The experience was not the one… The experience was not the one expected. The house is beautiful but not clean, which is a big issue when you have kids and its covid and flu season. The pool never heated, neither did the hot tub. Finally the wifi is a shared, nonsecured wifi that doesn’t work. So in general my experience was mehh. Not the best not the worst. For the value I paid I could have gotten a better place for sure. Consider when renting.

Great space Great space. Bowling alley broke daily, which was annoying but there were so many other things the kids didn’t get too upset. The team was very responsive to issues and they were quickly addressed. Nice family getaway!

Ice Palace!! The company and property are both amazing!! This is our second year staying at the Ice Palace and my family/friends (15 total) had so much fun we rarely left the house. Everything you need is provided!! Absolutely stunning property! I will book this home every year for our family vacation!!

Dazzling Dreamland We recently stayed at the Dazzling Dreamland house at Solterra. Our number one setback (and seems like a common theme among other recent reviews) was that we paid for pool/hottub heat, and the hottub was only hot a couple of days during our visit. The pool heat also did not work one of the days and it took several phone calls back and forth to get this resolved. Villatel did refund the fee we paid for the heat, so that was very much appreciated. We loved having all the rooms and a separate bathroom for each. My daughter loved the SpongeBob themed room, but was a little disappointed that there were no characters painted on the walls. In one of the photos online, it showed SpongeBob on one of the walls, but he was missing. Having some instructions in the theater room would have been helpful also.

Perfect weekend getaway Perfect weekend getaway. Kids absolutely loved it and are missing it already. Customer service was excellent and very accommodating. The villa was exactly as advertised. Rooms were so spacious; beds were very comfortable; and it was designed perfectly for a family in mind. Can’t wait for the rest of it to be completed. We’ll definitely be back.