Kim Meredith
GBMy first experience with using this… My first experience with using this service was not good ! I experienced a flight delay Sept 8th ,However it wouldn’t allow me to obtain a lounge pass because it stated the date was prior to the date in hellovacay system which was the 9thSeptember . This of course is going to be a problem because I fly international all the time and of course there’s gonna be a time difference even in the states .
Viviana
GBTwo weeks after signing up About two weeks after signing up, I had the opportunity to try the service. As soon as my flight hit 60 minutes delayed, an email with the vouchers was sent to me. We had about four lounges/spa/gaming to choose from. Since I was traveling with my 9 year old daughter, we chose DFW Lounge for the snacks and drinks. While the lounge itself was crowded and needed some upgrades, (not Hello Vacays fault) my daughter enjoyed the snacks and chance to relax a little.
Debi Newberry
GBGreat Job Great Job! I decided to go for the gusto and get the Lifetime plan, even tho I've yet to use this service. I was accidentally double-charged. The matter was remedied with a personal email lickety-split before I reached out to address it myself. Although, I never want a delayed flight. I hope this truly is an awesome way to survive if it happens, Good work.
Fernanda Lopez
GBFriendly & Efficient! I had an incredible experience with HelloVacay! Their customer service is top-tier and professional. They were super helpful when I had a last-minute change to my trip. Their rep was friendly and very efficient in helping me get everything sorted out. Thank you so much to the awesome HelloVacay team!
Kendra S
GBBooking Made Easy and Affordable Booking Made Easy and Affordable As a working parent, I’m always on the lookout for ways to stretch the family budget. That’s where HelloVacay comes in. Their ambassador membership gives me access to some of the best deals around, making hotel bookings a no-brainer. We can stay in great places without pinching pennies too hard. Big thanks to HelloVacay for making our family vacations more manageable and enjoyable!