Robert Sagastume
GBRun a fast as you can from this company I had a nightmare of an experience with RVNGO and I urge you to find a different platform. I had a renter soft swipe my trailer and RVNGO insurance did not make it right. I had an entire claim denied through RVNGO. I had date stamped pictures of no pre existing damage, and an external inspection agreement. Do not use RVNGO!!
Carl
GBTrying to book a one-way rental Trying to book a one-way rental. RV's show as available with my filters (one-way, 2 guests, 1 pet, etc). I try to book several different RV's, only to receive a "decision" a bit later that the owner has declined my reservation. What is the point of showing "available" rentals just to have the owner decline it every time? Useless and will take my business elsewhere. Edit: Not the platforms fault. It has been a frustrating experience trying to get a one-way RV rental from any platform, not just RVnGo, and I unfairly took it out on them in the form of this review. I have given up on renting an RV entirely, but it is not the sites fault that an Owner chooses not accept, whatever their reason may be. I have updated my review to three stars as I do wish there was a better way to search for RVs that are truly available and willing to rent for the desired purpose.
Kenny Lewis
GBDo not book your rv on Rvngo Do not book your rv on Rvngo. I'm trying them for the first time and its a nightmare. I spoke with reps over the phone the few times the phone worked. Not one told me they were not giving payouts to the owners. I book with two other companies and never had problems getting my payouts. I got a booking a few days later. When the payment didn't show up I had to call a few times never get connected. Then I got a call from Rvngo and told them the problem. They told me they are having problems doing payouts. They said I should have gotten a email saying that. I never got one. They had me to email my banking info and said it would be a few days more before I get the payment. So I don't know if that will happen,again never being told they were having problems doing payouts. The booking is for 4 weeks. Should I go get my rv or wait for how long. Will the payout even happen?
Donald
GBI have used RVnGo twice for renting my… I have used RVnGo twice for renting my camper out. They are a cost effective solution for RV Owners to handle the transaction while not keeping an exorbitant commission (25%) like other sites do. They also provide a means to get just their insurance product when that is all you need. I will continue to use their services.
Shane
GBFirst time to use a camper rental… First time to use a camper rental company. Trailer camping has interested me for some time now and thought of renting to see if I want to leave the tent behind. Let's say its not been a good experience. I messaged Ahmed on his 2019 Forest River Wolf Pup camper on Sept.1,2020 I was wanting to rent it from 4th to the 7th. Here we are the 3rd. Not one response, to tell me more about it or even a courtesy message telling me its rented or cannot be used. Its 5pm on the 3rd. Today I will cancel the request. The worst thing is I lost out on 2 campers from another website waiting for RVnGo member not responding to their messages.