I will NEVER ever book through… I will NEVER ever book through Leavetown again..... I booked an aparthotel in Colmar for the Easter weekend. I got the confirmation, and serverel other emails (now your stay is soon coming up etc.) at different days, and I even asked questions that they answered. Then suddenly 2 days before the stay they canceled my booking in the afternoon (1,5 day before we were supposed to be there!) They had made a mistake and were sorry, but I can't use their excuses. I could use another similar place to stay, but they were not able to provide me with that. And they dident even offer to pay a bit og give a discount to another trip. Instead I had to start al over with the search 1,5 day before Easter where everything is booked everywhere. I am still speechless that this can happen, that they are allowed to do that without any consequences. I tried to give my warning review at Leavetown through Airbnb where I found the appartement, but Leavetown will only allow people who have a booking to write, and they just canceled mine, so I was not able to. Furthermore I have to wait 5 days to get my money back, even though I had to spent money (even more, since we are so close to Easter now) on a now booking.

great apartment and Leavtown staff Hi , I booked this flat for 2 months not for me but for my employee . Everything is OK , nothing bad . Apartment very clean , confortable and in a good position. I really appreciated booking with Yasmin. She was clear , patience and especially with explanations .

Leavetown!!! Leavetown makes things right if you have any issues. I thank them for responding and resolving my concerns in a fair and quick way. Looking forward to a future stay!

Exceptional customer service Exceptional customer service. I would use them again anytime!