Customer Service that Cares! I had a little hiccup during my last trip, but the team at HelloVacay were there to help me out in a flash. They really care about their customers, and it shows. Thanks for always being there, HelloVacay!

Absolutely worth it! I purchased the $29/year plan and wasn't sure if the program would work, but since I travel frequently, I thought the $29 investment would pay for itself in just one use. Several weeks went by with on time departures and then 3 flights all in one week were delayed and I immediately received lounge vouchers for each delayed flight in my email. I had no problem showing the QR code at check in, and received all the same benefits as a paid lounge guest. I have already recommended the program to friends and coworkers. It sounded too good to be true, but it works! Happy to report I am now a lifetime member.

Great things ahead for HelloVacay I've been a HelloVacay member for a while now, and even though the airport lounge service has changed, I'm not going anywhere. This company knows how to take care of its customers, and I'm excited to see what new perks and features they'll bring to the table. Keep up the good work, HelloVacay!

I would not recommend hello vacay as… I would not recommend hello vacay as they failed to deliver the vouchers. My flight was delayed Oct 12 and received the voucher on Oct 15 after I left the airport and expired in 24 hrs. That tells you they are huge scam and you will be disappointed. Please see attached my travel date Oct 12 and the voucher receipt Oct 15. Biggest scam. Plus they refused to refund me. I paid $99 upgraded fee. Look at all the reviews they had almost everyone had issues with not getting vouchers on time. They take ur money and lots of excuses

Easy no brainer for people who fly a fair oint This is my first delay where there was a Vacay Delay option. I thought I would get a text but I got an email so check both places. I was absolutely thrilled to turn my disappointing delay into a delightful break. (Ok VD, I can join your marketing team lol!). I had a voucher I used at a spa and had a choice of several services . They were pleasant and the process was easy. Way better than roaming around the airport!