Kat McKay
GBHouse beautiful, pool was green for St. Patty's This is the second year my college softball team has stayed with Villatel. The house was amazing, clean, and as expected. The biggest issue we had was that our pool was out of service and unable to be used upon arrival an stayed like that for 5 of the 8 days we were there. We did get 10% back for each day it was unusable, but with a group of 20 college kids, it was very disappointing to arrive to the house with the pool like that. Also, it would be helpful if some of the areas came with setup instructions for example, the bowling alley, the movie theatre room, and the karaoke machine.
customer
GBRock 'n Roll Retreat We stayed at the Rock 'n Roll Retreat in the Solterra neighborhood. The house was beautiful and so clean! It had all the amenities we needed plus some. The staff was super helpful and always responded quickly. The kids actually chose to stay and play at the house one day instead of going to a theme park. We can't wait to stay at another Villatel property. I've stayed at other vacation rental properties, and was always a little disappointed. Villatel has it figured out. They truly have thought of everything.
Bryan
GBLuxurious and modern Luxurious and modern! Loved the theater room and the quality of the arcade room blew my mind away! If I had one complaint it would have been that the dryer was not drying even with a light load. Amenities in the resort was not built/open yet but I definitely would stay here again! It only gets better from here!
Eric Leland
GBBeautiful upscale vacation home with all the features! We were amazed by how nice this vacation home was. Super modern, amazing features like a huge flatscreen TV, kitchen island, a pool and the kid's room (we chose the "How To Train Your Dragon" room) was really cool. My son loved the arcade set up. The location we stayed at was still being built, so no community pool or basketball court. There was some confusion for LYFT drivers trying to get in to get us in the AM but we started to give the gate as the address and then send the unit as a note. Overall this was about perfect and we would return for sure
Tiffany
GBDazzling Dreamland We recently stayed at the Dazzling Dreamland house at Solterra. Our number one setback (and seems like a common theme among other recent reviews) was that we paid for pool/hottub heat, and the hottub was only hot a couple of days during our visit. The pool heat also did not work one of the days and it took several phone calls back and forth to get this resolved. Villatel did refund the fee we paid for the heat, so that was very much appreciated. We loved having all the rooms and a separate bathroom for each. My daughter loved the SpongeBob themed room, but was a little disappointed that there were no characters painted on the walls. In one of the photos online, it showed SpongeBob on one of the walls, but he was missing. Having some instructions in the theater room would have been helpful also.