Kopa Ghost Customer Support Kopa charges outrageous fees to their property owners compared to other platforms that provide similar services. They are quick to remove funds from your account but do not respond when refunds are to be made back into your account. There is no phone number to call for authentic customer support, so they simply do not respond to written emails. I do not recommend using this platform as a landlord.

No customer service No customer service, charged me even though I cancelled before free trial was over. I had to dispute the charge with my bank.

Kopa is Awesome! We love using Kopa as an alternative to Airbnb. Their platform has helped us rent our places to top notch interns around the Bay Area. We only use Kopa and Airbnb but Kopa is great because their technology is better and their service fees are lower. We have all 20+ of our properties on Kopa. Very legitimate platform with quality renters.

Housing made easy I had the opportunity to intern in the Bay area for a couple months, but finding housing in a new city felt like a very daunting task. Especially hearing stories about pockets of bad neighborhood. Fortunately someone recommended me to check out PadPiper, which made my life so much easier. The website is clean, easy to use, and has all the information I need for choosing a place to live. The customer support is responsive and I knew I could trust the website because Jack knows many of the landlords personally. I would recommend the site to short term student housing, whether it's work related or not.

DONT USE KOPA Kopa is an awful company with no customer service. They are withholding this month’s rent saying that it’s “processing” with my bank but my bank has not received any payment. I have never received payments within the 4 business days as they claim online and it has now been 11 business days with me continuously contacting their customer service with no response. It seems that I am not the first or only person this is happening to or has happened to. Please do not use this company if you want to get paid my your tenants! They have very high service fees, too. Don’t use them!