Hannah Barris
GBHighly Recommend My roommate and I were struggling for weeks to find a place to live in the bay area. We discovered PadPiper only days before we would need to move into an apartment and somehow, found a listing that matched all of our criteria in a beautiful neighborhood to boot! The process was seamless and the customer service is fantastic - Jack and Zach are kind, attentive and very personable co-founders. Coming from NYC, and Boston, I've had my fair share of apartment-search and rental experiences before-- but renting through Padpiper's platform was by far the most seamless and feels the most trustworthy. The reminders of when your rent is due are also super helpful. I highly recommend that you use their service!!
Jess McKnight
GBDONT USE KOPA Kopa is an awful company with no customer service. They are withholding this month’s rent saying that it’s “processing” with my bank but my bank has not received any payment. I have never received payments within the 4 business days as they claim online and it has now been 11 business days with me continuously contacting their customer service with no response. It seems that I am not the first or only person this is happening to or has happened to. Please do not use this company if you want to get paid my your tenants! They have very high service fees, too. Don’t use them!
Brent
GBGreat platforms for host Got an awesome tenant for a 4-month stay via Kopa! It's refreshing to see a site supports us hosts during COVID-19; I had to convert from short term to long-term and getting a guest for that long through Airbnb isn't easy.
Athos Bernardes
BRGreat properties and amazing people with fair fees Our company needed to rent a place for 3 months in Silicon Valley and I faced the daunting task to find a home in Mountain View suitable for 10 people and with a reasonable price. AirBnb and Vrbo were the obvious places to start the search, but after a few weeks of daily search and messaging dozens of landlords I was really pessimistic - we would probably be in San Jose rather than MV and paying extremely high fees. I consider the aforementioned platforms work great for really short term rentals (2 weeks max, maybe) but when your demand is measured is months, there ir nothing like Faros. We were able to find a lovely place with an extremely thoughtful landlord and fair price. The whole process was a breeze and Faro's team went above and beyond to help us having a great experience. I enthusiastically recommend Faros to everybody looking for a furnished home in monthly periods!
Kristen Roberts
GBNo customer service No customer service, charged me even though I cancelled before free trial was over. I had to dispute the charge with my bank.