Ashley Dee
GBGreat stay What a great place to stay, we were a family of 10. We enjoyed every bit of our stay. The house were exactly like the pictures. Nothing bad to say. Only thing I would say was , the TV kept going out and the heated pool was not heated at all. Overall wonderful stay and will stay again!!
Mary Feldman
CABeautiful and fun for the kids Beautiful, clean, very comfortable beds, more than enough supplies, excellent service, very professional! Excellent location close to Universal theme parks. The kids loved loved loved the Mario bedroom and the pool. We could have just stayed at the condo for 3 days and they would have been amused and happy.
Brian Harrison
GBPirate’s Hideaway Overall the experience was good. It could have been great if Villatel contracts with a new pool maintenance company and customer service management needs to be more attentive. The people answering the phones do their best to resolve issues but are limited. Pool temp and chemicals were the major downfall for the week. The house was spacious and clean. The game room/theater was superb. The pirate room was a smash hit with the kids. Misc items were addressed promptly by the service team. Having the playground right outside our door was terrific. The community amenities were great but they got to capacity very quickly causing a line to get in. Traffic in this general corridor of the I-4 was excessive.
Simon Ballard
GBA PERFECT multi-family stay We had a terrific time at Villatel at Harbor Island Beach Club celebrating a 50th wedding anniversary. The home was squeaky clean - all amenities were as described and pictured. Walking distance to a lovely beach - with clean bathrooms beach-side. A perfect home for 3 families to congregate and socialize but with enough rooms and bathrooms for privacy and quiet work spaces. Clearly well managed and super responsive team.
Jordan Hamrick
GBGreat Stay, Great Service Our family stayed at the "Whimsical Wonderland" villa in Solara. We wanted a water-park for the kids, and they were super excited about the themed rooms. The house was gorgeous and clean - we really appreciated that. The only issue we had was with the wifi in the home. We tried to watch several movies in the theater and just kept getting a spinning wheel. Villatel was very quick to respond to texts, and had someone out the next morning. The issue persisted, and they escalated it to the IT department, who arrived the following day and put the issue to bed. Their response was fantastic - and we really enjoyed our stay with them.