An unparalleled commitment to customer training The "12 Days of PriceLabs" webinars were impeccably organized, allocating the first 10 minutes for clear explanations and a generous 20 minutes for addressing questions. Each answer was complemented by a link to the knowledge base. Daily summary emails reiterated concepts and provided links to related knowledge base articles. The inclusion of real-life cases for discussion and feedback requests on actual issues was particularly beneficial. PriceLabs continues to impress with exceptional customer support and valuable, content-rich webinars, demonstrating an unparalleled commitment to customer training.

We absolutely love PriceLabs We absolutely love PriceLabs. It is simple and fun to use. We have tried other tools, but PriceLabs is the most realistic and accurate tool out there, even for markets outside of the US (something other tools are not fine-tuned enough for). The tool also offers the flexibility to handle more specialized items if needed. PriceLabs is one of the most fundamental investments for running a STR, and it has helped us secure the top spot in our market.

Excellent customer support I have been working with Daniel Zammata on my pricing strategy for the past month. he has been very helpful in guiding me through the tool, helping me setup my new properties, but also giving tips to increase my ranking on OTA's. He responds to emails very quickly, and always makes himself available to answer my questions via call. While I am still getting used to this tool, and cannot really rate the tool yet, I can speak highly of Daniel.

Good tool for setting your pricing Good tool for setting your pricing. Unfortunately not all features are available depending on who you use for a PMS. For example, you cannot set discounts for varying lengths of stay which would be quite useful.

So far my experience with pricelabs has been great. So far my experience with pricelabs has been wonderful. Our account manager Daniel Zammata has been very informative and patient with our questions during the onboarding. I've been doing this a long time and he is outstanding. Additionally, I reached out to your help desk via your chat option and Jethro Neil Cutamora was also very helpful.