I booked a trip over the phone 7 months… I booked a trip over the phone 7 months in advance and decided to cancel once I realized our group was too large for the property. I paid a $500 holding fee over the phone and was not told anything about it being non-refundable. They sent a rental contract in an email after I booked, stating that holding fee was non refundable, but I didn’t open it until after 48 hours of booking so I didn’t know. Additionally, the rental agreement said the holding fee was $250, not $500. The agreement has a cancellation claus with line to sign and accept the terms, I didn’t sign yet they still think it’s legal to keep my $500. After canceling, 6 days after booking and almost 7 months in advance of the reservation, they will not give me my $500 holding fee back. Amber, the office manager said they have contracts in place for this reason so they would not issue a refund. I said I didn’t sign the contract but she said the decision was final. I don’t feel this is an honest company at all and I wouldn’t book with them.

Bugs, ants, etc. Great location but definitely have insect problems

The staff is always friendly and… The staff is always friendly and helpful. We have stayed at several different cabins and enjoyed each one. We wouldn't rent with anyone else.

The place just needs TLC The carpet smell the walkway going up what's broken words the floors inside of the house felt very wet one of the tub was not wash or clean and you got to go up on a steep hill to get to your place that's not good for cars.the place needs a fresh paint and carpet shampoo tks

Lovely cabin Lovely cabin! Cute and sweet. Only concern was the noise of the window unit. The noise was enough to wake me each time it came on. Which was a lot of times. It’s located right next to the bed. Downstairs the unit was not noticeable when it would start. In the winter it should not be a concern. A little sign would have been great that the wine was complimentary and not a decoration. Location was great. Cabin was clean, staff was nice. Overall it was good for a family of 4 with little kids.