Great space Great space. Bowling alley broke daily, which was annoying but there were so many other things the kids didn’t get too upset. The team was very responsive to issues and they were quickly addressed. Nice family getaway!

Ice Palace!! The company and property are both amazing!! This is our second year staying at the Ice Palace and my family/friends (15 total) had so much fun we rarely left the house. Everything you need is provided!! Absolutely stunning property! I will book this home every year for our family vacation!!

The experience was not the one… The experience was not the one expected. The house is beautiful but not clean, which is a big issue when you have kids and its covid and flu season. The pool never heated, neither did the hot tub. Finally the wifi is a shared, nonsecured wifi that doesn’t work. So in general my experience was mehh. Not the best not the worst. For the value I paid I could have gotten a better place for sure. Consider when renting.

Amazing Family-Friendly Location A superb location, particularly suited for families. The resort boasts creatively themed rooms with delightful charm. Its unbeatable proximity to both Disney Parks and Universal Studios adds to its allure. The spacious rooms offer ample storage, enhancing the overall comfort. I wholeheartedly recommend this resort for anyone planning a trip to the Orlando area.

Pirate’s Hideaway Overall the experience was good. It could have been great if Villatel contracts with a new pool maintenance company and customer service management needs to be more attentive. The people answering the phones do their best to resolve issues but are limited. Pool temp and chemicals were the major downfall for the week. The house was spacious and clean. The game room/theater was superb. The pirate room was a smash hit with the kids. Misc items were addressed promptly by the service team. Having the playground right outside our door was terrific. The community amenities were great but they got to capacity very quickly causing a line to get in. Traffic in this general corridor of the I-4 was excessive.