Friendly, responsive, and capable! The folks at Buckingham were friendly, responsive, and capable. Asks we had around the house were handled promptly (in one case, by their dedicated IT person—a luxury we've never had at other rental properties!) and courteously. Overall a speedy and pleasant experience. Looking forward to working with them again in the future!

Rental was inaccessible, poor communication The driveway and road was completely iced over and resulted in us having to buy chains in order to access the rental. We expected the rental to be accessible considering the area had not received snow in 3+ weeks. The only line on their website mentions "4-wheel drive cars are highly recommended". We did not see any reference to needing changes or a 4wd car in the instructions, emails, or any other communication. It would have been great to know that they are needed to access the rental. In talking with their customer support they stated that it was sent in an email but they were unable to point out exactly where. They then hung up when I asked to chat with a manager. Fair caution to anyone considering booking through this company.

From the very beginning Exceeded our expectations! From the very beginning, I felt taken care of by Cristina and Paul! They were extremely accommodating and friendly! The properties we viewed were all very well-maintained and beautiful! We loved the spot we picked as it was so clean, spacious and serene! Staying at South Lake Tahoe right on the beach was so amazing. Thank you, Buckingham!

Great cabin Great cabin - pictures cannot do the place (both the Cabin and Tahoe) justice! Very roomy and comfortable cabin right next to easy walking/hiking trails. Also very close to town and an amazing BBQ spot. The Cabin has an open layout that is great for groups and even a gaming area for kids. Buckingham made the process extremely simple and easy. Would definitely go back!

Perfect Perfect! My family’s 5 night stay at the “birds nest” was great. Small, perfect intimate cabin. It had everything we absolutely needed for some great family time. There was great communication prior to our stay and after (as I left a jacket behind) and I was able to pick it up at the property office. Check in/ check out was super convenient and easy as well.