It is a case of the advertising as…something it isnot It is a case of the advertising as unless you read everything you think you are gaining access to the during a layover, not if your plane is delayed for over an hour. Thought it would be good for a couple of mylong layovers.

Booking made easy and affordable Booking hotels with HelloVacay is a total breeze. As an ambassador member, the deals I get are just incredible. Who wouldn't love saving a bit of cash while still enjoying top-notch places to stay? It’s honestly made planning my trips so much simpler and budget-friendly. Hats off to HelloVacay for keeping things easy and letting me travel in style without breaking the bank.

Account suspended after VacayDelay realized I am frequent flyer, lack of response, explanation, refund. Scam. I purchased one year subscription, and then extended that to lifetime. I was initially satisfied with the service - I obtained a voucher for one of my delayed flights (after prompting customer service as vendor's system had not recognized a delay automatically). I have even shared my positive experience at my travel blog. After registering 20+ flights in 2024 for which I already have my tickets, my account was suspended with no explanation. I sent three messages for assistance. All remained unanswered. It appears like when they understand you're a frequent flyer and their model is not profitable, they suspend your account and do not refund you.

I like this kind of service but wrong data for tracking delay I like this kind of service. As a frequent flyer with a lifetime subscription, I can be sure that if something happens, I will be covered. But there is a big 'but.' It tracks using FlightStats data, which are not always accurate. If you're flying from Krakow and you see Flightradar showing a 1-hour delay and the airport timetable also shows a delay, but FlightStats shows nothing, it's disappointing. So for now, I am not satisfied. Hopefully, one day I will be able to use this service effectively.

Absolutely worth it! I purchased the $29/year plan and wasn't sure if the program would work, but since I travel frequently, I thought the $29 investment would pay for itself in just one use. Several weeks went by with on time departures and then 3 flights all in one week were delayed and I immediately received lounge vouchers for each delayed flight in my email. I had no problem showing the QR code at check in, and received all the same benefits as a paid lounge guest. I have already recommended the program to friends and coworkers. It sounded too good to be true, but it works! Happy to report I am now a lifetime member.