Friendly & Efficient! I had an incredible experience with HelloVacay! Their customer service is top-tier and professional. They were super helpful when I had a last-minute change to my trip. Their rep was friendly and very efficient in helping me get everything sorted out. Thank you so much to the awesome HelloVacay team!

Great service if your flight is delayed VacayDelay is a great value considering how common flight delays are these days! It was awesome for me last time I traveled. I was flying LAX to BOS and I had significant flight delays both ways. I got an automated email with my lounge voucher. I was easily able to find the lounge based on the instructions, and for me having never been in an airport lounge before, this was a really cool experience!

It works!… Excellent! Except for a few minor issues (1&2). A variety of drinks were readily available. Minimal food/snacks because I was notified at 8:30pm and they close at 9pm. The company’s communication was prompt, they emailed coupons immediately after my flight was delayed by 1 hr. What could you do better: 1. Close later eg 10pm. 2. Train staff to be courteous and respectful to all patrons equally. Paola at Orlando Club on 9/1 was bad mouthing a member at the bar because he wanted a non alcoholic drink and he repeated himself (non English speaking). She was making fun of him. This was in poor taste.

Booking made easy and affordable Booking hotels with HelloVacay is a total breeze. As an ambassador member, the deals I get are just incredible. Who wouldn't love saving a bit of cash while still enjoying top-notch places to stay? It’s honestly made planning my trips so much simpler and budget-friendly. Hats off to HelloVacay for keeping things easy and letting me travel in style without breaking the bank.

My first experience with using this… My first experience with using this service was not good ! I experienced a flight delay Sept 8th ,However it wouldn’t allow me to obtain a lounge pass because it stated the date was prior to the date in hellovacay system which was the 9thSeptember . This of course is going to be a problem because I fly international all the time and of course there’s gonna be a time difference even in the states .