Stole my money in Colombia I booked a car through carngo/cartrawler for an afterhours pickup when my plane landed. When I got there the office was closed and security turned me away. When I went back the next day the clerk at rentafacil told me that they don't book through third parties and there was no car reserved for me. Now cartrawler and rentafacil have me listed as a noshow and I can't get a refund. They stole $300 from me Feb 3 2024 CO844553460

Great team Great team. Excellent site. Everything turned out clearly, the operator helped to understand about the car rental. The cost was not expensive. The car was caught in excellent condition. We were even surprised by this, because we thought that always in such companies killed cars. We recommend this car rental website to everyone.

SCAM!!!! DO NOT GO THROUGH THEM!!!! DO NOT GO THROUGH CARNGO IF YOU ARE HIRING FROM AUSTRALIA!!! They will rip you off!!!!!! Advertises in AUD and then charges you in USD! Later also found out that extra insurance through CarNGo won’t even work if you get into an accident! Absolute trash website! Tried contacting on numerous occasions attempting to explain but constantly got responses from different people not understanding a simple explanation. If you want to hire a car, go straight through the rental company’s site, not through these pathetic scam artists.

Being already on the plane in the… Being already on the plane in the direction of Moscow-Rome, I used the services of this service to search for and rent a car for the duration of my stay. There were no problems with the search, I chose a bmw car and on arrival it was standing near the airport where a representative of the rental Alvis was waiting for me. They signed several papers and he gave me the keys. Flying away from Rome, I left the car in the same place. This service for finding a rental car pleased me.

Insurance con The car was fine, clean and ready. it was fueled and no issues whilst we had it. pick up and drop off (Fuerteventura) was easy. The reason for the poor score is, yet again, that feeling of being ripped off with insurance charges. We booked through Carngo although the car was provided by Top Car. When booking with Carngo, predictably the usual scare stories about the cost of damage insurance so we took the extra insurance. When collecting the car, Top Car insisted we took extra insurance or leave a huge deposit in case of damage. We showed them the paperwork for the extra insurance we had taken but he was unmoved; we had to take more extra insurance or leave the deposit. we paid the extra insurance (again) feeling conned. If you book via Carngo, don't get the extra insurance because the car provider will likely insist you do it with them. Better still, book with a different company.