Tiffany
GBDazzling Dreamland We recently stayed at the Dazzling Dreamland house at Solterra. Our number one setback (and seems like a common theme among other recent reviews) was that we paid for pool/hottub heat, and the hottub was only hot a couple of days during our visit. The pool heat also did not work one of the days and it took several phone calls back and forth to get this resolved. Villatel did refund the fee we paid for the heat, so that was very much appreciated. We loved having all the rooms and a separate bathroom for each. My daughter loved the SpongeBob themed room, but was a little disappointed that there were no characters painted on the walls. In one of the photos online, it showed SpongeBob on one of the walls, but he was missing. Having some instructions in the theater room would have been helpful also.
Stephanie Paul
GBJust booked the VACATION!!! Clean House,very big,Theme rooms just as pictured🫶🏾🫶🏾 If traveling with little ones they will be excited lots of attractions nearby and plenty of Food locations.24/7 security on premises safety is always number one for me when im traveling with my kids.
Joseph Cashin
GBClassy Clubhouse is the classiest of clubhouses This was the absolute nicest house I’ve ever stepped in to. From the moment we opened the door and was met was a spotless house with perfect ambient light and the tv playing soft music with a fireplace photo- it was welcoming! Having a bathroom devoted to each bedroom made every member of our party beyond grateful! We woke up each morning to enjoy the pool and hot tub overlooking the pond area and finished each day enjoying the open kitchen/living room with more than enough room for everyone to truly relax and enjoy! We will definitely be back (and bringing even more with us!!)!
Rachely
GBThe experience was not the one… The experience was not the one expected. The house is beautiful but not clean, which is a big issue when you have kids and its covid and flu season. The pool never heated, neither did the hot tub. Finally the wifi is a shared, nonsecured wifi that doesn’t work. So in general my experience was mehh. Not the best not the worst. For the value I paid I could have gotten a better place for sure. Consider when renting.
Brian Harrison
GBPirate’s Hideaway Overall the experience was good. It could have been great if Villatel contracts with a new pool maintenance company and customer service management needs to be more attentive. The people answering the phones do their best to resolve issues but are limited. Pool temp and chemicals were the major downfall for the week. The house was spacious and clean. The game room/theater was superb. The pirate room was a smash hit with the kids. Misc items were addressed promptly by the service team. Having the playground right outside our door was terrific. The community amenities were great but they got to capacity very quickly causing a line to get in. Traffic in this general corridor of the I-4 was excessive.