Stanley Carroll
GBIF YOU WANT YOUR MONEY STOLEN USE THIS COMPANY Do not use this company! The individuals that rent their RV’s through it take your money then cancel in the 11th hour. They also show one RV and when you show up to get it the thing isn’t as described or a totally different RV. This company is a scam. No return emails or phone calls. I’m out a thousand bucks for the time being.
Mike
GBDO NOT PURCHASE/Use their INSURANCE AND DO… DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER! Took two weeks just for their contracted out adjuster to write the estimate. Then it took five months for them to pay me to get the damages fixed. It was a straight forward case. The prices for the parts had gone up from the estimate to the time they actually paid out and now will not cover the additional amount. WORST EXPERIENCE EVER. COMMUNICATION WAS TERRIBLE. Owners do not respond. Only use the big name insurance companies, lesson learned.
James A. Buck
GBRVnGO owes me over $50K insurance claims RVnGO owes my company over $50,000.00. For 2 insurance claims and 1 road side assistance claims. RNnGO has not been paying insurance claims. They avoid paying at all costs. Feel free to contact me at Premier Luxury RV Rentals 908 227 4756 for a full explanation. I have over 50 emails that we are going to pay . But they never did. Since last posting I have had others contact me about the same issue.
Shane
GBFirst time to use a camper rental… First time to use a camper rental company. Trailer camping has interested me for some time now and thought of renting to see if I want to leave the tent behind. Let's say its not been a good experience. I messaged Ahmed on his 2019 Forest River Wolf Pup camper on Sept.1,2020 I was wanting to rent it from 4th to the 7th. Here we are the 3rd. Not one response, to tell me more about it or even a courtesy message telling me its rented or cannot be used. Its 5pm on the 3rd. Today I will cancel the request. The worst thing is I lost out on 2 campers from another website waiting for RVnGo member not responding to their messages.
Justin Prince
GBRVnGO HAS POTENTIAL TO BE GREAT I've been renting my travel trailer on RVnGO now for little over 6 months now. They are a fairly new rental platform, so baring with them thru the growing pains is essential and understandable. However, they have a top notch sales director in Larry Lesser. He has been great to work with and takes the time to help the owners come to solutions with their problems. The best part of it, RVnGO doesn't take any commissions from my sales. Now that means they haven't had the capital to put into marketing to generate the type of traffic of say RVShare or Outdoorsy....but they are getting there. Nor do they have the logistical platform that has the user friendly features of some of their competitors. However, I'll be patient a little while longer and see how they grow. My biggest compliment is they treat all their operators the same...whether you have a million dollars of inventory on their site, or just $30k. Being a small operator, keeping 100% of my rental is essential to grow! RVnGO has potential to be great!