Vacation VIP Experience with Carolina Speaking to Carolina and having her explain to me all the benefits, amenities, and resort experience I would encounter with my visit was amazing. She was very thorough, professional and made me feel like I wanted to know more. No pressure. I would and am going to share my experience with friends and family. I’m looking forward to my visit Sept 15-18. I received my privileged pass number and ready to go….

Fast Service! Booking my dates went fairly smooth with Nerissa’s help. She was efficient with providing information and answering questions. This was probably the fastest I’ve booked a reservation over the phone. Keep up the great work!

Excellent customer service and outstanding communication skills The customer service representative answered all my questions, was very patient, and told me what each step would be in advance. Everything he told me was exactly as he said it. No hidden fees. He accommodated me with my travel dates, and was very personable understanding this was the first vacation for my little family. Thank you Sheldon!!!! We can't wait for our stay!!!

My experience so far dealing with… My experience so far dealing with reservations and answering. My questions was awesome. I wish I could remember the ladies name that took care of me, but she was just so great. I’m looking forward to meeting the rest of the staff during our presentation.

She was excellent One thing I hate is a boring conversation! When I tell you I felt like me an the lady knew each other for years and we laughed an joked!! That’s how it should be. I appreciate her so much and we need more people like that in this world if I needed to pay for something else I would’ve just to stay on the phone with her I forgot her name but I will be calling in to get it