Kopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.

Great properties and amazing people with fair fees Our company needed to rent a place for 3 months in Silicon Valley and I faced the daunting task to find a home in Mountain View suitable for 10 people and with a reasonable price. AirBnb and Vrbo were the obvious places to start the search, but after a few weeks of daily search and messaging dozens of landlords I was really pessimistic - we would probably be in San Jose rather than MV and paying extremely high fees. I consider the aforementioned platforms work great for really short term rentals (2 weeks max, maybe) but when your demand is measured is months, there ir nothing like Faros. We were able to find a lovely place with an extremely thoughtful landlord and fair price. The whole process was a breeze and Faro's team went above and beyond to help us having a great experience. I enthusiastically recommend Faros to everybody looking for a furnished home in monthly periods!

Great platforms for host Got an awesome tenant for a 4-month stay via Kopa! It's refreshing to see a site supports us hosts during COVID-19; I had to convert from short term to long-term and getting a guest for that long through Airbnb isn't easy.

Kelsey demoed and help set me up with a… Kelsey demoed and help set me up with a direct booking website. I could not be more than happy with my experience, the site looks amazing and it took me less than half an hour to completely setup. Price is reasonable and product is great!

Is this business still in business? I just posted one of my listings to see how it would go. I wrote customer service but have not had a response. It posted my listing but then after seeing it ones it doesn't show in searches. Last no other pages seem to have reviews. Is this business still in business?