Liliane F
MXExcellent customer service, you actually speak to a person! We ordered a remote control for our windlass which was very well priced. Had a bit of trouble with processing the payment due to the foreign credit card and somebody helped me and even rang to our boat in Mexico to make the order happen. After the order, they were super helpful in keeping us updated on the progress of the order and it was delivered perfectly on time.
Joe Werkmeister
GBI received my Navpod very quickly after… I received my Navpod very quickly after ordering. It actually arrived two days before I received an email stating that it was shipped and on its way. The unit was cut and drilled perfectly for my application. I’m very glad I decided to purchase a pre-cut Navpod!
Ryan Bancroft
GBLESS THAN ONE STAR I gave one star only because there isn't an option to give lower. I cannot even get these turkeys to respond to my chat to discuss my issue. they have managed to escalate a likely simple fix to a major problem on my end. BUYER BEWARE OF MAURI PRO SAILING!!!
Ned Warner
GBReturn an item I contacted the customer service using the chat box. The rep's name was Arleth. I wanted to return two NavPods that I received more than 60 days ago. I didn't know if they would accept. They accepted the return (restocking fee accepted). Better yet, they processed the return within 2 hours to help me with a tight schedule. Arleth is the best! Piero is the Best! I would give 6 stars if possible.
customer
GBI only if you love chat apps Doing business with them is fine but know that if there is any issue, they make speaking with a human impossible. If you call about anything other than a new order they force you to a chat app or email.