They cheat us for our money they didn't… They cheat us for our money they didn't give us the car or the money back its the same company who have Ryanair they cheat and only cheating business when we came to pick up a car they will give us some old car and not cabriolet land rover like we had ordre or similar they have a Peugeot 206 not cabriolet at least beacause the land rover it had made and accident we sad ok give us our money back 460 € back for two days I could put 500 more and buy that car. They sad Carngo have our money we spoke with them long talk short they sad like take it or leave it and forget you money. Don't ever use this kind off cheating company.

Stole my money in Colombia I booked a car through carngo/cartrawler for an afterhours pickup when my plane landed. When I got there the office was closed and security turned me away. When I went back the next day the clerk at rentafacil told me that they don't book through third parties and there was no car reserved for me. Now cartrawler and rentafacil have me listed as a noshow and I can't get a refund. They stole $300 from me Feb 3 2024 CO844553460

Great service very polite and responsive staff. Large selection of cars of various brands at affordable prices. The cars are clean, pleasant and very comfortable. Thank you so much for your service. I will not contact you again.

Insurance con The car was fine, clean and ready. it was fueled and no issues whilst we had it. pick up and drop off (Fuerteventura) was easy. The reason for the poor score is, yet again, that feeling of being ripped off with insurance charges. We booked through Carngo although the car was provided by Top Car. When booking with Carngo, predictably the usual scare stories about the cost of damage insurance so we took the extra insurance. When collecting the car, Top Car insisted we took extra insurance or leave a huge deposit in case of damage. We showed them the paperwork for the extra insurance we had taken but he was unmoved; we had to take more extra insurance or leave the deposit. we paid the extra insurance (again) feeling conned. If you book via Carngo, don't get the extra insurance because the car provider will likely insist you do it with them. Better still, book with a different company.

SCAM!!!! DO NOT GO THROUGH THEM!!!! DO NOT GO THROUGH CARNGO IF YOU ARE HIRING FROM AUSTRALIA!!! They will rip you off!!!!!! Advertises in AUD and then charges you in USD! Later also found out that extra insurance through CarNGo won’t even work if you get into an accident! Absolute trash website! Tried contacting on numerous occasions attempting to explain but constantly got responses from different people not understanding a simple explanation. If you want to hire a car, go straight through the rental company’s site, not through these pathetic scam artists.