Treats you like an actual human being My experience with Leavetown has been awesome so far and I haven't even arrived at our condo we booked due to, of course, flight cancellations and rebooking. I booked one month in Mexico by finding the property on air bnb, but was advised by the host I would be given a monthly discount if I spoke with an agent through the live chat option on the Leavetown. It was super easy to book with the agent, as soon as I opened the chat I was speaking to an actual HUMAN, which is unheard of in this day and age. So that was a plus. She applied the discount for me and we were all set. We were suppose to head out today, but as we arrived at the airport we were informed out flight was cancelled. While waiting in like to rebook our flights, I was able to chat with an agent again easily through the live chat, and was told that we would adjust the stay by an extra day with no additional cost. Honestly, you don't know how happy I was that it was so easy and they were so accommodating. I've had previous experiences with booking trough Air bnb that, in my opinion, gives the hosts too much power to abuse if they so choose to. It was just refreshing to be treated like a human being during this pandemic and not just someone to be taken advantage of. Thank you!

Always professional and helpful We've used Leavetown a number of times and have always found them professional and really responsive. We booked our ski holiday with them but couldn't travel due to Covid. They refunded as soon as we notified them and we've just rebooked the same property with them for this coming season. In such uncertain times for travel, it's great to see a company providing reliable and professional service. Thank you everyone at Leavetown.

Tried to book holiday accommodation… Tried to book holiday accommodation with them In Portugal. Simple request like can you tell me the measurement of a bed and this has proven impossible. They do not know the measurements of the beds on the properties that they are marketing. All they will tell you is, it will be from 137 cm to 150 cm which is fine if you are vertically challenged but not good if you are a fully grown adult.

Easy Booking Process with Real Humans behind! It is exceedingly rare nowadays to book accommodations online and yet still be able to easily speak with real, caring humans on the other side. Thanks Leavetown for an easy booking process and answering my questions about the hot tub!