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GBI needed a replacement hose for the… I needed a replacement hose for the pump I purchased over a year ago. I reached out via email and they promptly replaced the hose for a minimal cost.
CS
GBHelpful customer service After losing the fins on our paddleboards, customer service was helpful in getting a replacement order sent to us.
Satisfied Customer
GBMira was very helpful when I needed a… Mira was very helpful when I needed a replacement click-n-go fin and the website said they were out of stock. She quickly shipped one out and kept in constant communication until it was delivered to make sure there were no issues. Excellent customer service! Thanks Mira!
Greg Miller
GBVery helpful when I ordered the wrong… Very helpful when I ordered the wrong replacement center fin to make sure I got the correct part
Rachel E.
GBFantastic Customer Service After receiving a SUP for Christmas with a missing valve cover, I reached out to the Swonder team, hoping they would be able to help. Echo got back to me quickly and immediately shipped me the missing piece. He went above and beyond and his communication was excellent throughout the whole process. I’d definitely recommend purchasing through Swonder due to the superb customer service!