Kristen
GBPerfect weekend getaway Perfect weekend getaway. Kids absolutely loved it and are missing it already. Customer service was excellent and very accommodating. The villa was exactly as advertised. Rooms were so spacious; beds were very comfortable; and it was designed perfectly for a family in mind. Can’t wait for the rest of it to be completed. We’ll definitely be back.
Eric Leland
GBBeautiful upscale vacation home with all the features! We were amazed by how nice this vacation home was. Super modern, amazing features like a huge flatscreen TV, kitchen island, a pool and the kid's room (we chose the "How To Train Your Dragon" room) was really cool. My son loved the arcade set up. The location we stayed at was still being built, so no community pool or basketball court. There was some confusion for LYFT drivers trying to get in to get us in the AM but we started to give the gate as the address and then send the unit as a note. Overall this was about perfect and we would return for sure
Jordan Hamrick
GBGreat Stay, Great Service Our family stayed at the "Whimsical Wonderland" villa in Solara. We wanted a water-park for the kids, and they were super excited about the themed rooms. The house was gorgeous and clean - we really appreciated that. The only issue we had was with the wifi in the home. We tried to watch several movies in the theater and just kept getting a spinning wheel. Villatel was very quick to respond to texts, and had someone out the next morning. The issue persisted, and they escalated it to the IT department, who arrived the following day and put the issue to bed. Their response was fantastic - and we really enjoyed our stay with them.
Grant Smith
GBWell setup house with private pool and… Well setup house with private pool and hot tub. Lots of games for the kids. Theater room. Great amenities. The house was spotless. Perfect place for 2 or 3 families to get together and enjoy the area.
Tiffany
GBDazzling Dreamland We recently stayed at the Dazzling Dreamland house at Solterra. Our number one setback (and seems like a common theme among other recent reviews) was that we paid for pool/hottub heat, and the hottub was only hot a couple of days during our visit. The pool heat also did not work one of the days and it took several phone calls back and forth to get this resolved. Villatel did refund the fee we paid for the heat, so that was very much appreciated. We loved having all the rooms and a separate bathroom for each. My daughter loved the SpongeBob themed room, but was a little disappointed that there were no characters painted on the walls. In one of the photos online, it showed SpongeBob on one of the walls, but he was missing. Having some instructions in the theater room would have been helpful also.