Tried to book holiday accommodation… Tried to book holiday accommodation with them In Portugal. Simple request like can you tell me the measurement of a bed and this has proven impossible. They do not know the measurements of the beds on the properties that they are marketing. All they will tell you is, it will be from 137 cm to 150 cm which is fine if you are vertically challenged but not good if you are a fully grown adult.

Really helpful and respond to queries… Really helpful and respond to queries very quickly !

I booked a condo in Vail for January… I booked a condo in Vail for January that slept 15 people through VRBO and Leavetown. Full payment was taken by Leavetown for the reservation. About a week later they emailed to tell me my reservation was canceled. I contacted them and they said it was a technological error and it was unfortunate. I explained I had 15 people coming from 6 cities across the US and it would be impossible to find another place that slept 15 people in that location and with the amenities I wanted without now paying probably 5 times more than my previous reservation. Both Leavetown and VRBO said they would assist me in finding another location. After and hour or so of work by both parties they both said their weren't any other properties available and left it up to me to find my own. Neither offered any compensation. Very horrible experience. I would never be comfortable booking with Leavtown and I am now unsure of VRBO.

Banff Rocky Mountain Resort I stayed in a Leavetown in Banff with my boyfriend for two weeks, and we had a great experience there. The unit was in Banff Rocky Mountain Resort, which was just outside of town and a quick hop onto the highway to Lake Louise and other destinations nearby. We did experience a leak in our kitchen, but the hotel maintenance team fixed it within a day. The hotel itself had even more amenities than what we saw on Leavetown, like a squash and tennis courts, which was a positive surprise.

Exceptional customer service Exceptional customer service. I would use them again anytime!