Seam broken but replaced no hassle Board broke at the seam just before the warranty expired. They sent an entire kit replacement (board paddle and all), and informed me that the board has a two year instead of one year warranty. Quick service and was happy with the support

Fantastic Customer Service After receiving a SUP for Christmas with a missing valve cover, I reached out to the Swonder team, hoping they would be able to help. Echo got back to me quickly and immediately shipped me the missing piece. He went above and beyond and his communication was excellent throughout the whole process. I’d definitely recommend purchasing through Swonder due to the superb customer service!

Mira was very helpful when I needed a… Mira was very helpful when I needed a replacement click-n-go fin and the website said they were out of stock. She quickly shipped one out and kept in constant communication until it was delivered to make sure there were no issues. Excellent customer service! Thanks Mira!

We lost the cap to our Huntington 3 tow… We lost the cap to our Huntington 3 tow tube. I emailed the company on Sunday afternoon. A short time later I received an email from Harper. He told me they were out of stock but he found one on Amazon that would work and sent me a link. I was very impressed with the speedy response and with Harper locating one for me to order on Amazon.

Our SUP had a leak near the valve Our SUP had a leak near the valve. The correspondence to my initial and subsequent emails were thoughtful, helpful, and kind. Our issue was problem solved and worked! Thank you.