The unit was great for 2 families The unit was great for 2 families. Perfect location!! Beautiful place. Heat control was a challenge, upstairs extremely hot while downstairs was cool. The seating situation in the living room was not optimal, would’ve wanted a cozier larger sectional couch that everyone could sit on opposed to the small modern couch. Otherwise great condo.

Highly Recommend I prefer booking our Duck Creek cabins through Family Time Vacation Rentals over VRBO or HomeAway. They are more personal and don't tack on a lot of extra fees. Plus it's always nice talking to someone "live". Responses are quick as well!

I never recieved a final invoice...I… I never recieved a final invoice...I left the property as I found it and was wondering if the security depot was returned or charged. Thanks Linda Gray

ONE STAR ONE STAR! We booked through them for the second time because our first time was enjoyable. We booked a property we were told had internet, which was detrimental for my husbands job and childrens school. We spent over 2k on this trip and when we arrived we found out the WIFI DID NOT WORK! AND EVEN WORSE WHEN I EMAILED THE COMPANY THAT RUNS THESE RENTALS THEIR RESPONSE" Reset it. We've never had problems before" SERIOUSLY!?! LIKE WE MADE THUS COMPLAINT UP! For 3 days we struggled trying to get internet, the 4th day the power went out TWICE due to the high winds and we couldn't handle it anymore because of work. They couldn't give us a timeline for how long the power would be out so we packed up and headed home 3 days early... when the property manager responded to our issues and how we couldnt take the power outtages and the no internet her response was " we don't issue refunds for power outtages or internet"... so we lost several hundred dollars because of their MISLEADING RENTAL LISTING... DONT SAY YOU HAVE INTERNET ACCESS WHEN YOU DO NOT! I'd rather spend our money on vacatoon rentals with better customer service... and to anyone renting a property DONT BOOK SUNDANC KID IF YOU NEED INTERNET... it won't happen! And if youre power goes out, no matter how long... you're screwed, you're money is gone, no refunds! Horrible...

They were very responsive to concerns… They were very responsive to concerns we had with vrbo issue showing the wrong listing. The system had some errors but they were very accommodating to fix it. We really enjoyed the condo we booked through them.