No customer service No customer service, charged me even though I cancelled before free trial was over. I had to dispute the charge with my bank.

Highly Recommend My roommate and I were struggling for weeks to find a place to live in the bay area. We discovered PadPiper only days before we would need to move into an apartment and somehow, found a listing that matched all of our criteria in a beautiful neighborhood to boot! The process was seamless and the customer service is fantastic - Jack and Zach are kind, attentive and very personable co-founders. Coming from NYC, and Boston, I've had my fair share of apartment-search and rental experiences before-- but renting through Padpiper's platform was by far the most seamless and feels the most trustworthy. The reminders of when your rent is due are also super helpful. I highly recommend that you use their service!!

Find Housing Fast and Easy! Due to some unforeseen circumstances, I needed to find a place to live for 4 months and I only had a week to do so. Apartment hunting is extremely stressful, even without this extra pressure, but PadPiper was a life saver. The website is easy to use and I was able to connect with potential landlords in no time at all! All of the messaging, rental comparisons, and commute planning was done through the website. No need to give out my phone number to people I didn't know and no need to navigate between 30 Chrome tabs. The service is great and I recommend it to anyone I know that is looking for short term housing.

KOPA a total Loser Only a 1-Star because there is not an option for ZERO. There is no customer support, no response to multiple emails and voicemails, and worst of all, no required Kopa-controlled approval on a Kopa-run FB group to list a rental. But they damn sure charged my credit card every month. IMPOSSIBLE to cancel- again, NO RESPONSE to multiple attempts to contact. I had to go through my credit card co. to dispute.

Kopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.