Kristen Roberts
GBNo customer service No customer service, charged me even though I cancelled before free trial was over. I had to dispute the charge with my bank.
Brent
GBGreat platforms for host Got an awesome tenant for a 4-month stay via Kopa! It's refreshing to see a site supports us hosts during COVID-19; I had to convert from short term to long-term and getting a guest for that long through Airbnb isn't easy.
Kendrick Bradley
GBKopa is Awesome! We love using Kopa as an alternative to Airbnb. Their platform has helped us rent our places to top notch interns around the Bay Area. We only use Kopa and Airbnb but Kopa is great because their technology is better and their service fees are lower. We have all 20+ of our properties on Kopa. Very legitimate platform with quality renters.
Melissa Ryan
GBKopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.
Cynthia
GBKelsey demoed and help set me up with a… Kelsey demoed and help set me up with a direct booking website. I could not be more than happy with my experience, the site looks amazing and it took me less than half an hour to completely setup. Price is reasonable and product is great!