Kopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.

Highly Recommend My roommate and I were struggling for weeks to find a place to live in the bay area. We discovered PadPiper only days before we would need to move into an apartment and somehow, found a listing that matched all of our criteria in a beautiful neighborhood to boot! The process was seamless and the customer service is fantastic - Jack and Zach are kind, attentive and very personable co-founders. Coming from NYC, and Boston, I've had my fair share of apartment-search and rental experiences before-- but renting through Padpiper's platform was by far the most seamless and feels the most trustworthy. The reminders of when your rent is due are also super helpful. I highly recommend that you use their service!!

Kelsey demoed and help set me up with a… Kelsey demoed and help set me up with a direct booking website. I could not be more than happy with my experience, the site looks amazing and it took me less than half an hour to completely setup. Price is reasonable and product is great!

Kopa is Awesome! We love using Kopa as an alternative to Airbnb. Their platform has helped us rent our places to top notch interns around the Bay Area. We only use Kopa and Airbnb but Kopa is great because their technology is better and their service fees are lower. We have all 20+ of our properties on Kopa. Very legitimate platform with quality renters.

KOPA a total Loser Only a 1-Star because there is not an option for ZERO. There is no customer support, no response to multiple emails and voicemails, and worst of all, no required Kopa-controlled approval on a Kopa-run FB group to list a rental. But they damn sure charged my credit card every month. IMPOSSIBLE to cancel- again, NO RESPONSE to multiple attempts to contact. I had to go through my credit card co. to dispute.