Exceptional customer service Exceptional customer service. I would use them again anytime!

I booked a condo in Vail for January… I booked a condo in Vail for January that slept 15 people through VRBO and Leavetown. Full payment was taken by Leavetown for the reservation. About a week later they emailed to tell me my reservation was canceled. I contacted them and they said it was a technological error and it was unfortunate. I explained I had 15 people coming from 6 cities across the US and it would be impossible to find another place that slept 15 people in that location and with the amenities I wanted without now paying probably 5 times more than my previous reservation. Both Leavetown and VRBO said they would assist me in finding another location. After and hour or so of work by both parties they both said their weren't any other properties available and left it up to me to find my own. Neither offered any compensation. Very horrible experience. I would never be comfortable booking with Leavtown and I am now unsure of VRBO.

We ended up having to cancel our… We ended up having to cancel our reservation. There was no hassle and no problem. They were pleasant and cooperative. I will most definitely use their service again.

Leavetown!!! Leavetown makes things right if you have any issues. I thank them for responding and resolving my concerns in a fair and quick way. Looking forward to a future stay!