Hidden fees Hidden fees. Rv site markup. Viewed Twin Lakes Rv resort on Goodsams web site. I was directed from Goodsams web site to spot2nite for booking. That led me to believe Twin Lakes Rv resort uses spot2nite for their booking. I had to pay reservation in full 395.95 which included Goodsams discount. I checked in at Twin Lakes Rv resort. My receipt that was given to me stated 348.00. Spot2nite charged me 47.55 more in hidden fees. Twin Lakes Rv resort stated they do not use spot2nite as their booking platform. Manager at Twin Lakes Rv resort stated when they enrolled in Goodsams they were told that customers will not be charged more than 22.00 in fees. Spot2nite is sniping customers to their booking from Goodsams and charging exorbitant fees. SNEAKY BAD BUSINESS SPOT2NITE !!!!!!!!!

Don’t fall for the 14 free trial When visiting the Spot2Nite booth at the 2024 Tampa RV show we decided to see if this would work for us. Agreeing to a 14 day trial. After 7 days we decided it was not for us. I tried to cancel the trial but could not find ANY option for cancelation. I opted to cancel the account. To my surprise on day 15, Spot2Nite processed the $59.99 membership. I contacted my credit card company, informed them I did recognized Spot 2Nite but that I had canceled the trial within the 14 days. They suggested I file a dispute which I did. That prompted several emails and phone conversations between me and Spot2Nite.They have agreed numerous times(with emails stating they owe me a refund and it was their software error, but they have another problem and can’t process a refund. Their accounting system can’t do a refund if there is an open dispute. Sounds like another software problem to me. Their only solution is for me to cancel the dispute and “trust them” as they try to assure me they are good for their word. Why should I start now? This has going on for several weeks and they insist I cancel my dispute. Per my credit card company, if I cancel the dispute I have no further rights to any other disputes with Spot2Nite. Spot2Nite admitted that if i cancel the dispute I can’t go back to the credit card company and again I can only trust them. My suggestion to the RVing community be aware and find other solutions.

First time using the site First time using the site. Reservation went well although fees seem high. Arrived at campground and the owner wasn't aware that we were coming. Thankfully she had a site that accomodated us. I forwarded our confirmation email and she is going to try and figure out why she wasnt notified.

5 star service The lady that helped me, Emily, was just wonderful. Her customer service was the best I have had anywhere in a long time. Refreshing that there are still good people out there answering the phones versus AI and call trees. Definitely would use Spot2Nite again just based on how helpful Emily was.

Expediency Expediency! No guesswork was involved in the purchase of tickets. The schedule and description of event was easy to follow. We look forward to attending EclipseFest23 come rain or shine!