Great Stay, Great Service Our family stayed at the "Whimsical Wonderland" villa in Solara. We wanted a water-park for the kids, and they were super excited about the themed rooms. The house was gorgeous and clean - we really appreciated that. The only issue we had was with the wifi in the home. We tried to watch several movies in the theater and just kept getting a spinning wheel. Villatel was very quick to respond to texts, and had someone out the next morning. The issue persisted, and they escalated it to the IT department, who arrived the following day and put the issue to bed. Their response was fantastic - and we really enjoyed our stay with them.

A PERFECT multi-family stay We had a terrific time at Villatel at Harbor Island Beach Club celebrating a 50th wedding anniversary. The home was squeaky clean - all amenities were as described and pictured. Walking distance to a lovely beach - with clean bathrooms beach-side. A perfect home for 3 families to congregate and socialize but with enough rooms and bathrooms for privacy and quiet work spaces. Clearly well managed and super responsive team.

The experience was not the one… The experience was not the one expected. The house is beautiful but not clean, which is a big issue when you have kids and its covid and flu season. The pool never heated, neither did the hot tub. Finally the wifi is a shared, nonsecured wifi that doesn’t work. So in general my experience was mehh. Not the best not the worst. For the value I paid I could have gotten a better place for sure. Consider when renting.

Perfect weekend getaway Perfect weekend getaway. Kids absolutely loved it and are missing it already. Customer service was excellent and very accommodating. The villa was exactly as advertised. Rooms were so spacious; beds were very comfortable; and it was designed perfectly for a family in mind. Can’t wait for the rest of it to be completed. We’ll definitely be back.

Great space Great space. Bowling alley broke daily, which was annoying but there were so many other things the kids didn’t get too upset. The team was very responsive to issues and they were quickly addressed. Nice family getaway!