Extremely accommodating! Ski essentials was extremely accommodating and super kind throughout our whole experience! My boyfriend and I had been looking online for skis and found the ones we wanted on ski essentials. Their customer service guy, Mike, was kind enough to expedite our order to have them ready for pick up day of! The whole process was quick and easy, not to mention a great price too! Highly recommend!!

Bad customer service, charge shipping for returns Ordered a pair of 2024 ski boot for my son, the pair I received was manufactured in April of 2022. If I wanted 2022, there was other cheaper options before I made the order. I called to understand the situation and was told it was a carry over boot from the 2023 season. Since the boot will be used as hand me downs for my 3 kids, I plan to return it so I can purchase a more recently manufactured boot. I was told that I would have to pay shipping and was even asked if I called to check on it before my purchase. Basically the customer service is blaming me for not researching enough and it is my fault. I express that to the customer rep, and was told, "okay, I can offer you return label". I still have not gotten the return label yet so I might need to call back. Skiessentials review videos online is great and made the purchase with them to give it a try. I will not buy again, I will go back toevo.com instead, they have great customer service.

Honest reviews and great service I was looking for new skis this season after finally getting fed up with my current ones. While researching various brands and types of skis, I came across several in-depth reviews by SkiEssentials.com. They definitely narrowed down what I was looking to buy. When I was ready to buy, the price was great and the service stellar. Very happy to support businesses like this.

I ordered a pair of ski on Ski… I ordered a pair of ski on Ski Essential's website. Not knowing them, I had limited expectations. 24h later the ski were packed, shipped, tracking number received. As I had possible issues with UPS, i reached SkiEssentials and their team were very responsive, providing instant response with accurate info. Very happy with my overall experience: Good deal, great followup and support. Kudos.

Negative experience BEAWARE !!! Negative experience, i order my ski 26 days before our trip) 10 days later still no updates about delivery,,,i Contacted them, John tried to help)) and send me bigger ski than i ordered, but didnt told me about that, Not so honest company and managers. BEAWARE!!! Better to order skis from Europe. I ordered second ski for my wife from GERMANY it was cheaper and delivery was in 1 week in time like seller tell on site.