Руслан
RUGreat team Great team. Excellent site. Everything turned out clearly, the operator helped to understand about the car rental. The cost was not expensive. The car was caught in excellent condition. We were even surprised by this, because we thought that always in such companies killed cars. We recommend this car rental website to everyone.
Joe public
GBInsurance con The car was fine, clean and ready. it was fueled and no issues whilst we had it. pick up and drop off (Fuerteventura) was easy. The reason for the poor score is, yet again, that feeling of being ripped off with insurance charges. We booked through Carngo although the car was provided by Top Car. When booking with Carngo, predictably the usual scare stories about the cost of damage insurance so we took the extra insurance. When collecting the car, Top Car insisted we took extra insurance or leave a huge deposit in case of damage. We showed them the paperwork for the extra insurance we had taken but he was unmoved; we had to take more extra insurance or leave the deposit. we paid the extra insurance (again) feeling conned. If you book via Carngo, don't get the extra insurance because the car provider will likely insist you do it with them. Better still, book with a different company.
Matthew
GBStole my money in Colombia I booked a car through carngo/cartrawler for an afterhours pickup when my plane landed. When I got there the office was closed and security turned me away. When I went back the next day the clerk at rentafacil told me that they don't book through third parties and there was no car reserved for me. Now cartrawler and rentafacil have me listed as a noshow and I can't get a refund. They stole $300 from me Feb 3 2024 CO844553460
Roman Petrov
RUI highly recommend this company if you… I highly recommend this company if you need a car for a short period. Affordable prices and a large selection of cars. There is a suitable car for everyone. The fleet of the company is large, all cars are in good condition, clean and well maintained, it is immediately clear that the company cares about its reputation, and about its client.
Stella
GBDisgusting I can't believe that a company would charge so much for deposit in this day and age , rip offs don't touch this company. I had a bereavement and also struggled to sort out a few things to collect the car and they don't care they simply kept my £44 and said if I want it keep going through the hoops basically to see if you can get it back. Disgusting.