Excellent customer service I especially appreciated the quick responses to my questions from both the RedWeek staff and the owner of the unit we are renting. Also there was excellent communication during the rental process.

Response was quick and week appeared in… Response was quick and week appeared in 3 days. I think as a Red Week subscriber I would have gotten a discount on the fee.

First Time Redweek User - Success! This was my first time using Redweek. The process was simple, the updates were frequent and complete, all my questions were thoroughly answered and I’m now booked! Our extended family had originally booked 2 separate rooms through a different hotel, when Redweek was recommended by a friend. We’re now booked in a 3 bedroom suite, altogether, and very much looking forward to this vacation. Even with the Redweek booking fee we’re saving a bit of money, and definitely getting nicer accomodations. Thank you!

Don’t understand all the extra costs I’m not happy about the immense increase in taxes and resort fees associated with the listing being certified and protected. It went from an $85 fee to nearly $600. It also took several days to get our names added to the reservation

I’m a natural skeptic, but RedWeek’s helpful rental experience was perfect! I was skeptical about renting a timeshare, how to avoid being ripped off for the rental fee, how to get the rental as advertised, and not be left holding my luggage on check-in day. Then I discovered RedWeek, I already own a week at Marriott’s Aruba Surf Club and wanted a second week for this year. I found the week following my week’s reservation, noting RedWeek’s management option for rentals gave me the confidence to rent our second week. Working through RedWeek with the renter was effortless, secure, and managed the rental payment. Everything was executed to the schedule RedWeek had explained and I have a confirmation from Marriott Surf Club just like my owner's confirmation. All that is left is booking airfare and making plans. Thank you RedWeek for this rental and I am confident in your help with future rentals.