A PERFECT multi-family stay We had a terrific time at Villatel at Harbor Island Beach Club celebrating a 50th wedding anniversary. The home was squeaky clean - all amenities were as described and pictured. Walking distance to a lovely beach - with clean bathrooms beach-side. A perfect home for 3 families to congregate and socialize but with enough rooms and bathrooms for privacy and quiet work spaces. Clearly well managed and super responsive team.

Perfect weekend getaway Perfect weekend getaway. Kids absolutely loved it and are missing it already. Customer service was excellent and very accommodating. The villa was exactly as advertised. Rooms were so spacious; beds were very comfortable; and it was designed perfectly for a family in mind. Can’t wait for the rest of it to be completed. We’ll definitely be back.

Dazzling Dreamland We recently stayed at the Dazzling Dreamland house at Solterra. Our number one setback (and seems like a common theme among other recent reviews) was that we paid for pool/hottub heat, and the hottub was only hot a couple of days during our visit. The pool heat also did not work one of the days and it took several phone calls back and forth to get this resolved. Villatel did refund the fee we paid for the heat, so that was very much appreciated. We loved having all the rooms and a separate bathroom for each. My daughter loved the SpongeBob themed room, but was a little disappointed that there were no characters painted on the walls. In one of the photos online, it showed SpongeBob on one of the walls, but he was missing. Having some instructions in the theater room would have been helpful also.

Pirate’s Hideaway Overall the experience was good. It could have been great if Villatel contracts with a new pool maintenance company and customer service management needs to be more attentive. The people answering the phones do their best to resolve issues but are limited. Pool temp and chemicals were the major downfall for the week. The house was spacious and clean. The game room/theater was superb. The pirate room was a smash hit with the kids. Misc items were addressed promptly by the service team. Having the playground right outside our door was terrific. The community amenities were great but they got to capacity very quickly causing a line to get in. Traffic in this general corridor of the I-4 was excessive.

Beautiful upscale vacation home with all the features! We were amazed by how nice this vacation home was. Super modern, amazing features like a huge flatscreen TV, kitchen island, a pool and the kid's room (we chose the "How To Train Your Dragon" room) was really cool. My son loved the arcade set up. The location we stayed at was still being built, so no community pool or basketball court. There was some confusion for LYFT drivers trying to get in to get us in the AM but we started to give the gate as the address and then send the unit as a note. Overall this was about perfect and we would return for sure