Fast, friendly, understanding customer service I already have been in communication with Steambow and already have my situation almost resolved, just in between the ship back/refund but the following was my message to Steambow’s support team “ The compact is on its way back to you please let me know when you receive it and when I can expect the refund. Side note my wife was afraid she might not be able to handle the 55lb limbs of the tactical model but we’ve received it and she loves it and has no problem cocking it. It’s a really great modular platform.” Great product though it can get pricey to upgrade but hey! For us fellas that have women that like to get into survivalism or home defense systems they can handle, Steambow’s the way to go. The Vlad’s 5’lb weight is cheaper but it’s not a better option for most women. Keep that in mind

We were extremely happy with Steambow We were extremely happy with Steambow, especially their customer service and how they took care of us...and quickly. They really stand behind their products, when we were in question, which is utterly important, and we are really happy with our product also.

They have really good products that are… They have really good products that are well made. Their website is full of awesome things to choose from and shipping is top notch, also their communication with you until your merchandise is delivered is 100%. I enjoy shopping with steambow.

Great products and great customer… Great products and great customer service as well. We had an issue with a lost item from UPS and they took care of it right away. Look forward to ordering more from them in the future!

I was very impressed with the website very professional looking, nice user interface, the instructions videos were a nice touch. I bought the AR-6 tactical and I am very satisfied with my purchase. From the moment I made my purchase there were timely emails giving me a tracking number and status updates while waiting on my packages to be delivered. The user interface experience when using the website was very easy to navigate and instruction videos were a plus. A very well thought out website very easy to understand. The email alerts were also thought out as well and easy to understand.