Perfect weekend getaway Perfect weekend getaway. Kids absolutely loved it and are missing it already. Customer service was excellent and very accommodating. The villa was exactly as advertised. Rooms were so spacious; beds were very comfortable; and it was designed perfectly for a family in mind. Can’t wait for the rest of it to be completed. We’ll definitely be back.

House beautiful, pool was green for St. Patty's This is the second year my college softball team has stayed with Villatel. The house was amazing, clean, and as expected. The biggest issue we had was that our pool was out of service and unable to be used upon arrival an stayed like that for 5 of the 8 days we were there. We did get 10% back for each day it was unusable, but with a group of 20 college kids, it was very disappointing to arrive to the house with the pool like that. Also, it would be helpful if some of the areas came with setup instructions for example, the bowling alley, the movie theatre room, and the karaoke machine.

The experience was not the one… The experience was not the one expected. The house is beautiful but not clean, which is a big issue when you have kids and its covid and flu season. The pool never heated, neither did the hot tub. Finally the wifi is a shared, nonsecured wifi that doesn’t work. So in general my experience was mehh. Not the best not the worst. For the value I paid I could have gotten a better place for sure. Consider when renting.

Dazzling Dreamland We recently stayed at the Dazzling Dreamland house at Solterra. Our number one setback (and seems like a common theme among other recent reviews) was that we paid for pool/hottub heat, and the hottub was only hot a couple of days during our visit. The pool heat also did not work one of the days and it took several phone calls back and forth to get this resolved. Villatel did refund the fee we paid for the heat, so that was very much appreciated. We loved having all the rooms and a separate bathroom for each. My daughter loved the SpongeBob themed room, but was a little disappointed that there were no characters painted on the walls. In one of the photos online, it showed SpongeBob on one of the walls, but he was missing. Having some instructions in the theater room would have been helpful also.

Well setup house with private pool and… Well setup house with private pool and hot tub. Lots of games for the kids. Theater room. Great amenities. The house was spotless. Perfect place for 2 or 3 families to get together and enjoy the area.