Janice Liu
GBWORTH IT I recently experienced an international flight delay from Seoul, Korea to Los Angeles. I wanted to express my sincere gratitude to hello vacay, I was able to receive an airport lounge voucher not only for myself but also for my mom and sister (as they were traveling with me) via email promptly after notification of delay. The lounge made my extended wait much more comfortable and enjoyable. The meal food selection and drinks (alcohol included) were delicious. Thanks to this simple sign up, my delay was significantly less stressful and I got to enjoy it with my mom and sis. So worth it.
maria burks
GBI would not recommend hello vacay as… I would not recommend hello vacay as they failed to deliver the vouchers. My flight was delayed Oct 12 and received the voucher on Oct 15 after I left the airport and expired in 24 hrs. That tells you they are huge scam and you will be disappointed. Please see attached my travel date Oct 12 and the voucher receipt Oct 15. Biggest scam. Plus they refused to refund me. I paid $99 upgraded fee. Look at all the reviews they had almost everyone had issues with not getting vouchers on time. They take ur money and lots of excuses
Eddie Ramirez
GBGreat things ahead for HelloVacay I've been a HelloVacay member for a while now, and even though the airport lounge service has changed, I'm not going anywhere. This company knows how to take care of its customers, and I'm excited to see what new perks and features they'll bring to the table. Keep up the good work, HelloVacay!
Alok Jolly
GBNot sure. Not sure.. this may be great on a real delay situation. I have only used the membership on one trip last month, but did not experience any flight delays or membership benefits. I may opt for the lifetinme membership, since so many flights are delayed.
Fernanda Lopez
GBFriendly & Efficient! I had an incredible experience with HelloVacay! Their customer service is top-tier and professional. They were super helpful when I had a last-minute change to my trip. Their rep was friendly and very efficient in helping me get everything sorted out. Thank you so much to the awesome HelloVacay team!