Pricelabs (and KeyNest) are my two… Pricelabs (and KeyNest) are my two favourite tools for my two apartments in Fuerteventura, Canary Islands. Pricelabs is particularly useful because i've got it configured in such a way that I can avoid gaps, and lower my prices as the date gets closer, which makes my occupancy much better

Excellent customer support I have been working with Daniel Zammata on my pricing strategy for the past month. he has been very helpful in guiding me through the tool, helping me setup my new properties, but also giving tips to increase my ranking on OTA's. He responds to emails very quickly, and always makes himself available to answer my questions via call. While I am still getting used to this tool, and cannot really rate the tool yet, I can speak highly of Daniel.

An unparalleled commitment to customer training The "12 Days of PriceLabs" webinars were impeccably organized, allocating the first 10 minutes for clear explanations and a generous 20 minutes for addressing questions. Each answer was complemented by a link to the knowledge base. Daily summary emails reiterated concepts and provided links to related knowledge base articles. The inclusion of real-life cases for discussion and feedback requests on actual issues was particularly beneficial. PriceLabs continues to impress with exceptional customer support and valuable, content-rich webinars, demonstrating an unparalleled commitment to customer training.

Best in Class! PriceLabs provides Very high ease of use and stellar customer service. It's a must-have for anyone in the industry and easily generates a positive ROI within weeks. Initially, we had some challenges during the setup process as all our listings were pulled in automatically. Which were too many, and made the UI overly packed with irrelevant units. Apart from that, the only thing PriceLabs must improve, in my opinion, is the loading speed of property rates. Whenever one selects a listing it takes way too long.

I don't think it's very reliable My experience with price labs so far has been as such: 1. Integration with Smoobu - Smoobu blames Pricelabs, which blames Smoobu bottom line - I have to disable VRBO 2. Slow. The system is hilariously slow 3. Geolocation - My properties are in Thailand yet are geolocated to Germany when comparing hotel prices. I opened a ticket and talked to support – Yeah, we will send this to the Data Science department. Well, I’m still waiting for a response, and hotels are still in Germany, 4. Prices unreliable – 1 bedroom apartment X3 more expansive than a two-bedroom apartment in the same condo