Mary Feldman
CABeautiful and fun for the kids Beautiful, clean, very comfortable beds, more than enough supplies, excellent service, very professional! Excellent location close to Universal theme parks. The kids loved loved loved the Mario bedroom and the pool. We could have just stayed at the condo for 3 days and they would have been amused and happy.
Ashley Dee
GBGreat stay What a great place to stay, we were a family of 10. We enjoyed every bit of our stay. The house were exactly like the pictures. Nothing bad to say. Only thing I would say was , the TV kept going out and the heated pool was not heated at all. Overall wonderful stay and will stay again!!
Kat McKay
GBHouse beautiful, pool was green for St. Patty's This is the second year my college softball team has stayed with Villatel. The house was amazing, clean, and as expected. The biggest issue we had was that our pool was out of service and unable to be used upon arrival an stayed like that for 5 of the 8 days we were there. We did get 10% back for each day it was unusable, but with a group of 20 college kids, it was very disappointing to arrive to the house with the pool like that. Also, it would be helpful if some of the areas came with setup instructions for example, the bowling alley, the movie theatre room, and the karaoke machine.
Eric Leland
GBBeautiful upscale vacation home with all the features! We were amazed by how nice this vacation home was. Super modern, amazing features like a huge flatscreen TV, kitchen island, a pool and the kid's room (we chose the "How To Train Your Dragon" room) was really cool. My son loved the arcade set up. The location we stayed at was still being built, so no community pool or basketball court. There was some confusion for LYFT drivers trying to get in to get us in the AM but we started to give the gate as the address and then send the unit as a note. Overall this was about perfect and we would return for sure
Brian Harrison
GBPirate’s Hideaway Overall the experience was good. It could have been great if Villatel contracts with a new pool maintenance company and customer service management needs to be more attentive. The people answering the phones do their best to resolve issues but are limited. Pool temp and chemicals were the major downfall for the week. The house was spacious and clean. The game room/theater was superb. The pirate room was a smash hit with the kids. Misc items were addressed promptly by the service team. Having the playground right outside our door was terrific. The community amenities were great but they got to capacity very quickly causing a line to get in. Traffic in this general corridor of the I-4 was excessive.