David S
GBGreat for both Owners and Renters As an owner renting my camper through several sites I have found RVnGO the best to work with. There are a few features that the other peer to peer site have that they don't, but they make up for that with incredible customer service. I signed up on their site late in the rental season of 2019 and had a few questions and features that I needed to offer delivery service to my potential renters. They took my suggestions and made them a reality. They're quick to respond with any questions and because of that I've switched all of my advertising to direct customers to this site versus others. They really seem to have both owners and renters in mind with the decisions that they make. I highly recommend working with them.
Carl
GBTrying to book a one-way rental Trying to book a one-way rental. RV's show as available with my filters (one-way, 2 guests, 1 pet, etc). I try to book several different RV's, only to receive a "decision" a bit later that the owner has declined my reservation. What is the point of showing "available" rentals just to have the owner decline it every time? Useless and will take my business elsewhere. Edit: Not the platforms fault. It has been a frustrating experience trying to get a one-way RV rental from any platform, not just RVnGo, and I unfairly took it out on them in the form of this review. I have given up on renting an RV entirely, but it is not the sites fault that an Owner chooses not accept, whatever their reason may be. I have updated my review to three stars as I do wish there was a better way to search for RVs that are truly available and willing to rent for the desired purpose.
Stanley Carroll
GBIF YOU WANT YOUR MONEY STOLEN USE THIS COMPANY Do not use this company! The individuals that rent their RV’s through it take your money then cancel in the 11th hour. They also show one RV and when you show up to get it the thing isn’t as described or a totally different RV. This company is a scam. No return emails or phone calls. I’m out a thousand bucks for the time being.
Kenny Lewis
GBDo not book your rv on Rvngo Do not book your rv on Rvngo. I'm trying them for the first time and its a nightmare. I spoke with reps over the phone the few times the phone worked. Not one told me they were not giving payouts to the owners. I book with two other companies and never had problems getting my payouts. I got a booking a few days later. When the payment didn't show up I had to call a few times never get connected. Then I got a call from Rvngo and told them the problem. They told me they are having problems doing payouts. They said I should have gotten a email saying that. I never got one. They had me to email my banking info and said it would be a few days more before I get the payment. So I don't know if that will happen,again never being told they were having problems doing payouts. The booking is for 4 weeks. Should I go get my rv or wait for how long. Will the payout even happen?
RVnGO is a NO GO
GBUse a different site when searching for… Use a different site when searching for AVAILABLE RVs. This site misleads renters by presenting RVs as available based on your search criteria. But after you send the request, you find out it’s not. I had this happen multiple times and it wasted a lot of my time and effort. UPDATE: In response to company, I've been unable to find a way to leave a rating on those RVs as the company states. Plus, the company should handle this with their clients, I shouldn't have to be their enforcer through reviews.