Rachely
GBThe experience was not the one… The experience was not the one expected. The house is beautiful but not clean, which is a big issue when you have kids and its covid and flu season. The pool never heated, neither did the hot tub. Finally the wifi is a shared, nonsecured wifi that doesn’t work. So in general my experience was mehh. Not the best not the worst. For the value I paid I could have gotten a better place for sure. Consider when renting.
customer
GBRock 'n Roll Retreat We stayed at the Rock 'n Roll Retreat in the Solterra neighborhood. The house was beautiful and so clean! It had all the amenities we needed plus some. The staff was super helpful and always responded quickly. The kids actually chose to stay and play at the house one day instead of going to a theme park. We can't wait to stay at another Villatel property. I've stayed at other vacation rental properties, and was always a little disappointed. Villatel has it figured out. They truly have thought of everything.
Bryan
GBLuxurious and modern Luxurious and modern! Loved the theater room and the quality of the arcade room blew my mind away! If I had one complaint it would have been that the dryer was not drying even with a light load. Amenities in the resort was not built/open yet but I definitely would stay here again! It only gets better from here!
Meghan Butler
GBSolterra Resort = Best Memories Ever We stayed in a 10 BR vacation house in Solterra Resort (on Broad Oak) in Davenport, right outside of Orlando. Quite the magical experience that really wowed the kids and our other guests. The theme rooms were divine, and the theater room and arcade really added that extra pop of luxury and extravagance. The 2nd refrigerator was a neccessity i didn't even know i needed, but i was so grateful for it!! There was something to do for everyone, and plenty of room so even with 20 people we never felt crowded. Loved renting from them directly, rather than through a 3rd party. They were very responsive and professional with every communication. The house was amazing, and spotless. All of the costs were transparent, and everything was as promised. Looking forward to our next stay, because they certainly have us spoiled! 🥰 Edited to add that Brianna was especially lovely, patient, and extremely helpful!
Jennifer Kulik
GBGreat space Great space. Bowling alley broke daily, which was annoying but there were so many other things the kids didn’t get too upset. The team was very responsive to issues and they were quickly addressed. Nice family getaway!