swonderdirect.com

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4.95
Based on 20 Reviews

5

95.00%

4

5.00%

3

0.00%

2

0.00%

1

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About swonderdirect.com

Swonder, as an emerging brand, aims to create a range of water sports gears for customers to enjoy the water fun. We use only high-performance materials to manufacture products after years of research, iterative design and the combination of modern technological processes. We hope that every product launched on the market from us can be a good combination of usability and safety and our customers can throw themselves into the water sports without any concerns.

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Andrii Yudenko
GB

Wonderful Product - New Leader of the market this week I had a chance to try out SeaWolf - a battery-based pump for SUP. It was an amazing experience - the pump was able to inflate 2 SUPs to 12 psi and 15 psi within 5 and 7 mins accordingly, which is at least 2 times faster than any pump I ever tried, nonetheless comparing this to a manual pump.

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Cindy Peake
GB

Paddle Board Recieved my order and was missing the pump that was suppose to come with it. But I contacted customer service and they were kind and helpful! I've reverie my pump and my Peake board is up and ready to go now! Great experience!

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Greg Miller
GB

Very helpful when I ordered the wrong… Very helpful when I ordered the wrong replacement center fin to make sure I got the correct part

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Rachel E.
GB

Fantastic Customer Service After receiving a SUP for Christmas with a missing valve cover, I reached out to the Swonder team, hoping they would be able to help. Echo got back to me quickly and immediately shipped me the missing piece. He went above and beyond and his communication was excellent throughout the whole process. I’d definitely recommend purchasing through Swonder due to the superb customer service!

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Kristen
GB

Excellent Customer Service Purchased a paddle board from Woot.com in April 2022. Prior to purchase, I saw that several reviews noted that the fin included was incorrect, but Swonder had promptly replaced it with the correct fin. The board arrived and sat in the box in my garage through the hot Florida summer. Last weekend, I took it out to try it and remembered the fin issue, so that was the first thing I tested. Mine did not fit and was obviously not the correct one for the board. I emailed Swonder on a Sunday and received a same day reply from Mira. Mira took the time to identify the issue and find the solution. Once I provided photos, she quickly replied that the correct fin would be shipped. She provided tracking info, and also followed up via email once the fin arrived to ensure that it was correct and in good working order. GREAT customer service! Thanks Mira and Swonder for an excellent experience.

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