !!! Negative experience, i order my ski 26 days before our trip) 10 days later still no updates about delivery,,,i Contacted them, John tried to help)) and send me bigger ski than i ordered, but didnt told me about that, Not so honest company and managers. BEAWARE!!! Better to order skis from Europe. I ordered second ski for my wife from GERMANY it was cheaper and delivery was in 1 week in time like seller tell on site.

10/10 Experience!!! Good pricing and fast shipping - even all the way to California. More than that, I had a fantastic experience with their customer service. They don’t seem to answer their phone, but emails received prompt and full responses. Had such a great experience, I ordered a second set of skis for my son the week after.

Amazing people and products Amazing people: friendly, knowledgeable, and incredibly patient. I learned a lot and really felt they had my best interest. They even talked me down from a more expensive ski because they knew what I was looking for. I will never go anywhere else to buy ski equipment other than ski essentials and Pinnacle (their B&M)