House beautiful, pool was green for St. Patty's This is the second year my college softball team has stayed with Villatel. The house was amazing, clean, and as expected. The biggest issue we had was that our pool was out of service and unable to be used upon arrival an stayed like that for 5 of the 8 days we were there. We did get 10% back for each day it was unusable, but with a group of 20 college kids, it was very disappointing to arrive to the house with the pool like that. Also, it would be helpful if some of the areas came with setup instructions for example, the bowling alley, the movie theatre room, and the karaoke machine.

Rock 'n Roll Retreat We stayed at the Rock 'n Roll Retreat in the Solterra neighborhood. The house was beautiful and so clean! It had all the amenities we needed plus some. The staff was super helpful and always responded quickly. The kids actually chose to stay and play at the house one day instead of going to a theme park. We can't wait to stay at another Villatel property. I've stayed at other vacation rental properties, and was always a little disappointed. Villatel has it figured out. They truly have thought of everything.

The experience was not the one… The experience was not the one expected. The house is beautiful but not clean, which is a big issue when you have kids and its covid and flu season. The pool never heated, neither did the hot tub. Finally the wifi is a shared, nonsecured wifi that doesn’t work. So in general my experience was mehh. Not the best not the worst. For the value I paid I could have gotten a better place for sure. Consider when renting.

Ice Palace!! The company and property are both amazing!! This is our second year staying at the Ice Palace and my family/friends (15 total) had so much fun we rarely left the house. Everything you need is provided!! Absolutely stunning property! I will book this home every year for our family vacation!!

Great stay What a great place to stay, we were a family of 10. We enjoyed every bit of our stay. The house were exactly like the pictures. Nothing bad to say. Only thing I would say was , the TV kept going out and the heated pool was not heated at all. Overall wonderful stay and will stay again!!