Pirate’s Hideaway Overall the experience was good. It could have been great if Villatel contracts with a new pool maintenance company and customer service management needs to be more attentive. The people answering the phones do their best to resolve issues but are limited. Pool temp and chemicals were the major downfall for the week. The house was spacious and clean. The game room/theater was superb. The pirate room was a smash hit with the kids. Misc items were addressed promptly by the service team. Having the playground right outside our door was terrific. The community amenities were great but they got to capacity very quickly causing a line to get in. Traffic in this general corridor of the I-4 was excessive.

A PERFECT multi-family stay We had a terrific time at Villatel at Harbor Island Beach Club celebrating a 50th wedding anniversary. The home was squeaky clean - all amenities were as described and pictured. Walking distance to a lovely beach - with clean bathrooms beach-side. A perfect home for 3 families to congregate and socialize but with enough rooms and bathrooms for privacy and quiet work spaces. Clearly well managed and super responsive team.

Luxurious and modern Luxurious and modern! Loved the theater room and the quality of the arcade room blew my mind away! If I had one complaint it would have been that the dryer was not drying even with a light load. Amenities in the resort was not built/open yet but I definitely would stay here again! It only gets better from here!

Dazzling Dreamland We recently stayed at the Dazzling Dreamland house at Solterra. Our number one setback (and seems like a common theme among other recent reviews) was that we paid for pool/hottub heat, and the hottub was only hot a couple of days during our visit. The pool heat also did not work one of the days and it took several phone calls back and forth to get this resolved. Villatel did refund the fee we paid for the heat, so that was very much appreciated. We loved having all the rooms and a separate bathroom for each. My daughter loved the SpongeBob themed room, but was a little disappointed that there were no characters painted on the walls. In one of the photos online, it showed SpongeBob on one of the walls, but he was missing. Having some instructions in the theater room would have been helpful also.

Amazing Family-Friendly Location A superb location, particularly suited for families. The resort boasts creatively themed rooms with delightful charm. Its unbeatable proximity to both Disney Parks and Universal Studios adds to its allure. The spacious rooms offer ample storage, enhancing the overall comfort. I wholeheartedly recommend this resort for anyone planning a trip to the Orlando area.