Jessica
GBIs this business still in business? I just posted one of my listings to see how it would go. I wrote customer service but have not had a response. It posted my listing but then after seeing it ones it doesn't show in searches. Last no other pages seem to have reviews. Is this business still in business?
Brent
GBGreat platforms for host Got an awesome tenant for a 4-month stay via Kopa! It's refreshing to see a site supports us hosts during COVID-19; I had to convert from short term to long-term and getting a guest for that long through Airbnb isn't easy.
Melissa Ryan
GBKopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.
Janet R
GBI didn’t have a positive experience I didn’t have a positive experience. The host let me stay one month, when I requested another 2 months, I was declined. Well we didn’t start off on the right foot. That’s fine. When I moved out, and left the apt absolutely spotless, I thought I would get back my deposit immediately or worst case scenario 30 days later. No, the owner of the property, who I had to get his number from a neighbor. They don’t have this information readily available, was not quick to respond. When he finally did, he said it would be 60 days after move out. And that the funds would be automatically deposited. Well...It’s been past 60 days. I’ve reached out to the owner, he said he thought the funds were automatically deposited. Gave me a few contacts to reach out to. I did. On Friday. No response😢 This is $750 worth of deposit. Be aware who you rent from. Personally, I had a very bad experience. I really hope I get my deposit back😭
Nils Paco
GBKOPA a total Loser Only a 1-Star because there is not an option for ZERO. There is no customer support, no response to multiple emails and voicemails, and worst of all, no required Kopa-controlled approval on a Kopa-run FB group to list a rental. But they damn sure charged my credit card every month. IMPOSSIBLE to cancel- again, NO RESPONSE to multiple attempts to contact. I had to go through my credit card co. to dispute.