Satisfied Customer
GBMira was very helpful when I needed a… Mira was very helpful when I needed a replacement click-n-go fin and the website said they were out of stock. She quickly shipped one out and kept in constant communication until it was delivered to make sure there were no issues. Excellent customer service! Thanks Mira!
Beth Lewis
GBawwww just love the equipemnt but they… awwww just love the equipemnt but they didnt give me the chance to test it there, why?
Evan Ernst
GBHelpful customer service Helpful customer service. Had an issue with a product and was issued a full refund within days
Kristen
GBExcellent Customer Service Purchased a paddle board from Woot.com in April 2022. Prior to purchase, I saw that several reviews noted that the fin included was incorrect, but Swonder had promptly replaced it with the correct fin. The board arrived and sat in the box in my garage through the hot Florida summer. Last weekend, I took it out to try it and remembered the fin issue, so that was the first thing I tested. Mine did not fit and was obviously not the correct one for the board. I emailed Swonder on a Sunday and received a same day reply from Mira. Mira took the time to identify the issue and find the solution. Once I provided photos, she quickly replied that the correct fin would be shipped. She provided tracking info, and also followed up via email once the fin arrived to ensure that it was correct and in good working order. GREAT customer service! Thanks Mira and Swonder for an excellent experience.
Addison Leigh
GBBest pump I could imagine I've been using my Swonder SeaWolf pump to inflate my paddle boards as well as a dinghy for a few months now. It's so fantastic to just set the PSI and let it do its thing without having to plug it in. It's quick and easy, love that it charges from my phone charger, and I can take it with me on short hikes with my inflatable paddle board to get out to lakes I'd otherwise not paddle. Everything has worked perfectly so far.