Mike
GBDO NOT PURCHASE/Use their INSURANCE AND DO… DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER! Took two weeks just for their contracted out adjuster to write the estimate. Then it took five months for them to pay me to get the damages fixed. It was a straight forward case. The prices for the parts had gone up from the estimate to the time they actually paid out and now will not cover the additional amount. WORST EXPERIENCE EVER. COMMUNICATION WAS TERRIBLE. Owners do not respond. Only use the big name insurance companies, lesson learned.
Shane
GBFirst time to use a camper rental… First time to use a camper rental company. Trailer camping has interested me for some time now and thought of renting to see if I want to leave the tent behind. Let's say its not been a good experience. I messaged Ahmed on his 2019 Forest River Wolf Pup camper on Sept.1,2020 I was wanting to rent it from 4th to the 7th. Here we are the 3rd. Not one response, to tell me more about it or even a courtesy message telling me its rented or cannot be used. Its 5pm on the 3rd. Today I will cancel the request. The worst thing is I lost out on 2 campers from another website waiting for RVnGo member not responding to their messages.
Rick
GBI really cannot rate your service… I really cannot rate your service because the two R.V.s I checked on apparently had already been reserved/rented for the dates of our vacation. I realize that my requests were very close to the planned date of departure. However, we had never used an R.V. for a family vacation before and just thought about it as a means of avoiding public restrooms along our route during the pandemic. I did like that your site listed not only how many could sleep in the R.V but how many seatbelts were provided. However, it would be helpful (and waste less of my time) if only R.V.s that were actually available on the dates I submitted online were those listed on your site as meeting my preferences.
Mark Spencer
GBI can not reasonably recommend this… I can not reasonably recommend this business to anyone Update: 12/2/20 in response to RVnGO "“Not based on a genuine experience”" - Proving again that you are not honest players. I have documented proof of my experience with your organization. Second Update: 12/2/20 - RVnGO follow up assumes I am a potential customer and ignores that I may very well be an industry player who interacted with your executive team. I caution whoever you are responding to tread carefully with what you suggest next. I am aware that Vija is no longer with your firm meaning you have no idea what she promised and did not deliver.
David S
GBGreat for both Owners and Renters As an owner renting my camper through several sites I have found RVnGO the best to work with. There are a few features that the other peer to peer site have that they don't, but they make up for that with incredible customer service. I signed up on their site late in the rental season of 2019 and had a few questions and features that I needed to offer delivery service to my potential renters. They took my suggestions and made them a reality. They're quick to respond with any questions and because of that I've switched all of my advertising to direct customers to this site versus others. They really seem to have both owners and renters in mind with the decisions that they make. I highly recommend working with them.