Mike
GBDO NOT PURCHASE/Use their INSURANCE AND DO… DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER! Took two weeks just for their contracted out adjuster to write the estimate. Then it took five months for them to pay me to get the damages fixed. It was a straight forward case. The prices for the parts had gone up from the estimate to the time they actually paid out and now will not cover the additional amount. WORST EXPERIENCE EVER. COMMUNICATION WAS TERRIBLE. Owners do not respond. Only use the big name insurance companies, lesson learned.
Donald
GBI have used RVnGo twice for renting my… I have used RVnGo twice for renting my camper out. They are a cost effective solution for RV Owners to handle the transaction while not keeping an exorbitant commission (25%) like other sites do. They also provide a means to get just their insurance product when that is all you need. I will continue to use their services.
Stanley Carroll
GBIF YOU WANT YOUR MONEY STOLEN USE THIS COMPANY Do not use this company! The individuals that rent their RV’s through it take your money then cancel in the 11th hour. They also show one RV and when you show up to get it the thing isn’t as described or a totally different RV. This company is a scam. No return emails or phone calls. I’m out a thousand bucks for the time being.
Carl
GBTrying to book a one-way rental Trying to book a one-way rental. RV's show as available with my filters (one-way, 2 guests, 1 pet, etc). I try to book several different RV's, only to receive a "decision" a bit later that the owner has declined my reservation. What is the point of showing "available" rentals just to have the owner decline it every time? Useless and will take my business elsewhere. Edit: Not the platforms fault. It has been a frustrating experience trying to get a one-way RV rental from any platform, not just RVnGo, and I unfairly took it out on them in the form of this review. I have given up on renting an RV entirely, but it is not the sites fault that an Owner chooses not accept, whatever their reason may be. I have updated my review to three stars as I do wish there was a better way to search for RVs that are truly available and willing to rent for the desired purpose.
David S
GBGreat for both Owners and Renters As an owner renting my camper through several sites I have found RVnGO the best to work with. There are a few features that the other peer to peer site have that they don't, but they make up for that with incredible customer service. I signed up on their site late in the rental season of 2019 and had a few questions and features that I needed to offer delivery service to my potential renters. They took my suggestions and made them a reality. They're quick to respond with any questions and because of that I've switched all of my advertising to direct customers to this site versus others. They really seem to have both owners and renters in mind with the decisions that they make. I highly recommend working with them.