House beautiful, pool was green for St. Patty's This is the second year my college softball team has stayed with Villatel. The house was amazing, clean, and as expected. The biggest issue we had was that our pool was out of service and unable to be used upon arrival an stayed like that for 5 of the 8 days we were there. We did get 10% back for each day it was unusable, but with a group of 20 college kids, it was very disappointing to arrive to the house with the pool like that. Also, it would be helpful if some of the areas came with setup instructions for example, the bowling alley, the movie theatre room, and the karaoke machine.

Pirate’s Hideaway Overall the experience was good. It could have been great if Villatel contracts with a new pool maintenance company and customer service management needs to be more attentive. The people answering the phones do their best to resolve issues but are limited. Pool temp and chemicals were the major downfall for the week. The house was spacious and clean. The game room/theater was superb. The pirate room was a smash hit with the kids. Misc items were addressed promptly by the service team. Having the playground right outside our door was terrific. The community amenities were great but they got to capacity very quickly causing a line to get in. Traffic in this general corridor of the I-4 was excessive.

A PERFECT multi-family stay We had a terrific time at Villatel at Harbor Island Beach Club celebrating a 50th wedding anniversary. The home was squeaky clean - all amenities were as described and pictured. Walking distance to a lovely beach - with clean bathrooms beach-side. A perfect home for 3 families to congregate and socialize but with enough rooms and bathrooms for privacy and quiet work spaces. Clearly well managed and super responsive team.

Great space Great space. Bowling alley broke daily, which was annoying but there were so many other things the kids didn’t get too upset. The team was very responsive to issues and they were quickly addressed. Nice family getaway!

Villatel is a must go to destination!!!!! The entire experience was amazing, every part of the villa was beautiful exactly like the pictures.The movie theater and game room and pool were the highlight, he didn’t even need to leave our villa had a blast inside and customer service was extremely helpful! Can’t wait to return!! You’ll love it! Thank Villatel!!!!