Tiffany
GBDazzling Dreamland We recently stayed at the Dazzling Dreamland house at Solterra. Our number one setback (and seems like a common theme among other recent reviews) was that we paid for pool/hottub heat, and the hottub was only hot a couple of days during our visit. The pool heat also did not work one of the days and it took several phone calls back and forth to get this resolved. Villatel did refund the fee we paid for the heat, so that was very much appreciated. We loved having all the rooms and a separate bathroom for each. My daughter loved the SpongeBob themed room, but was a little disappointed that there were no characters painted on the walls. In one of the photos online, it showed SpongeBob on one of the walls, but he was missing. Having some instructions in the theater room would have been helpful also.
Ashley Dee
GBGreat stay What a great place to stay, we were a family of 10. We enjoyed every bit of our stay. The house were exactly like the pictures. Nothing bad to say. Only thing I would say was , the TV kept going out and the heated pool was not heated at all. Overall wonderful stay and will stay again!!
Jennifer Kulik
GBGreat space Great space. Bowling alley broke daily, which was annoying but there were so many other things the kids didn’t get too upset. The team was very responsive to issues and they were quickly addressed. Nice family getaway!
Consumer
GBVillatel is a must go to destination!!!!! The entire experience was amazing, every part of the villa was beautiful exactly like the pictures.The movie theater and game room and pool were the highlight, he didn’t even need to leave our villa had a blast inside and customer service was extremely helpful! Can’t wait to return!! You’ll love it! Thank Villatel!!!!
Bryan
GBLuxurious and modern Luxurious and modern! Loved the theater room and the quality of the arcade room blew my mind away! If I had one complaint it would have been that the dryer was not drying even with a light load. Amenities in the resort was not built/open yet but I definitely would stay here again! It only gets better from here!