Mike
GBDO NOT PURCHASE/Use their INSURANCE AND DO… DO NOT PURCHASE THE INSURANCE AND DO NOT ALLOW RENTERS TO USE THEIR INSURANCE IF YOU ARE THE OWNER! Took two weeks just for their contracted out adjuster to write the estimate. Then it took five months for them to pay me to get the damages fixed. It was a straight forward case. The prices for the parts had gone up from the estimate to the time they actually paid out and now will not cover the additional amount. WORST EXPERIENCE EVER. COMMUNICATION WAS TERRIBLE. Owners do not respond. Only use the big name insurance companies, lesson learned.
Mark Spencer
GBI can not reasonably recommend this… I can not reasonably recommend this business to anyone Update: 12/2/20 in response to RVnGO "“Not based on a genuine experience”" - Proving again that you are not honest players. I have documented proof of my experience with your organization. Second Update: 12/2/20 - RVnGO follow up assumes I am a potential customer and ignores that I may very well be an industry player who interacted with your executive team. I caution whoever you are responding to tread carefully with what you suggest next. I am aware that Vija is no longer with your firm meaning you have no idea what she promised and did not deliver.
Robert Sagastume
GBRun a fast as you can from this company I had a nightmare of an experience with RVNGO and I urge you to find a different platform. I had a renter soft swipe my trailer and RVNGO insurance did not make it right. I had an entire claim denied through RVNGO. I had date stamped pictures of no pre existing damage, and an external inspection agreement. Do not use RVNGO!!
walter mcguire
GBRVNGO allowed a scammer to list (7)… RVNGO allowed a scammer to list (7) fraudulent vehicles from one owner despite this owner not renting one single vehicle through their site. Red Flag? Apparently not to RVNGO!! I am now out $1000 and have asked RVNGO management to contact me but of course there is no call from anyone!!! DO NOT RENT FROM THIS SITE!! And of course RVNGO are saying i communicated with them outside of the site....RVNGO put me in contact with them!!!!! This scam artist still has vehicles listed on their site!!!!
Kenny Lewis
GBDo not book your rv on Rvngo Do not book your rv on Rvngo. I'm trying them for the first time and its a nightmare. I spoke with reps over the phone the few times the phone worked. Not one told me they were not giving payouts to the owners. I book with two other companies and never had problems getting my payouts. I got a booking a few days later. When the payment didn't show up I had to call a few times never get connected. Then I got a call from Rvngo and told them the problem. They told me they are having problems doing payouts. They said I should have gotten a email saying that. I never got one. They had me to email my banking info and said it would be a few days more before I get the payment. So I don't know if that will happen,again never being told they were having problems doing payouts. The booking is for 4 weeks. Should I go get my rv or wait for how long. Will the payout even happen?