Absolutely worth it! I purchased the $29/year plan and wasn't sure if the program would work, but since I travel frequently, I thought the $29 investment would pay for itself in just one use. Several weeks went by with on time departures and then 3 flights all in one week were delayed and I immediately received lounge vouchers for each delayed flight in my email. I had no problem showing the QR code at check in, and received all the same benefits as a paid lounge guest. I have already recommended the program to friends and coworkers. It sounded too good to be true, but it works! Happy to report I am now a lifetime member.

Lifetime Insurance Lounge Access Revoked Without Proper Communication or Refund I bought lifetime insurance that included free access to the airport lounge in case of a flight delay of at least 1 hour. However, without any proper communication, the company no longer offers this service. As per inquiry, they stated, 'Due to circumstances beyond their control, we can no longer offer airport lounge access to our members in the same way we have up until now. Simply put, our airport lounge provider changed their policies, and flights can no longer be registered for VacayDelay.' When I asked for a refund, they replied, 'The details of the new feature for HelloLounge are still unavailable as our operations team is finalizing them. We will communicate to you and all our members once the new feature is ready for use, and the details are included." Not a legit business.

Great Job Great Job! I decided to go for the gusto and get the Lifetime plan, even tho I've yet to use this service. I was accidentally double-charged. The matter was remedied with a personal email lickety-split before I reached out to address it myself. Although, I never want a delayed flight. I hope this truly is an awesome way to survive if it happens, Good work.

I would not recommend hello vacay as… I would not recommend hello vacay as they failed to deliver the vouchers. My flight was delayed Oct 12 and received the voucher on Oct 15 after I left the airport and expired in 24 hrs. That tells you they are huge scam and you will be disappointed. Please see attached my travel date Oct 12 and the voucher receipt Oct 15. Biggest scam. Plus they refused to refund me. I paid $99 upgraded fee. Look at all the reviews they had almost everyone had issues with not getting vouchers on time. They take ur money and lots of excuses

Great things ahead for HelloVacay I've been a HelloVacay member for a while now, and even though the airport lounge service has changed, I'm not going anywhere. This company knows how to take care of its customers, and I'm excited to see what new perks and features they'll bring to the table. Keep up the good work, HelloVacay!