First time to use a camper rental… First time to use a camper rental company. Trailer camping has interested me for some time now and thought of renting to see if I want to leave the tent behind. Let's say its not been a good experience. I messaged Ahmed on his 2019 Forest River Wolf Pup camper on Sept.1,2020 I was wanting to rent it from 4th to the 7th. Here we are the 3rd. Not one response, to tell me more about it or even a courtesy message telling me its rented or cannot be used. Its 5pm on the 3rd. Today I will cancel the request. The worst thing is I lost out on 2 campers from another website waiting for RVnGo member not responding to their messages.

Do not book your rv on Rvngo Do not book your rv on Rvngo. I'm trying them for the first time and its a nightmare. I spoke with reps over the phone the few times the phone worked. Not one told me they were not giving payouts to the owners. I book with two other companies and never had problems getting my payouts. I got a booking a few days later. When the payment didn't show up I had to call a few times never get connected. Then I got a call from Rvngo and told them the problem. They told me they are having problems doing payouts. They said I should have gotten a email saying that. I never got one. They had me to email my banking info and said it would be a few days more before I get the payment. So I don't know if that will happen,again never being told they were having problems doing payouts. The booking is for 4 weeks. Should I go get my rv or wait for how long. Will the payout even happen?

DO NOT PURCHASE/Use their INSURANCE AND DO… DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER! Took two weeks just for their contracted out adjuster to write the estimate. Then it took five months for them to pay me to get the damages fixed. It was a straight forward case. The prices for the parts had gone up from the estimate to the time they actually paid out and now will not cover the additional amount. WORST EXPERIENCE EVER. COMMUNICATION WAS TERRIBLE. Owners do not respond. Only use the big name insurance companies, lesson learned.

I can not reasonably recommend this… I can not reasonably recommend this business to anyone Update: 12/2/20 in response to RVnGO "“Not based on a genuine experience”" - Proving again that you are not honest players. I have documented proof of my experience with your organization. Second Update: 12/2/20 - RVnGO follow up assumes I am a potential customer and ignores that I may very well be an industry player who interacted with your executive team. I caution whoever you are responding to tread carefully with what you suggest next. I am aware that Vija is no longer with your firm meaning you have no idea what she promised and did not deliver.

RVNGO is the only one 4 me! RVNGO is the only business out there providing honest hard work help to the Owners of the units. I would not be as successful an owner, and my clients would not be as happy, if not for RVNGO. Ian and Liam are the best Customer Service teammates I have worked with anywhere. Payments are prompt and it’s truly a USA operated business. Thank you RVNGO for making renting my RV’s so effortless and safe.