Stole my money in Colombia I booked a car through carngo/cartrawler for an afterhours pickup when my plane landed. When I got there the office was closed and security turned me away. When I went back the next day the clerk at rentafacil told me that they don't book through third parties and there was no car reserved for me. Now cartrawler and rentafacil have me listed as a noshow and I can't get a refund. They stole $300 from me Feb 3 2024 CO844553460

Insurance con The car was fine, clean and ready. it was fueled and no issues whilst we had it. pick up and drop off (Fuerteventura) was easy. The reason for the poor score is, yet again, that feeling of being ripped off with insurance charges. We booked through Carngo although the car was provided by Top Car. When booking with Carngo, predictably the usual scare stories about the cost of damage insurance so we took the extra insurance. When collecting the car, Top Car insisted we took extra insurance or leave a huge deposit in case of damage. We showed them the paperwork for the extra insurance we had taken but he was unmoved; we had to take more extra insurance or leave the deposit. we paid the extra insurance (again) feeling conned. If you book via Carngo, don't get the extra insurance because the car provider will likely insist you do it with them. Better still, book with a different company.

Rented a car for a weekend getaway and… Rented a car for a weekend getaway and it couldn't have been easier. Great selection of cars and very competitive prices. I will give them 100/100

I highly recommend this company if you… I highly recommend this company if you need a car for a short period. Affordable prices and a large selection of cars. There is a suitable car for everyone. The fleet of the company is large, all cars are in good condition, clean and well maintained, it is immediately clear that the company cares about its reputation, and about its client.

Very pleased with the car rental… Very pleased with the car rental company CARNGO. I needed a few days to travel around Moscow. Took the most popular model in economy class - Hyundai Solaris, for 2200 per day. Problems with paperwork was not, the car took from the parking lot. The car is clean, serviceable, there was no damage during the rental period. Just in case, took with insurance. In general, I liked everything and with a clear conscience I can advise this company to choose.