Kristen Roberts
GBNo customer service No customer service, charged me even though I cancelled before free trial was over. I had to dispute the charge with my bank.
Jess McKnight
GBDONT USE KOPA Kopa is an awful company with no customer service. They are withholding this month’s rent saying that it’s “processing” with my bank but my bank has not received any payment. I have never received payments within the 4 business days as they claim online and it has now been 11 business days with me continuously contacting their customer service with no response. It seems that I am not the first or only person this is happening to or has happened to. Please do not use this company if you want to get paid my your tenants! They have very high service fees, too. Don’t use them!
Melissa Ryan
GBKopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.
Name
GBWhen you are in need of a place to… When you are in need of a place to live, being strung along isn't something you want to deal with. I inquired about a property and decided I wanted to rent. I wanted to rent at the end of the month but the person I dealt with wanted me to pay rent starting the middle of the month, which had already past. It wasn't going to happen and I'm not sure why they thought that was okay. I attempted to communicate with them but they just ignored my emails. So instead of renting to me, the property is back on the website.
Jessica
GBIs this business still in business? I just posted one of my listings to see how it would go. I wrote customer service but have not had a response. It posted my listing but then after seeing it ones it doesn't show in searches. Last no other pages seem to have reviews. Is this business still in business?