RVnGO owes me over $50K insurance claims RVnGO owes my company over $50,000.00. For 2 insurance claims and 1 road side assistance claims. RNnGO has not been paying insurance claims. They avoid paying at all costs. Feel free to contact me at Premier Luxury RV Rentals 908 227 4756 for a full explanation. I have over 50 emails that we are going to pay . But they never did. Since last posting I have had others contact me about the same issue.

Run a fast as you can from this company I had a nightmare of an experience with RVNGO and I urge you to find a different platform. I had a renter soft swipe my trailer and RVNGO insurance did not make it right. I had an entire claim denied through RVNGO. I had date stamped pictures of no pre existing damage, and an external inspection agreement. Do not use RVNGO!!

DO NOT PURCHASE/Use their INSURANCE AND DO… DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER! Took two weeks just for their contracted out adjuster to write the estimate. Then it took five months for them to pay me to get the damages fixed. It was a straight forward case. The prices for the parts had gone up from the estimate to the time they actually paid out and now will not cover the additional amount. WORST EXPERIENCE EVER. COMMUNICATION WAS TERRIBLE. Owners do not respond. Only use the big name insurance companies, lesson learned.

Great for both Owners and Renters As an owner renting my camper through several sites I have found RVnGO the best to work with. There are a few features that the other peer to peer site have that they don't, but they make up for that with incredible customer service. I signed up on their site late in the rental season of 2019 and had a few questions and features that I needed to offer delivery service to my potential renters. They took my suggestions and made them a reality. They're quick to respond with any questions and because of that I've switched all of my advertising to direct customers to this site versus others. They really seem to have both owners and renters in mind with the decisions that they make. I highly recommend working with them.

Use a different site when searching for… Use a different site when searching for AVAILABLE RVs. This site misleads renters by presenting RVs as available based on your search criteria. But after you send the request, you find out it’s not. I had this happen multiple times and it wasted a lot of my time and effort. UPDATE: In response to company, I've been unable to find a way to leave a rating on those RVs as the company states. Plus, the company should handle this with their clients, I shouldn't have to be their enforcer through reviews.