Abosolute SCAM BEWARE THE TERMS & CONDITIONS OF RENTAL. They are an abosolute scam. Your reservation is not a guarantee of services. It's like going to the DMVs!(bring all your supporting documents and arrive EARLY) Cancel your reservation before your reservation time (or they will not give you full refund). If I could give them negative stars I would!

Insurance con The car was fine, clean and ready. it was fueled and no issues whilst we had it. pick up and drop off (Fuerteventura) was easy. The reason for the poor score is, yet again, that feeling of being ripped off with insurance charges. We booked through Carngo although the car was provided by Top Car. When booking with Carngo, predictably the usual scare stories about the cost of damage insurance so we took the extra insurance. When collecting the car, Top Car insisted we took extra insurance or leave a huge deposit in case of damage. We showed them the paperwork for the extra insurance we had taken but he was unmoved; we had to take more extra insurance or leave the deposit. we paid the extra insurance (again) feeling conned. If you book via Carngo, don't get the extra insurance because the car provider will likely insist you do it with them. Better still, book with a different company.

Being already on the plane in the… Being already on the plane in the direction of Moscow-Rome, I used the services of this service to search for and rent a car for the duration of my stay. There were no problems with the search, I chose a bmw car and on arrival it was standing near the airport where a representative of the rental Alvis was waiting for me. They signed several papers and he gave me the keys. Flying away from Rome, I left the car in the same place. This service for finding a rental car pleased me.

Disgusting I can't believe that a company would charge so much for deposit in this day and age , rip offs don't touch this company. I had a bereavement and also struggled to sort out a few things to collect the car and they don't care they simply kept my £44 and said if I want it keep going through the hoops basically to see if you can get it back. Disgusting.

Very pleased with the car rental… Very pleased with the car rental company CARNGO. I needed a few days to travel around Moscow. Took the most popular model in economy class - Hyundai Solaris, for 2200 per day. Problems with paperwork was not, the car took from the parking lot. The car is clean, serviceable, there was no damage during the rental period. Just in case, took with insurance. In general, I liked everything and with a clear conscience I can advise this company to choose.