Getting it done! Initially there was a problem with my order. Long story short, Ski Essentials did right by me and gave viable options. As a consumer and also someone that has been in sales my entire career. That's all I can ask for, is to be treated fairly. My skis arrived and the packing/care was tip top. They even mounted my bindings! Before purchasing I had referred a couple people that purchased, now they will continue to get positive word of mouth from me!

Terrible experience. Purchased boot from this retailer through Amazon. I like to support smaller shops, but I am in between sizes on the boots and need to return. Discovered that the return shipping fee they charge is $60 for the boots, which is insane and was not described on the listing. Robbery when other retailers charge at most $10 return shipping. Will never use them again.

Great Customer Service! As a newbie to cross country skiing, I was overwhelmed trying to research the different types of skis, boots, and bindings I would need. I came across a complete set on skiessentials.com's website, and used the chat-bot to ask a bunch of questions. Mike A. emailed me back the next day and was able to tell me exactly what sizes of everything I'd need, sending along sizing charts and informational material! He was super friendly and nice, also! I haven't yet received my ski kit, but I'm confident that I'm going to love them!

10/10 Experience!!! Good pricing and fast shipping - even all the way to California. More than that, I had a fantastic experience with their customer service. They don’t seem to answer their phone, but emails received prompt and full responses. Had such a great experience, I ordered a second set of skis for my son the week after.

Couldn't be happier -- great skis, service, shipping I had some terrible experience with rental skis and decided it was time to buy my own. Ahead of another ski weekend, I put in an order hoping that it would arrive in time. The team at Ski Essentials went above and beyond in so many ways to make sure I got the gear I wanted and it arrived the day I needed them. Thanks to Mike, Eric and Chris for making this one of the best online shopping experiences I've ever had.