James A. Buck
GBRVnGO owes me over $50K insurance claims RVnGO owes my company over $50,000.00. For 2 insurance claims and 1 road side assistance claims. RNnGO has not been paying insurance claims. They avoid paying at all costs. Feel free to contact me at Premier Luxury RV Rentals 908 227 4756 for a full explanation. I have over 50 emails that we are going to pay . But they never did. Since last posting I have had others contact me about the same issue.
Carl
GBTrying to book a one-way rental Trying to book a one-way rental. RV's show as available with my filters (one-way, 2 guests, 1 pet, etc). I try to book several different RV's, only to receive a "decision" a bit later that the owner has declined my reservation. What is the point of showing "available" rentals just to have the owner decline it every time? Useless and will take my business elsewhere. Edit: Not the platforms fault. It has been a frustrating experience trying to get a one-way RV rental from any platform, not just RVnGo, and I unfairly took it out on them in the form of this review. I have given up on renting an RV entirely, but it is not the sites fault that an Owner chooses not accept, whatever their reason may be. I have updated my review to three stars as I do wish there was a better way to search for RVs that are truly available and willing to rent for the desired purpose.
RVnGO is a NO GO
GBUse a different site when searching for… Use a different site when searching for AVAILABLE RVs. This site misleads renters by presenting RVs as available based on your search criteria. But after you send the request, you find out it’s not. I had this happen multiple times and it wasted a lot of my time and effort. UPDATE: In response to company, I've been unable to find a way to leave a rating on those RVs as the company states. Plus, the company should handle this with their clients, I shouldn't have to be their enforcer through reviews.
David S
GBGreat for both Owners and Renters As an owner renting my camper through several sites I have found RVnGO the best to work with. There are a few features that the other peer to peer site have that they don't, but they make up for that with incredible customer service. I signed up on their site late in the rental season of 2019 and had a few questions and features that I needed to offer delivery service to my potential renters. They took my suggestions and made them a reality. They're quick to respond with any questions and because of that I've switched all of my advertising to direct customers to this site versus others. They really seem to have both owners and renters in mind with the decisions that they make. I highly recommend working with them.
Shane
GBFirst time to use a camper rental… First time to use a camper rental company. Trailer camping has interested me for some time now and thought of renting to see if I want to leave the tent behind. Let's say its not been a good experience. I messaged Ahmed on his 2019 Forest River Wolf Pup camper on Sept.1,2020 I was wanting to rent it from 4th to the 7th. Here we are the 3rd. Not one response, to tell me more about it or even a courtesy message telling me its rented or cannot be used. Its 5pm on the 3rd. Today I will cancel the request. The worst thing is I lost out on 2 campers from another website waiting for RVnGo member not responding to their messages.