Kopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.

Great platforms for host Got an awesome tenant for a 4-month stay via Kopa! It's refreshing to see a site supports us hosts during COVID-19; I had to convert from short term to long-term and getting a guest for that long through Airbnb isn't easy.

Helped me with finding short term rentals! I have used Kopa twice now to find short term housing in NorCal for my internships. Both times my experience has been overwhelmingly positive. The landlords themselves have been very responsive on the platform and the team at Kopa have always been responsive to any questions I have. It's a great way to find short term housing in a new city when you're first moving out there. Simple to use interface without the unknowns of using a site such as craigslist. Will be using again in the future whenever I need to find short term housing in a new location!

I didn’t have a positive experience I didn’t have a positive experience. The host let me stay one month, when I requested another 2 months, I was declined. Well we didn’t start off on the right foot. That’s fine. When I moved out, and left the apt absolutely spotless, I thought I would get back my deposit immediately or worst case scenario 30 days later. No, the owner of the property, who I had to get his number from a neighbor. They don’t have this information readily available, was not quick to respond. When he finally did, he said it would be 60 days after move out. And that the funds would be automatically deposited. Well...It’s been past 60 days. I’ve reached out to the owner, he said he thought the funds were automatically deposited. Gave me a few contacts to reach out to. I did. On Friday. No response😢 This is $750 worth of deposit. Be aware who you rent from. Personally, I had a very bad experience. I really hope I get my deposit back😭

Kopa is Awesome! We love using Kopa as an alternative to Airbnb. Their platform has helped us rent our places to top notch interns around the Bay Area. We only use Kopa and Airbnb but Kopa is great because their technology is better and their service fees are lower. We have all 20+ of our properties on Kopa. Very legitimate platform with quality renters.