Beware of the very strict cancelation… Beware of the very strict cancelation policy! Read the fine print before booking! Most rentals offer a full refund if you cancel over 30 days out but with Carolina Cabin Rentals, you will pay 25% if you cancel after 24 hours of your booking and 50% if you cancel within 30 days of your booking. Highway robbery!

Proceed with caution with this company Proceed with caution with this company. We rented a home on Eagles Nest for 30 days. We spent over $14K. On day two we noticed the A/C was not cooling well. We reported it and they sent a "handy many" to check it out, not a certified tech. The said it was fixed. 5 more visits later and being told we are the problem not the A/C, they finally sent someone with the proper testing equipment and found a freon leak. The maintenance guy apoloigized for not havin the proper equipment on the other visits. Carolina Cabin Rentals did not apologize. There were no sceens on the windows so when we opened them to cool off at night, misqiotos and moths were landing on our faces in bed. We were unfomfortable for 3 out of our 4 weeks due to gross neglagence. The worst! We asked for a discount and they did not respond. Also, we got there and found the Ice maker was not working. Thier response 10 days later was to change the water filter. Seriously! Of coure we never had an ice maker, so they had to keep bringing us ice. This company ruined our vacation. Next season we will be sure to use another company for our 30 day rental.

Terrible communication!!! Terrible communication!!!! Our cabin stay was during the week, last week, and I am STILL waiting to hear back from management!! The house we paid for relied completely on propane and when we checked into the cabin the propane tank was completely empty!! We had no heat and no hot water!! It was more than 24 hours when we were sent 3 space heaters, one of which stopped working after 2 minutes of use! We did not have BASIC amenities until 22 hours prior to our checkout!! All I have received is a handful of apologies from remote reservation staff!! I have sent numerous emails and made multiple phone calls about speaking to management and I have yet to hear back from anyone about any kind of refund! The cabin I paid for was not the cabin my family received!!

The cabin was beautiful and very well… The cabin was beautiful and very well appointed. Great location. The photos & descriptions on the site were very true to life! Instructions for accessing the cabin once received were very clear. It would be better if emails were received on a consistent and timely basis (per the ranges given in the site). If you also provide the cleaning crew-I would suggest they may want to pay a bit more attention to dusting in the bedrooms & light fixture in the dining room (lots of cobwebs). Key areas such as bathrooms and kitchen were very clean.

Not as great as website photos may lead you to believe As others mentioned, it is difficult to communicate with the office due to so many diff staff you may get. Some are very rude & condescending. The cabin furnishings & design are top notch but you need to know that the shower pressure & hot water volume is poor; drinking water from tap is terrible; strong smell of gas each morning after we cooked breakfast & showered. So much so that we became nauseous. We have stayed at other cabin & vacation home agencies before and we won't be returning to this one.