It is a case of the advertising as…something it isnot It is a case of the advertising as unless you read everything you think you are gaining access to the during a layover, not if your plane is delayed for over an hour. Thought it would be good for a couple of mylong layovers.

Not sure. Not sure.. this may be great on a real delay situation. I have only used the membership on one trip last month, but did not experience any flight delays or membership benefits. I may opt for the lifetinme membership, since so many flights are delayed.

Absolutely worth it! I purchased the $29/year plan and wasn't sure if the program would work, but since I travel frequently, I thought the $29 investment would pay for itself in just one use. Several weeks went by with on time departures and then 3 flights all in one week were delayed and I immediately received lounge vouchers for each delayed flight in my email. I had no problem showing the QR code at check in, and received all the same benefits as a paid lounge guest. I have already recommended the program to friends and coworkers. It sounded too good to be true, but it works! Happy to report I am now a lifetime member.

It works!… Excellent! Except for a few minor issues (1&2). A variety of drinks were readily available. Minimal food/snacks because I was notified at 8:30pm and they close at 9pm. The company’s communication was prompt, they emailed coupons immediately after my flight was delayed by 1 hr. What could you do better: 1. Close later eg 10pm. 2. Train staff to be courteous and respectful to all patrons equally. Paola at Orlando Club on 9/1 was bad mouthing a member at the bar because he wanted a non alcoholic drink and he repeated himself (non English speaking). She was making fun of him. This was in poor taste.

Thank you, HelloVacay! HelloVacay makes me look forward to long layovers! I was amazed when I got to experience the relaxing, quiet lounge with all of its terrific amenities instead of spending endless hours at my stress-filled, crowded gate. They made it so easy to access the lounge and their customer service is great! Lifelong customer, here! Looking forward to using my HelloVacay perks again soon!