New Years Condo This was our first experience with TurnKey. From beginning to end TurnKey kept us informed about every aspect of our stay. They were quick to respond to text messages and handled any minor issues with care. We had a fun, relaxing trip and will most likely stay at this property again this year.

Great location a block from the cabriolet lift. Great location a block from the Cabriolet lift at the Canyons. Older unit but clean. Couch and dishwasher need attention, some quirky electrical outlets that at times failed to charge our phones. My biggest complaint is that I contacted Turnkey prior to booking to verify the number of full bayhs and was assured there were 3. In reality there were only 2 1/2 baths which made showering a headache for six guys trying to get ready for dinner. It met our needs but barely.

We were in Palm Springs for a family… We were in Palm Springs for a family reunion. This nicely remodeled house was in a convenient location near where other relatives were staying and only a mile from our reunion host's place. The house had *everything* we could have asked for --the kitchen was incredibly well-stocked for cooking, plenty of beach towels, clean and warm pool, comfortable beds, and spotlessly clean. We plan to return again.

WORST EXPERIENCE Cancelled our reservation less than 24 hours in advance despite booking 7 months ago! Who does that? The only “comparable” rental they would offer was not acceptable for our needs. They actually had one property available that would work, but wanted us to cover cost difference. Turnkey forced us to book the day before our flight, Of course it’s higher! Will never work with turnkey and will share our experience with as many people as possible. AVOID!

Be sure to review the cancelation… Be sure to review the cancelation policy thoroughly. We had to cancel a reservation due to a covid hospitalization and a death in the family. We gave ample notification and were still charged full price. When contacted for some sort of reimbursement, they referenced the cancelation policy and sent us packing, charging us full price for something we didn't use. They had enough time to rent it out again. I'm sure they did and made double the money. We will never use Turnkey or VRBO again.