Pirate’s Hideaway Overall the experience was good. It could have been great if Villatel contracts with a new pool maintenance company and customer service management needs to be more attentive. The people answering the phones do their best to resolve issues but are limited. Pool temp and chemicals were the major downfall for the week. The house was spacious and clean. The game room/theater was superb. The pirate room was a smash hit with the kids. Misc items were addressed promptly by the service team. Having the playground right outside our door was terrific. The community amenities were great but they got to capacity very quickly causing a line to get in. Traffic in this general corridor of the I-4 was excessive.

Classy Clubhouse is the classiest of clubhouses This was the absolute nicest house I’ve ever stepped in to. From the moment we opened the door and was met was a spotless house with perfect ambient light and the tv playing soft music with a fireplace photo- it was welcoming! Having a bathroom devoted to each bedroom made every member of our party beyond grateful! We woke up each morning to enjoy the pool and hot tub overlooking the pond area and finished each day enjoying the open kitchen/living room with more than enough room for everyone to truly relax and enjoy! We will definitely be back (and bringing even more with us!!)!

Villatel is a must go to destination!!!!! The entire experience was amazing, every part of the villa was beautiful exactly like the pictures.The movie theater and game room and pool were the highlight, he didn’t even need to leave our villa had a blast inside and customer service was extremely helpful! Can’t wait to return!! You’ll love it! Thank Villatel!!!!

The experience was not the one… The experience was not the one expected. The house is beautiful but not clean, which is a big issue when you have kids and its covid and flu season. The pool never heated, neither did the hot tub. Finally the wifi is a shared, nonsecured wifi that doesn’t work. So in general my experience was mehh. Not the best not the worst. For the value I paid I could have gotten a better place for sure. Consider when renting.

Beautiful and fun for the kids Beautiful, clean, very comfortable beds, more than enough supplies, excellent service, very professional! Excellent location close to Universal theme parks. The kids loved loved loved the Mario bedroom and the pool. We could have just stayed at the condo for 3 days and they would have been amused and happy.