Kopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.

Highly Recommend My roommate and I were struggling for weeks to find a place to live in the bay area. We discovered PadPiper only days before we would need to move into an apartment and somehow, found a listing that matched all of our criteria in a beautiful neighborhood to boot! The process was seamless and the customer service is fantastic - Jack and Zach are kind, attentive and very personable co-founders. Coming from NYC, and Boston, I've had my fair share of apartment-search and rental experiences before-- but renting through Padpiper's platform was by far the most seamless and feels the most trustworthy. The reminders of when your rent is due are also super helpful. I highly recommend that you use their service!!

KOPA a total Loser Only a 1-Star because there is not an option for ZERO. There is no customer support, no response to multiple emails and voicemails, and worst of all, no required Kopa-controlled approval on a Kopa-run FB group to list a rental. But they damn sure charged my credit card every month. IMPOSSIBLE to cancel- again, NO RESPONSE to multiple attempts to contact. I had to go through my credit card co. to dispute.

Padpiper isn’t just another housing platform Padpiper isn’t just a platform for finding a place to rent, but rather a full service experience. It’s really helpful when you’re relocating and don’t have a good handle on the place you’re moving to. They actually know the landlords and provide an unreal amount of support. I would definitely recommend!

Helped me with finding short term rentals! I have used Kopa twice now to find short term housing in NorCal for my internships. Both times my experience has been overwhelmingly positive. The landlords themselves have been very responsive on the platform and the team at Kopa have always been responsive to any questions I have. It's a great way to find short term housing in a new city when you're first moving out there. Simple to use interface without the unknowns of using a site such as craigslist. Will be using again in the future whenever I need to find short term housing in a new location!