Everything Handled Professionally and Perfectly! From the time we selected a vacation rental property, Buckingham staff were with us every step of the way, guiding us easily through the process and handling every detail. Nothing was left to chance. Everything one could think of was provided and was easy to access. Check in and checkout procedures were clearly outlined and simple to follow. Security deposit was refunded promptly as well. Outstanding professional organization.

From the very beginning Exceeded our expectations! From the very beginning, I felt taken care of by Cristina and Paul! They were extremely accommodating and friendly! The properties we viewed were all very well-maintained and beautiful! We loved the spot we picked as it was so clean, spacious and serene! Staying at South Lake Tahoe right on the beach was so amazing. Thank you, Buckingham!

Rental was inaccessible, poor communication The driveway and road was completely iced over and resulted in us having to buy chains in order to access the rental. We expected the rental to be accessible considering the area had not received snow in 3+ weeks. The only line on their website mentions "4-wheel drive cars are highly recommended". We did not see any reference to needing changes or a 4wd car in the instructions, emails, or any other communication. It would have been great to know that they are needed to access the rental. In talking with their customer support they stated that it was sent in an email but they were unable to point out exactly where. They then hung up when I asked to chat with a manager. Fair caution to anyone considering booking through this company.

Great experience with Buckingham! Great experience with Buckingham! On very short notice, Paul was able to find me a fabulous house on a 4 month lease. Not an easy feat when winter is approaching. I was moved in less than 24 hours later. The Buckingham team was also able to expedite the move-out process, inspection and deposit return. I will definitely be going back to these lovely folks when I return to Tahoe.

3.8 stars for Sequoia Chalet. Pros: -Clean , quiet ,safe location, and easy check in. -just 2.5 miles to Heavenly SKI resort and,Riley's supermarket -Pool table and lovely backyard for kids to enjoy the snow -Good size- about 3000 square feet -amenities provided- towels, soap, shampoo, spices Cons: -Paid a premium expecting a luxurious experience (like our previous rental with Buckingham) -The mattresses are really old and it was uncomfortable to sleep in them. - Sofa bed in office room was torn and damaged so could not use -Not enough comforters for our family of 10 .