I will NEVER ever book through… I will NEVER ever book through Leavetown again..... I booked an aparthotel in Colmar for the Easter weekend. I got the confirmation, and serverel other emails (now your stay is soon coming up etc.) at different days, and I even asked questions that they answered. Then suddenly 2 days before the stay they canceled my booking in the afternoon (1,5 day before we were supposed to be there!) They had made a mistake and were sorry, but I can't use their excuses. I could use another similar place to stay, but they were not able to provide me with that. And they dident even offer to pay a bit og give a discount to another trip. Instead I had to start al over with the search 1,5 day before Easter where everything is booked everywhere. I am still speechless that this can happen, that they are allowed to do that without any consequences. I tried to give my warning review at Leavetown through Airbnb where I found the appartement, but Leavetown will only allow people who have a booking to write, and they just canceled mine, so I was not able to. Furthermore I have to wait 5 days to get my money back, even though I had to spent money (even more, since we are so close to Easter now) on a now booking.

I booked a condo in Vail for January… I booked a condo in Vail for January that slept 15 people through VRBO and Leavetown. Full payment was taken by Leavetown for the reservation. About a week later they emailed to tell me my reservation was canceled. I contacted them and they said it was a technological error and it was unfortunate. I explained I had 15 people coming from 6 cities across the US and it would be impossible to find another place that slept 15 people in that location and with the amenities I wanted without now paying probably 5 times more than my previous reservation. Both Leavetown and VRBO said they would assist me in finding another location. After and hour or so of work by both parties they both said their weren't any other properties available and left it up to me to find my own. Neither offered any compensation. Very horrible experience. I would never be comfortable booking with Leavtown and I am now unsure of VRBO.

Always professional and helpful We've used Leavetown a number of times and have always found them professional and really responsive. We booked our ski holiday with them but couldn't travel due to Covid. They refunded as soon as we notified them and we've just rebooked the same property with them for this coming season. In such uncertain times for travel, it's great to see a company providing reliable and professional service. Thank you everyone at Leavetown.

Really helpful and respond to queries… Really helpful and respond to queries very quickly !