Kelsey demoed and help set me up with a… Kelsey demoed and help set me up with a direct booking website. I could not be more than happy with my experience, the site looks amazing and it took me less than half an hour to completely setup. Price is reasonable and product is great!

Kopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.

When you are in need of a place to… When you are in need of a place to live, being strung along isn't something you want to deal with. I inquired about a property and decided I wanted to rent. I wanted to rent at the end of the month but the person I dealt with wanted me to pay rent starting the middle of the month, which had already past. It wasn't going to happen and I'm not sure why they thought that was okay. I attempted to communicate with them but they just ignored my emails. So instead of renting to me, the property is back on the website.

Great properties and amazing people with fair fees Our company needed to rent a place for 3 months in Silicon Valley and I faced the daunting task to find a home in Mountain View suitable for 10 people and with a reasonable price. AirBnb and Vrbo were the obvious places to start the search, but after a few weeks of daily search and messaging dozens of landlords I was really pessimistic - we would probably be in San Jose rather than MV and paying extremely high fees. I consider the aforementioned platforms work great for really short term rentals (2 weeks max, maybe) but when your demand is measured is months, there ir nothing like Faros. We were able to find a lovely place with an extremely thoughtful landlord and fair price. The whole process was a breeze and Faro's team went above and beyond to help us having a great experience. I enthusiastically recommend Faros to everybody looking for a furnished home in monthly periods!

KOPA a total Loser Only a 1-Star because there is not an option for ZERO. There is no customer support, no response to multiple emails and voicemails, and worst of all, no required Kopa-controlled approval on a Kopa-run FB group to list a rental. But they damn sure charged my credit card every month. IMPOSSIBLE to cancel- again, NO RESPONSE to multiple attempts to contact. I had to go through my credit card co. to dispute.