Jess McKnight
GBDONT USE KOPA Kopa is an awful company with no customer service. They are withholding this month’s rent saying that it’s “processing” with my bank but my bank has not received any payment. I have never received payments within the 4 business days as they claim online and it has now been 11 business days with me continuously contacting their customer service with no response. It seems that I am not the first or only person this is happening to or has happened to. Please do not use this company if you want to get paid my your tenants! They have very high service fees, too. Don’t use them!
Kristen Roberts
GBNo customer service No customer service, charged me even though I cancelled before free trial was over. I had to dispute the charge with my bank.
Melissa Ryan
GBKopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.
Tina Bin
GBStrongly recommend Kopa for renting your property I have used Kopa for several years to find interns for our home in Bay area. Their system is very easy to use for posting your property and also comparing with other properties in the area for price and size of homes. All the interns we found have been wonderful students from Canada. I recommend Kopa very strongly
Athos Bernardes
BRGreat properties and amazing people with fair fees Our company needed to rent a place for 3 months in Silicon Valley and I faced the daunting task to find a home in Mountain View suitable for 10 people and with a reasonable price. AirBnb and Vrbo were the obvious places to start the search, but after a few weeks of daily search and messaging dozens of landlords I was really pessimistic - we would probably be in San Jose rather than MV and paying extremely high fees. I consider the aforementioned platforms work great for really short term rentals (2 weeks max, maybe) but when your demand is measured is months, there ir nothing like Faros. We were able to find a lovely place with an extremely thoughtful landlord and fair price. The whole process was a breeze and Faro's team went above and beyond to help us having a great experience. I enthusiastically recommend Faros to everybody looking for a furnished home in monthly periods!