Great space Great space. Bowling alley broke daily, which was annoying but there were so many other things the kids didn’t get too upset. The team was very responsive to issues and they were quickly addressed. Nice family getaway!

The experience was not the one… The experience was not the one expected. The house is beautiful but not clean, which is a big issue when you have kids and its covid and flu season. The pool never heated, neither did the hot tub. Finally the wifi is a shared, nonsecured wifi that doesn’t work. So in general my experience was mehh. Not the best not the worst. For the value I paid I could have gotten a better place for sure. Consider when renting.

Great Stay, Great Service Our family stayed at the "Whimsical Wonderland" villa in Solara. We wanted a water-park for the kids, and they were super excited about the themed rooms. The house was gorgeous and clean - we really appreciated that. The only issue we had was with the wifi in the home. We tried to watch several movies in the theater and just kept getting a spinning wheel. Villatel was very quick to respond to texts, and had someone out the next morning. The issue persisted, and they escalated it to the IT department, who arrived the following day and put the issue to bed. Their response was fantastic - and we really enjoyed our stay with them.

House beautiful, pool was green for St. Patty's This is the second year my college softball team has stayed with Villatel. The house was amazing, clean, and as expected. The biggest issue we had was that our pool was out of service and unable to be used upon arrival an stayed like that for 5 of the 8 days we were there. We did get 10% back for each day it was unusable, but with a group of 20 college kids, it was very disappointing to arrive to the house with the pool like that. Also, it would be helpful if some of the areas came with setup instructions for example, the bowling alley, the movie theatre room, and the karaoke machine.

Classy Clubhouse is the classiest of clubhouses This was the absolute nicest house I’ve ever stepped in to. From the moment we opened the door and was met was a spotless house with perfect ambient light and the tv playing soft music with a fireplace photo- it was welcoming! Having a bathroom devoted to each bedroom made every member of our party beyond grateful! We woke up each morning to enjoy the pool and hot tub overlooking the pond area and finished each day enjoying the open kitchen/living room with more than enough room for everyone to truly relax and enjoy! We will definitely be back (and bringing even more with us!!)!