Justin Prince
GBRVnGO HAS POTENTIAL TO BE GREAT I've been renting my travel trailer on RVnGO now for little over 6 months now. They are a fairly new rental platform, so baring with them thru the growing pains is essential and understandable. However, they have a top notch sales director in Larry Lesser. He has been great to work with and takes the time to help the owners come to solutions with their problems. The best part of it, RVnGO doesn't take any commissions from my sales. Now that means they haven't had the capital to put into marketing to generate the type of traffic of say RVShare or Outdoorsy....but they are getting there. Nor do they have the logistical platform that has the user friendly features of some of their competitors. However, I'll be patient a little while longer and see how they grow. My biggest compliment is they treat all their operators the same...whether you have a million dollars of inventory on their site, or just $30k. Being a small operator, keeping 100% of my rental is essential to grow! RVnGO has potential to be great!
TJ
GBFalse advertising at it's best. In every online ad they say no fees. Then when I go to book the RV, there's an extremely high fee. The one I was gonna rent had a $337 fee. The RV rental cost was only $600. It would be nice if they didn't do false advertising. UPDATE: RVnGO needs to give me a way to send them the screenshot I took of their fees. They say they don't have fees but I have the screenshot to prove it. UPDATE: I want a way to post the screenshot here so others can see. And please don't try to insult me with your word games. I know what a fee is. If others choose to pay, that's their business. I refuse to pay you $337 on a $600 rental.
David S
GBGreat for both Owners and Renters As an owner renting my camper through several sites I have found RVnGO the best to work with. There are a few features that the other peer to peer site have that they don't, but they make up for that with incredible customer service. I signed up on their site late in the rental season of 2019 and had a few questions and features that I needed to offer delivery service to my potential renters. They took my suggestions and made them a reality. They're quick to respond with any questions and because of that I've switched all of my advertising to direct customers to this site versus others. They really seem to have both owners and renters in mind with the decisions that they make. I highly recommend working with them.
Mike
GBDO NOT PURCHASE/Use their INSURANCE AND DO… DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER! Took two weeks just for their contracted out adjuster to write the estimate. Then it took five months for them to pay me to get the damages fixed. It was a straight forward case. The prices for the parts had gone up from the estimate to the time they actually paid out and now will not cover the additional amount. WORST EXPERIENCE EVER. COMMUNICATION WAS TERRIBLE. Owners do not respond. Only use the big name insurance companies, lesson learned.
James A. Buck
GBRVnGO owes me over $50K insurance claims RVnGO owes my company over $50,000.00. For 2 insurance claims and 1 road side assistance claims. RNnGO has not been paying insurance claims. They avoid paying at all costs. Feel free to contact me at Premier Luxury RV Rentals 908 227 4756 for a full explanation. I have over 50 emails that we are going to pay . But they never did. Since last posting I have had others contact me about the same issue.