Jennifer Kulik
GBGreat space Great space. Bowling alley broke daily, which was annoying but there were so many other things the kids didn’t get too upset. The team was very responsive to issues and they were quickly addressed. Nice family getaway!
Tiffany
GBDazzling Dreamland We recently stayed at the Dazzling Dreamland house at Solterra. Our number one setback (and seems like a common theme among other recent reviews) was that we paid for pool/hottub heat, and the hottub was only hot a couple of days during our visit. The pool heat also did not work one of the days and it took several phone calls back and forth to get this resolved. Villatel did refund the fee we paid for the heat, so that was very much appreciated. We loved having all the rooms and a separate bathroom for each. My daughter loved the SpongeBob themed room, but was a little disappointed that there were no characters painted on the walls. In one of the photos online, it showed SpongeBob on one of the walls, but he was missing. Having some instructions in the theater room would have been helpful also.
Bryan
GBLuxurious and modern Luxurious and modern! Loved the theater room and the quality of the arcade room blew my mind away! If I had one complaint it would have been that the dryer was not drying even with a light load. Amenities in the resort was not built/open yet but I definitely would stay here again! It only gets better from here!
Joseph Cashin
GBClassy Clubhouse is the classiest of clubhouses This was the absolute nicest house I’ve ever stepped in to. From the moment we opened the door and was met was a spotless house with perfect ambient light and the tv playing soft music with a fireplace photo- it was welcoming! Having a bathroom devoted to each bedroom made every member of our party beyond grateful! We woke up each morning to enjoy the pool and hot tub overlooking the pond area and finished each day enjoying the open kitchen/living room with more than enough room for everyone to truly relax and enjoy! We will definitely be back (and bringing even more with us!!)!
Kristen
GBPerfect weekend getaway Perfect weekend getaway. Kids absolutely loved it and are missing it already. Customer service was excellent and very accommodating. The villa was exactly as advertised. Rooms were so spacious; beds were very comfortable; and it was designed perfectly for a family in mind. Can’t wait for the rest of it to be completed. We’ll definitely be back.