Seam broken but replaced no hassle Board broke at the seam just before the warranty expired. They sent an entire kit replacement (board paddle and all), and informed me that the board has a two year instead of one year warranty. Quick service and was happy with the support

Best pump I could imagine I've been using my Swonder SeaWolf pump to inflate my paddle boards as well as a dinghy for a few months now. It's so fantastic to just set the PSI and let it do its thing without having to plug it in. It's quick and easy, love that it charges from my phone charger, and I can take it with me on short hikes with my inflatable paddle board to get out to lakes I'd otherwise not paddle. Everything has worked perfectly so far.

Fantastic Customer Service After receiving a SUP for Christmas with a missing valve cover, I reached out to the Swonder team, hoping they would be able to help. Echo got back to me quickly and immediately shipped me the missing piece. He went above and beyond and his communication was excellent throughout the whole process. I’d definitely recommend purchasing through Swonder due to the superb customer service!

I bought a SUP via Woot I bought a SUP via Woot, used it a few times and it's seam blew out. I contacted swonder & they replaced it for me - hassle free! Very much appreciated!

Excellent Customer Service Purchased a paddle board from Woot.com in April 2022. Prior to purchase, I saw that several reviews noted that the fin included was incorrect, but Swonder had promptly replaced it with the correct fin. The board arrived and sat in the box in my garage through the hot Florida summer. Last weekend, I took it out to try it and remembered the fin issue, so that was the first thing I tested. Mine did not fit and was obviously not the correct one for the board. I emailed Swonder on a Sunday and received a same day reply from Mira. Mira took the time to identify the issue and find the solution. Once I provided photos, she quickly replied that the correct fin would be shipped. She provided tracking info, and also followed up via email once the fin arrived to ensure that it was correct and in good working order. GREAT customer service! Thanks Mira and Swonder for an excellent experience.