Disgusting I can't believe that a company would charge so much for deposit in this day and age , rip offs don't touch this company. I had a bereavement and also struggled to sort out a few things to collect the car and they don't care they simply kept my £44 and said if I want it keep going through the hoops basically to see if you can get it back. Disgusting.

Abosolute SCAM BEWARE THE TERMS & CONDITIONS OF RENTAL. They are an abosolute scam. Your reservation is not a guarantee of services. It's like going to the DMVs!(bring all your supporting documents and arrive EARLY) Cancel your reservation before your reservation time (or they will not give you full refund). If I could give them negative stars I would!

SCAM!!!! DO NOT GO THROUGH THEM!!!! DO NOT GO THROUGH CARNGO IF YOU ARE HIRING FROM AUSTRALIA!!! They will rip you off!!!!!! Advertises in AUD and then charges you in USD! Later also found out that extra insurance through CarNGo won’t even work if you get into an accident! Absolute trash website! Tried contacting on numerous occasions attempting to explain but constantly got responses from different people not understanding a simple explanation. If you want to hire a car, go straight through the rental company’s site, not through these pathetic scam artists.

We have just returned from an unforgettable trip to Australia We have just returned from an unforgettable trip to Australia. We had a flight to Melbourne, so we decided that the best choice is to rent a car at the Melbourne airport. As we were traveling with a huge family (there were 7 of us), we were really curious which car was the best for such trip. Carngo offers so 7 and 8 seater cars, but we found out that it is cheaper to book 2 economy car than any multi-seater. After calculating all expenses (car rental price, insurance, Excess fee, 2 baby seats), we realized that it was really cheaper. Moreover, it was even more convenient, we had so much space for our luggage. I think that was the best choice we made. So don’t forget to calculate different options, one big car may be more expensive than two small ones.

Fantastic experience with this car Fantastic experience with this car rental service! The staff was friendly and the pick-up process was smooth and hassle-free. Thank you! 👏