Best in Class! PriceLabs provides Very high ease of use and stellar customer service. It's a must-have for anyone in the industry and easily generates a positive ROI within weeks. Initially, we had some challenges during the setup process as all our listings were pulled in automatically. Which were too many, and made the UI overly packed with irrelevant units. Apart from that, the only thing PriceLabs must improve, in my opinion, is the loading speed of property rates. Whenever one selects a listing it takes way too long.

I don't think it's very reliable My experience with price labs so far has been as such: 1. Integration with Smoobu - Smoobu blames Pricelabs, which blames Smoobu bottom line - I have to disable VRBO 2. Slow. The system is hilariously slow 3. Geolocation - My properties are in Thailand yet are geolocated to Germany when comparing hotel prices. I opened a ticket and talked to support – Yeah, we will send this to the Data Science department. Well, I’m still waiting for a response, and hotels are still in Germany, 4. Prices unreliable – 1 bedroom apartment X3 more expansive than a two-bedroom apartment in the same condo

Great User and Business Experience We are working with our own PMS (RuralGest) to provide a tech and commercial solution to our partners in México. Due to our business core PriceLabs has been a great partner to be strongest creating better revenue strategies, our properties are connected to Airbnb, Booking, Expedia, Google & HostelWorld and our team is more than happy because we love the data and PriceLabs makes us our day a better work day. The results are tangible. And the most important, the support team is incredible!! Thanks Daniel Zammata for your commercial assistance.

We absolutely love PriceLabs We absolutely love PriceLabs. It is simple and fun to use. We have tried other tools, but PriceLabs is the most realistic and accurate tool out there, even for markets outside of the US (something other tools are not fine-tuned enough for). The tool also offers the flexibility to handle more specialized items if needed. PriceLabs is one of the most fundamental investments for running a STR, and it has helped us secure the top spot in our market.

An unparalleled commitment to customer training The "12 Days of PriceLabs" webinars were impeccably organized, allocating the first 10 minutes for clear explanations and a generous 20 minutes for addressing questions. Each answer was complemented by a link to the knowledge base. Daily summary emails reiterated concepts and provided links to related knowledge base articles. The inclusion of real-life cases for discussion and feedback requests on actual issues was particularly beneficial. PriceLabs continues to impress with exceptional customer support and valuable, content-rich webinars, demonstrating an unparalleled commitment to customer training.