Run a fast as you can from this company I had a nightmare of an experience with RVNGO and I urge you to find a different platform. I had a renter soft swipe my trailer and RVNGO insurance did not make it right. I had an entire claim denied through RVNGO. I had date stamped pictures of no pre existing damage, and an external inspection agreement. Do not use RVNGO!!

I really cannot rate your service… I really cannot rate your service because the two R.V.s I checked on apparently had already been reserved/rented for the dates of our vacation. I realize that my requests were very close to the planned date of departure. However, we had never used an R.V. for a family vacation before and just thought about it as a means of avoiding public restrooms along our route during the pandemic. I did like that your site listed not only how many could sleep in the R.V but how many seatbelts were provided. However, it would be helpful (and waste less of my time) if only R.V.s that were actually available on the dates I submitted online were those listed on your site as meeting my preferences.

DO NOT PURCHASE/Use their INSURANCE AND DO… DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER! Took two weeks just for their contracted out adjuster to write the estimate. Then it took five months for them to pay me to get the damages fixed. It was a straight forward case. The prices for the parts had gone up from the estimate to the time they actually paid out and now will not cover the additional amount. WORST EXPERIENCE EVER. COMMUNICATION WAS TERRIBLE. Owners do not respond. Only use the big name insurance companies, lesson learned.

False advertising at it's best. In every online ad they say no fees. Then when I go to book the RV, there's an extremely high fee. The one I was gonna rent had a $337 fee. The RV rental cost was only $600. It would be nice if they didn't do false advertising. UPDATE: RVnGO needs to give me a way to send them the screenshot I took of their fees. They say they don't have fees but I have the screenshot to prove it. UPDATE: I want a way to post the screenshot here so others can see. And please don't try to insult me with your word games. I know what a fee is. If others choose to pay, that's their business. I refuse to pay you $337 on a $600 rental.

IF YOU WANT YOUR MONEY STOLEN USE THIS COMPANY Do not use this company! The individuals that rent their RV’s through it take your money then cancel in the 11th hour. They also show one RV and when you show up to get it the thing isn’t as described or a totally different RV. This company is a scam. No return emails or phone calls. I’m out a thousand bucks for the time being.