Kopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.

Padpiper isn’t just another housing platform Padpiper isn’t just a platform for finding a place to rent, but rather a full service experience. It’s really helpful when you’re relocating and don’t have a good handle on the place you’re moving to. They actually know the landlords and provide an unreal amount of support. I would definitely recommend!

Highly Recommend My roommate and I were struggling for weeks to find a place to live in the bay area. We discovered PadPiper only days before we would need to move into an apartment and somehow, found a listing that matched all of our criteria in a beautiful neighborhood to boot! The process was seamless and the customer service is fantastic - Jack and Zach are kind, attentive and very personable co-founders. Coming from NYC, and Boston, I've had my fair share of apartment-search and rental experiences before-- but renting through Padpiper's platform was by far the most seamless and feels the most trustworthy. The reminders of when your rent is due are also super helpful. I highly recommend that you use their service!!

Kopa is Awesome! We love using Kopa as an alternative to Airbnb. Their platform has helped us rent our places to top notch interns around the Bay Area. We only use Kopa and Airbnb but Kopa is great because their technology is better and their service fees are lower. We have all 20+ of our properties on Kopa. Very legitimate platform with quality renters.

I didn’t have a positive experience I didn’t have a positive experience. The host let me stay one month, when I requested another 2 months, I was declined. Well we didn’t start off on the right foot. That’s fine. When I moved out, and left the apt absolutely spotless, I thought I would get back my deposit immediately or worst case scenario 30 days later. No, the owner of the property, who I had to get his number from a neighbor. They don’t have this information readily available, was not quick to respond. When he finally did, he said it would be 60 days after move out. And that the funds would be automatically deposited. Well...It’s been past 60 days. I’ve reached out to the owner, he said he thought the funds were automatically deposited. Gave me a few contacts to reach out to. I did. On Friday. No response😢 This is $750 worth of deposit. Be aware who you rent from. Personally, I had a very bad experience. I really hope I get my deposit back😭